Excellent service as always! Sam is friendly, helpful and incredibly reliable. She always goes out of her way to find me great tickets and makes the whole booking process easy. I’ve used her many time... Leggi di più
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Sam is our regular consultant at Groupline. As a group booker I need someone who is on the ball and can provide timely replies as I am usually dealing with 60-80 people. Sam is always very good and it... Leggi di più
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Superb company! I probably shouldn't mention my agent, Sam, because I'd like to keep her all to myself! But she truly is an absolute star. She's always there to help, support, and answer any questio... Leggi di più
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Ross Finbow has just booked tickets for me and my friends to see Sinatra. As ever, Ross was friendly, efficient, accommodated last minute changes to numbers and communicated clearly and quickly throu... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Group Line is a multi-award winning, London based ticket agency that has been providing exceptional service and unforgettable experiences for schools for more than 30 years. Group Line is proudly owned and operated by ATG ENTERTAINMENT, the global leader in live entertainment. We offer competitive and exclusive group rates to the best London has to offer.
Informazioni di contatto
115 Shaftesbury Avenue , WC2H 8AF, London, Regno Unito
- 0207 206 1174 (Option 1)
- help@groupline.com
- groupline.com
5,0
Eccellente
582 recensioni
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Excellent service
I appreciate the quick response and helpfulness of staff. The booking process was very easy, I could keep my tickets on hold for one month as I wasn't sure about the number of tickets needed. The staff was very friendly, understanding and proactive.
Excellent service!
26 maggio 2026
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Risposta di Group Line
We're delighted to hear that you found the booking process easy and that our team was able to provide the flexibility you needed while finalising your group numbers.
Thank you for choosing us, and we look forward to helping you with your future bookings.
Risposta di Group Line
Thank you for the 5-star review
Making my job easier!
I’m a booking organiser for Baker’s Coaches in Yeovil, I’ve worked with Group Line for multiple shows and every single time it’s a smooth process, nothing feels like a problem, communication is quick and informative makes my job SO much easier! 🙂 So thank you team and thank you Neil Mcminnies for all of your help!
5 giugno 2026
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Risposta di Group Line
It means a great deal to hear that working with Group Line has consistently been a smooth and straightforward experience.
A special thank you for mentioning Neil. We'll be sure to pass on your kind words to him, he'll be thrilled to know his support has made such a positive difference.
Great service!
Samantha was incredibly helpful and made the whole process really easy. She was very flexible with payments and kindly held tickets for me while I waited for sign-off from my company. Over the phone she was friendly, clear and easy to talk to, and she took the time to find the best rates and seats across multiple dates so I had time to liaise with the client. I’d definitely go through them again and would highly recommend Samantha’s support. Thanks!
1 giugno 2026
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Risposta di Group Line
Thank you so much for your fantastic review. We're delighted to hear that Samantha made the booking process smooth and stress-free for you.
We truly appreciate your recommendation and are grateful for the trust you've placed in us. We look forward to assisting you again in the future.
Spoke to Arin to reserve seats
Spoke to Arin to reserve seats. It could not have ben easier. He was so very helpful explaining how things worked with Group Booking. Thank you and I will definitely book again with you.
1 maggio 2026
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Risposta di Group Line
Thank you for your wonderful review. We're delighted to hear that Arin made the group booking process so easy and straightforward for you. Providing helpful guidance and excellent customer service is something we take great pride in, and we're pleased that Arin was able to assist you every step of the way.
We truly appreciate your kind words and look forward to welcoming you again for your next booking.
Outstanding service
Outstanding service. Quick and easy to use. Nothing is too much trouble even when I needed to add a few extra tickets to my order. Always my first choice when booking tickets for a group.
5 maggio 2026
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Risposta di Group Line
Thank you for your wonderful review. We're delighted to hear that you found our service quick and easy to use.
Helpful
Helpful, personal service from the team. Easy to reserve tickets for hen party a year away, allowing time to confirm numbers and collect money. Great communication throughout. All booked and finalised now. Highly recommend.
2 giugno 2026
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Risposta di Group Line
Thank you so much for your lovely review. We're delighted to hear that our team was able to provide the personal service and flexibility you needed while organising your hen party.
Group Line is a great company for group…
Group Line is a great company for group bookings. Arin has been particularly helpful with our latest booking with changes and amendments. Looking forward to seeing the show now!
29 maggio 2026
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Risposta di Group Line
Thank you for your wonderful review. We're delighted to hear that you had a great experience booking with us and that Arin was able to assist with your changes and amendments along the way.
Excellent service
This is the most efficient group booking firm in London theatre. I dealt with Allen Elliott, who was quick to respond, super friendly and worked tirelessly to accommodate our needs.
