Excellent service as always! Sam is friendly, helpful and incredibly reliable. She always goes out of her way to find me great tickets and makes the whole booking process easy. I’ve used her many time... Leggi di più
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Sam is our regular consultant at Groupline. As a group booker I need someone who is on the ball and can provide timely replies as I am usually dealing with 60-80 people. Sam is always very good and it... Leggi di più
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Superb company! I probably shouldn't mention my agent, Sam, because I'd like to keep her all to myself! But she truly is an absolute star. She's always there to help, support, and answer any questio... Leggi di più
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Ross Finbow has just booked tickets for me and my friends to see Sinatra. As ever, Ross was friendly, efficient, accommodated last minute changes to numbers and communicated clearly and quickly throu... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Group Line is a multi-award winning, London based ticket agency that has been providing exceptional service and unforgettable experiences for schools for more than 30 years. Group Line is proudly owned and operated by ATG ENTERTAINMENT, the global leader in live entertainment. We offer competitive and exclusive group rates to the best London has to offer.
Informazioni di contatto
115 Shaftesbury Avenue , WC2H 8AF, London, Regno Unito
- 0207 206 1174 (Option 1)
- help@groupline.com
- groupline.com
5,0
Eccellente
582 recensioni
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I have booked with Group Line and…
I have booked with Group Line and always manage to receive a high level of service. Samantha was very helpful and swapped my request on a couple of occasions.
1 agosto 2026
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Risposta di Group Line
Thank you for your lovely review and for continuing to book with Group Line. We’re delighted to hear that you consistently receive a high level of service. We’ll be sure to pass your kind comments on to Samantha, who will be pleased to know her flexibility and helpfulness made a difference. We look forward to assisting you again soon!
Excellent service as always
Excellent service as always! Sam is friendly, helpful and incredibly reliable. She always goes out of her way to find me great tickets and makes the whole booking process easy. I’ve used her many times and wouldn’t hesitate to recommend her. Thank you for such a fantastic service!
4 agosto 2026
Non scritta su invito
Risposta di Group Line
Thank you so much for your wonderful review and for your continued support. We’re delighted to hear that Sam consistently provides such friendly, helpful and reliable service, and makes the booking process so easy for you. We’ll be sure to pass on your kind words to her.
Risposta di Group Line
Thank you for your 5 star review!
Samantha FTW
Samantha gets us great rates and always gets back to me quickly for our group bookings. Transactions always go smoothly.
7 agosto 2026
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Risposta di Group Line
Thank you for your lovely review! We’re delighted to hear that Samantha has been able to secure great rates for your group bookings and provide such a prompt and reliable service.
Ross was very quick to respond to my…
Ross was very quick to respond to my emails and very accommodating with any changes requested.
16 luglio 2026
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Risposta di Group Line
Thank you for your lovely review! We're so pleased to hear that Ross was quick to respond to your emails and was able to accommodate your requested changes.
Sam is excellent just what I need as a regular group booker
Sam is our regular consultant at Groupline. As a group booker I need someone who is on the ball and can provide timely replies as I am usually dealing with 60-80 people. Sam is always very good and it is reassuring to know when I ask something I will hear back the same day or if she can't get same day she will let me knowl
27 luglio 2026
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Risposta di Group Line
Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that Sam consistently provides the responsive and reliable service you need when managing bookings for large groups. We understand how important timely communication is, and it's wonderful to know that Sam's support and proactive updates give you confidence throughout the booking process.
Samantha is simply the best!
31 luglio 2026
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Risposta di Group Line
Thank you for the 5 star review
Superb company!
Superb company!
I probably shouldn't mention my agent, Sam, because I'd like to keep her all to myself! But she truly is an absolute star. She's always there to help, support, and answer any questions, making the whole process smooth and stress-free.
The service has been outstanding from start to finish, and I wouldn't hesitate to recommend this company to anyone looking for a professional, friendly, and reliable experience. Five stars all the way!
31 luglio 2026
Non scritta su invito
Risposta di Group Line
Thank you so much for your fantastic review! Your comment gave us a smile! 😊 We're thrilled to hear that Sam has provided such outstanding support and made the whole process smooth and stress free for you. We'll be sure to pass on your lovely feedback to her as she'll be delighted! Thank you for your recommendation and your five-star rating. We really appreciate your support and look forward to helping you again in the future.
