Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Incorrect schedule of payments taken from my account instead of the one off cheaper instalment as promised was set up in an email. £12 admin fee per month is almost as much as the insurance premium pe... Leggi di più

Valutata 5 stelle su 5

Very easy to set up my policy from informed and knowledgeable agents. Would recommend to and anybody needing cover on their holiday lets .

Valutata 5 stelle su 5

We recently started working with Guardhog to offer host insurance products to our host clients. We have been absolutely over the moon with the service that Guardhog have offered to date. Not only are... Leggi di più

Valutata 5 stelle su 5

Chelsea at Guardhog was bludgeoned by me regarding a policy they offer called Host Cover - and I mean bludgeoned - I rang back several times to check clauses and do comparisons with other policies f... Leggi di più

Dettagli dell'azienda

  1. Agenzia di assicurazioni

Scritti dall'azienda

Award-winning insurance built specifically for Airbnb and home-sharing. It’s market-leading and provides buildings, contents and liability protection.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

260 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(260)

0 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We've been so happy with the service…

We've been so happy with the service we've received from all the team at GuardHog. Everyone is professional but friendly and really have taken the worry out of hosting. They were all very supportive when we needed to make a claim. I highly recommend them to anyone.

24 luglio 2019
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Risposta di GUARDHOG

Hi Jenny,

Thanks so much for taking the time to leave us a review. We love hearing that we've been able to assist in a positive way with any claims that come through, so we're glad your experience with us has been a positive one! Please do get back in touch if you need anything else.

All the best,
GUARDHOG

Valutata 5 stelle su 5

Really great and unique service

Really great and unique service. Chelsea was super helpful.

23 luglio 2019
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Risposta di GUARDHOG

Hi there,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Valutata 5 stelle su 5

Superb service

Superb service, super easy to set up and use and v responsive team.

21 luglio 2019
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Risposta di GUARDHOG

Hi Simon,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Valutata 5 stelle su 5

Guardhog

Chelsea was excellent clear and efficient. She explained to me all the issues and in a few moments I was covered. I would recommend Guardhog to other Air B&B Hosts.

19 luglio 2019
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Risposta di GUARDHOG

Hi Mark,

Thanks so much for taking the time to leave us a review. Your feedback really does help us a lot and we're glad your experience with us has been such a positive one!

All the best,
GUARDHOG

Valutata 5 stelle su 5

Thank you for an excellent service…

Thank you for an excellent service GuardHog. They got back to us so quickly. The service they offer is second to none and meant we were able to Airbnb flat without any worry. Look forward to using them again soon!

18 luglio 2019
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Risposta di GUARDHOG

Hi Iz,

Thanks for taking the time to leave us a review, we're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Valutata 5 stelle su 5

Straightforward

The product is just what I needed - filled the gaps on our home insurance for a house swap.
Hannah was very helpful and clear. The website wasn't working properly, and she did everything necessary over the phone

18 luglio 2019
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Risposta di GUARDHOG

Hi Paul,

Thanks so much for taking the time to leave us a review. We're sorry our website wasn't functioning properly but so glad you Hannah was able to assist over the phone! Your feedback means a lot to us and we'll be sure to pass your experience with our website over to our tech team so that can take a look, we'll also pass your kind words over to Hannah. Please do get back in touch if we can assist further!

All the best,
GUARDHOG

Valutata 5 stelle su 5

Chelsea-Demi Millson

Chelsea was really helpful, patient and polite. Great service that left nothing to be desired.

18 luglio 2019
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Risposta di GUARDHOG

Hi Joseph,

Thanks so much for taking the time to leave us a review. We're glad your experience with us has been a positive one, and we'll be sure to pass your kind words onto Chelsea!

All the best,
GUARDHOG

Valutata 5 stelle su 5

Super helpful staff

Super helpful staff. Polite, curious, efficient and straight forward. Everything an insurance company should be.

17 luglio 2019
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Risposta di GUARDHOG

Hi Michael,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one! Please do get back in touch if we can be of any further assistance.

All the best,
GUARDHOG

Valutata 5 stelle su 5

Excellent thanks

16 luglio 2019
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Risposta di GUARDHOG

Hi David,

Thanks so much for taking the time to leave us a review. We're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Valutata 5 stelle su 5

Very nice and patient to client.

15 luglio 2019
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Risposta di GUARDHOG

Hi Xu,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one! Please do get back in touch if there is anything you need.

All the best,
GUARDHOG

Valutata 5 stelle su 5

Additional peace of mind (& efficient, personable service)

Always had good experiences with these guys - efficient and personable service for that additional peace of mind. Would reccomend.

12 luglio 2019
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Risposta di GUARDHOG

Hi there,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Valutata 5 stelle su 5

Hannah was quick and clear in her…

Hannah was quick and clear in her responses which was very helpful.

12 luglio 2019
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Risposta di GUARDHOG

Hi Harry,

Thanks so much for taking the time to leave us a review. We're glad your experience with us has been a positive one and we'll be sure to pass your kind words on to Hannah.

All the best,
GUARDHOG

Valutata 5 stelle su 5

Helpful, efficient service

Chelsea was very helpful and efficient without any kind of pressure, which made dealing with this company very pleasant.

12 luglio 2019
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Risposta di GUARDHOG

Hi Jean,

Thanks so much for taking the time to leave us a review. We'll be sure to pass your kind words on to Chelsea!

All the best,
GUARDHOG

Valutata 4 stelle su 5

Marina was very informative and helpful…

Marina was very informative and helpful and explained everything

9 luglio 2019
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Risposta di GUARDHOG

Hi Maggie,

Thanks so much for taking the time to leave us a review. All feedback is much appreciated and it really helps us ensure we're doing the best we can for our customers!

If there is anything more we could have done to get that fifth star, please do get in touch and let us know! We'll pass your kinds words on to Marina.

All the best,
GUARDHOG

Valutata 5 stelle su 5

So far so good .Guardhog has been…

So far so good .Guardhog has been prompt in replying and clear in communicating.

9 luglio 2019
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Risposta di GUARDHOG

Hi Louise,

Thanks so much for taking the time to leave us a review, your feedback really does help us out a lot! Happy sharing - and please do get back in touch if you need anything else.

All the best,
GUARDHOG

Valutata 5 stelle su 5

Prompt response and extremely helpful…

Prompt response and extremely helpful as always
Thank you!

5 luglio 2019
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Risposta di GUARDHOG

Hi Simon,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Valutata 5 stelle su 5

Very helpful and quick

Very helpful and resolved our complicated problem quickly and knowledgeably. Very impressed. Many thanks!

5 luglio 2019
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Risposta di GUARDHOG

Hi Mr Whittaker,

Thanks so much for taking the time to leave us a review, so glad we were able to get you the cover you needed and your experience with us has been a positive one!

All the best,
GUARDHOG

Valutata 5 stelle su 5

very quick and painless process

very quick and painless process, unlike most dealings with insurance companies!

4 luglio 2019
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Risposta di GUARDHOG

Hi Phillip,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been such a positive one!

All the best,
GUARDHOG

Valutata 5 stelle su 5

Prompt and professional

Having been away during the process of organizing insurance for my flat, Chelsea has been nothing but prompt and professional throughout the whole process. Would thoroughly recommend using Guardhog! Thanks Chelsea!

4 luglio 2019
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Risposta di GUARDHOG

Hi Yatheesan,

Thanks so much for taking the time to leave us a review, your feedback really does help us a lot! We're glad your experience with us has been a positive one and Chelsea was able to get you the cover you needed, we'll be sure to pass your kind words onto her

All the best,
GUARDHOG

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