I ordered a Halloween costume a few days ago & the site clearly stated that if I pay a higher shipping fee that I will definitely get my package by the 30th. This ridiculous company has said on the tr... Leggi di più
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If I could rate this place a 0 I would. I literally never write reviews but that is how TERRIBLE my experience was. There customer service, quality of product, and return policy (with charges and ship... Leggi di più
I am impressed with how quickly I received my order & will probably order from Halloween Express regularly if they have the plus size costumes that I 💝 I would definitely refer them 2 anyone asking... Leggi di più
I ordered the 4ft Posable Skeleton Grave Breaker back on May 21, 2025: didn't realize then that it won't pose, and the head won't stay on. They asked why didn't put it, in May, because I was waiting c... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Halloween Express is one of the most aggressive and dynamic Halloween chains in the United States. Started in 1990, Halloween Express maintains an online ecommerce presence year round. We're open online 365 days a year. Our success is based on offering the largest selection of Halloween merchandise available anywhere. Our merchandise assortment is updated annually to ensure that the latest product trends, as well as the tried-and-true best sellers and licensed product are part of the merchandise mix.
Informazioni di contatto
6900 Morris Estate Drive, 28262, Charlotte, Stati Uniti
- 859.282.5520
- support@halloweenexpress.com
- halloweenexpress.com
1,7
Pessimo
892 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Got a fabulous pineapple costume…
Got a fabulous pineapple costume delivered in 3 days. Just what we wanted!
1 agosto 2022
Overall not bad prop
Overall not bad prop, but bowl is very flimsy and bent a little bit. I thought for the price bowl would be better quality. But I like the concept!
31 luglio 2022
Fast shipping, items work great
The Halloween items I ordered came extremely fast. They were not too bad to assemble but the wiring hookup takes some time to get them all correct. The props worked perfect and can't wait to put out this year.
29 luglio 2022
Great choice.…
Costume was as described and fit perfectly. Also delivered on time . Very happy with the quality.
23 luglio 2022
See fast service
3 luglio 2022
Easy and no problem!
24 giugno 2022
Halloween Express is my first choice…
Halloween Express is my first choice when it comes to Halloween costumes and decorations.
I've never had a bad experience with them.
10 giugno 2022
Horrible customer service
Horrible customer service! They canceled half of my order without even informing me. They refunded the cost of the item but didn't refund the shipping fees associated with the canceled items. I spent a week emailing and calling trying to reach out to the company with no luck. In fact I still have not heard back from the company. My item never shipped! I ended up having to call the 888 number on my bank statement in order to have the entire order just canceled and refunded. I would not waste my time or money with this business. HORRIBLE EXPERIENCE!!
7 giugno 2022
I will never order from this site…
I will never order from this site again. The wig I ordered was inferior and did not work. I spent time on the phone to get an RMA return code and when I went to return today to the PO the least expensive shipping for a 17.00 wig was 10.50. I assumed you had free returns and I am so upset about this.
26 maggio 2022
Very upset
I was expecting this robe so much, but it came terribly dirty, covered in cat or dog hair.
18 maggio 2022
Nice costume
I am not a disappointed customer. I am a mediocre customer that needed this item. Nice costume. A little expensive. Kind of long shipping time for an in stock item.
17 maggio 2022
Quick delivery and great product
Animatronic arrived sooner than expected and in perfect condition. Great purchase.
7 maggio 2022
Awesome service as always.
1 maggio 2022
The lion's flail is bigger than I…
The lion's flail is bigger than I expected, but I loved the detail. And it arrived earlier than I expected which was a bonus
13 aprile 2022
Came quicker than expected
Came quicker than expected, and in great condition! Definitely going to order more!
11 aprile 2022
Great transaction overall
Great transaction overall
Good Shipping
Good price
Item was as described
8 aprile 2022
Scream 25th anniversary collectors box set
Well I ordered a 25th anniversary scream collectors box set and the mask that it came with looks terrible! I understand they had a bad run but this one shouldn’t even have been sent out. So I’m pretty dissatisfied with what I received to be fair.
7 aprile 2022
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