21 maggio 2026
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Risposta di Group Line
Thank you so much for taking the time to leave such a wonderful 5-star review about Group Line and Allen, we really do appreciate you working with us.
ATG Ticket Exchange - Little known, great tool
Bought some tickets and then couldn't attend on that date. Spoke to Allen Elliott at ATG who guided me to the ATG Ticket Exchange Portal. I never knew this existed! Great online tool to exchange ATG tickets for different days for a small admin fee. We even got better seats. What a great customer service tool - when life or tube strikes get in the way, this is a simple no stress route to resolve issues. 5* ATG and Alan.
12 maggio 2026
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Risposta di Group Line
We're so pleased that Allen was able to point you in the right direction and that the ATG Ticket Exchange Portal worked so well for you. It's a great tool and one we're always happy to share with our customers when plans change unexpectedly. The fact that you even ended up with better seats is the perfect outcome.
Samantha was great
Samantha was great, helpful and the show was fantastic! Cannot thank you enough
14 maggio 2026
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Risposta di Group Line
Thank you so much for your wonderful review! We're thrilled to hear that Samantha was able to help and that you had such a fantastic time at the show.
I have always had a pleasant experience…
I have always had a pleasant experience every time I have spoken with a sales person regarding the books i have made for the school.
14 maggio 2026
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Risposta di Group Line
Thank you so much for your lovely review!
Group bookings made easier with Ross
Dealing with group bookings is always a headache with members changing their mind, forgetting to pay, not quoting the correct reference etc but Ross at Groupline is always there to smooth out the problems and make life so much easier for the group organiser. Whatever I ask is never too much trouble and so I'd never deal with anyone else.
20 maggio 2026
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Risposta di Group Line
Thank you so much for this fantastic review! We completely understand that managing group bookings can be a challenge at times, and we're so pleased to hear that Ross has been able to take the stress out of it for you. Going above and beyond for our group organisers is exactly what we're here for, and it's brilliant to know that Ross consistently delivers that for you.
Very professional srevice
Great assistance from Ross in arranging a suitable show for my group.Very professanal
1 maggio 2026
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Risposta di Group Line
Thank you for leaving a 5-star review.
Excellent Service for Theatre Theatre Trips
I use Groupline Booking regularly to organise theatre trips, and the service is always excellent. The booking process is straightforward and efficient.
A special mention to Ross, our sales account handler, who is incredibly helpful, courteous, and always goes above and beyond to make sure everything runs smoothly. His outstanding customer service makes organising school trips stress-free.
I would highly recommend Groupline Booking to any school arranging theatre visits.
18 maggio 2026
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Risposta di Group Line
Thank you so much for this brilliant review and for your continued loyalty to Groupline Booking! It's fantastic to hear that you consistently find the booking process straightforward and efficient, that's exactly what we strive for. A huge thank you for the special mention for Ross too; we couldn't agree more that he is a real asset to our team and we're delighted he makes organising your school theatre trips such a stress-free experience.
Amazing experience with Samantha from…
Amazing experience with Samantha from group Lines, who was very clear with her instructions on where to collect tickets. As well as regular communication about the event. Thanks!
14 maggio 2026
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Risposta di Group Line
Thank you so much for this lovely review! We're thrilled to hear you had an amazing experience with us. It's great to know that Samantha's clear communication and regular updates made everything so straightforward on the day.
Quick and smooth service
Arranging a school trip to see the Lion King on West End. Quick and smooth service by Arin.
7 maggio 2026
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Risposta di Group Line
Thank you for the great review.
Courteous and very helpful service from…
Courteous and very helpful service from Arin in navigating booking and payment for tickets Paddington 2 at Savoy theatre, 20 February 2027, including access member and essential companion allowances. Much appreciated.
28 aprile 2026
Non scritta su invito
Risposta di Group Line
Thank you so much for taking the time to leave us this wonderful review! We're really pleased to hear that Arin was able to help navigate the booking and payment process for Paddington at the Savoy Theatre so smoothly, including your access member and essential companion allowances. We know how important it is to get those details right, and it's great to know Arin delivered that for you.
Excellent service and friendly staff
Helpful friendly staff who responded quickly to my enquiries. Made group booking and payments a quick and simple process. Couldn’t ask for more.
6 maggio 2026
Non scritta su invito
Risposta di Group Line
Thank you for leaving a lovely 5 star review
Very easy booking experience with Allen!
Very easy booking experience with Allen!
1 maggio 2026
Non scritta su invito
Risposta di Group Line
Thank you for leaving Allen a 5 star review.
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