They double charged me for shipping. When I notified them of the mistake, they sent me a purchase order they had from Oriental Trading Company. They passed along the extra cost to me and refused to re... Leggi di più
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Scopri cosa dicono le persone
Ich habe leider mehrere Bestellungen getätigt. Allerdings habe ich z.B. anstatt eines E-BIKE, Spott billigen Modeschmuck erhalten. Das sind alles Ramschartikel. Ich rate jedem Käufer die Finger weg... Leggi di più
I ordered a Halloween costume a few days ago & the site clearly stated that if I pay a higher shipping fee that I will definitely get my package by the 30th. This ridiculous company has said on the tr... Leggi di più
I am impressed with how quickly I received my order & will probably order from Halloween Express regularly if they have the plus size costumes that I 💝 I would definitely refer them 2 anyone asking... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Halloween Express is one of the most aggressive and dynamic Halloween chains in the United States. Started in 1990, Halloween Express maintains an online ecommerce presence year round. We're open online 365 days a year. Our success is based on offering the largest selection of Halloween merchandise available anywhere. Our merchandise assortment is updated annually to ensure that the latest product trends, as well as the tried-and-true best sellers and licensed product are part of the merchandise mix.
Informazioni di contatto
6900 Morris Estate Drive, 28262, Charlotte, Stati Uniti
- 859.282.5520
- support@halloweenexpress.com
- halloweenexpress.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great customer services
Great customer services, fast delivery and good quality product.
The product looks nice standing there…
The product looks nice standing there but that's all he'll do, I reached out with my issues with my prop it's been months now and no replacement parts nothing no emails or calls as to what the status is on my parts nothing zero communication. These products don't just cost a couple bucks and for them to fail so fast is unacceptable.
Shipped and arrived quickly
Shipped and arrived quickly! My son absolutely loves it! It was his favorite Christmas present, and it is holding up well to "battle" so far!
Fantastic product
Fantastic product. Was a real hit! Got here just in time for the Christmas party!
0/5 never received package
It is Sunday didn’t expect anything…
It is Sunday didn’t expect anything today wasn’t disappointed
They sent my order to my billing…
They sent my order to my billing address NOT my shipping address. It was even correct on my receipt. How does something like that get messed up? They're not even in the same state. Huge mess up.
Fast delivery
Fast delivery. Top notch product. Awesome customer service. I will purchase again!
Wrong product received
Wrong product received, have attempted multiple times to get return label. Luckily purchased through PayPal so it's going through dispute. Phone number disconnected when trying to call. Finally reached someone on another number from the website and was told return label would be sent. Has been 2 weeks no response!
Good costume shop
It was easy to find a decent costume, place the order, and get it quickly.
Having difficulty returning item
Having difficulty returning item, called twice to receive form to fill out, as yet to receive it,a nutcracker , it okays music, but arms do not move, want replacement
Bumblebee outfit fit to size for my 8…
Bumblebee outfit fit to size for my 8 year old. Great quality, very pleased!
Great deal wish I could have got in on…
Great deal wish I could have got in on the headless horseman let me know if it comes in again
Great fast delivery
Satisfied Customer!!!
What an amazing piece or art. This mask belongs in a museum. Great price and great speedy service. Thank you!
I ordered a plus size and was sent a…
I ordered a plus size and was sent a small. When I opened it and called the lady said all they had was small and that was what I ordered. On my confirmation it has the correct size. Returns are not easy and I have not gotten the email on it yet. Will never order from here again.
Amazed!
Awesome customer service!! Ordered a product late & was expecting to receive after Halloween but they got the cauldron to me 1 day before!! We made a teepee structure from tree branches & the cauldron was perfect to use with the witch. We definitely recommend Halloween.express.
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