I book group visits for London Theatre…
I book group visits for London Theatre & Ross is always very helpful & polite, nothing is too much trouble. :)
22 luglio 2026
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Risposta di Group Line
Thank you so much for your kind review! We're delighted to hear that Ross has been so helpful and polite, I will pass this lovely feedback on.
Group Line has excellent service…
Group Line has helped me secure tickets for students many times. They are very helpful with changing schedules and lots of questions
18 luglio 2026
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Risposta di Group Line
Thank you so much for your kind review! We're delighted to hear we've been able to help you secure tickets for your students on multiple occasions
Terrific staff
Kyle was excellent at helping our group arrange tickets for two shows, even shifting a date to make sure we could take advantage of seeing both Oh, Mary! and 1536 while our group was in London.
25 luglio 2026
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Risposta di Group Line
Thank you so much for your kind review! It was a pleasure helping your group make the most of your time in London. I'm so glad we were able to adjust the schedule so you could see both Oh, Mary! and 1536. I hope you had a fantastic experience at both shows, and I look forward to helping you plan another theatre adventure in the future!
Great service!
We have worked with Groupline for several years, and they always provide great tickets and great prices! Kyle was always quick to reply, offering the best options for our group
9 luglio 2026
Non scritta su invito
Risposta di Group Line
Thank you for your continued support and for taking the time to leave such a wonderful review! It has been a pleasure working with you over the years. I'm delighted to hear you've been happy with the tickets, pricing, and service we've provided.
Another great experience with Groupline
Ross Finbow has just booked tickets for me and my friends to see Sinatra. As ever, Ross was friendly, efficient, accommodated last minute changes to numbers and communicated clearly and quickly throughout the process. I always use Groupline for my group bookings if I can.
22 luglio 2026
Non scritta su invito
Risposta di Group Line
Thank you so much for your fantastic review and for your continued support! We're delighted to hear that Ross made the booking process smooth and stress-free, even with the last-minute changes to your group. We'll be sure to pass on your kind words he'll be thrilled to know his friendly service, efficiency, and clear communication made such a positive impression.
After struggling with technical issues…
After struggling with technical issues to make a group booking online. I contacted the booking phone line and had my booking dealt with by Ross. He quickly and amiably sorted it out with very little hassle to me. His charming manner and ability to resolve the issue is a real asset to the company!
7 luglio 2026
Non scritta su invito
Risposta di Group Line
Thank you so much for your wonderful review! We're sorry you experienced technical issues with your online booking, but we're delighted to hear that Ross was able to step in and resolve everything quickly and with such ease.
Neil @GroupLine
Thank you to Neil for making my booking for students so simple and easy. An absolute pleasure to deal with.
21 luglio 2026
Non scritta su invito
Risposta di Group Line
Thank you for the lovely review
It was amazing
It was amazing. Best customer service ever. I wanted 40 tickets and I kept amending the order. Nothing was too much trouble for Ross. A real credit to AGT tickets
2 luglio 2026
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Risposta di Group Line
Thank you for your great 5 star review!
Easy booking process
Easy booking process, professional and quick response. Thank you, Ross!
6 luglio 2026
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Risposta di Group Line
Thank you for your 5 star review
Ross was extremely helpful and patient
Ross was extremely helpful and patient. He listened carefully to our needs, and replied in timely way with very useful suggestions. We're very grateful and regard both "group line" and Ross's support real finds. A model of great customer service. Many thanks
19 giugno 2026
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Risposta di Group Line
Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that Ross took the time to understand your needs and provide helpful, timely support throughout your experience.
A well organised and enjoyable event
We went to see Beetlejuice in central London. Samantha who organised it from Group Line was brilliant. She was easy to find outside the theatre, very friendly and had the tickets ready for us. It was possibly the easiest trip to the theatre I've ever had!
30 giugno 2026
Non scritta su invito
Risposta di Group Line
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that you had such a smooth and enjoyable theatre trip to see Beetlejuice. Samantha will be thrilled to know that her organisation, friendliness, and support helped make the experience so seamless. We pride ourselves on delivering excellent service from booking through to the day of the event, so it's fantastic to hear that this was possibly the easiest theatre trip you've ever had!
Easy, Quick, Affordable! Highly recommend for groups.
I was able to book great seats for a 16 person group to the show we wanted to see at an awesome price and Ross was both helpful as well as fast to respond.
7 luglio 2026
Non scritta su invito
Risposta di Group Line
Ross will be pleased to hear your kind comments. Providing helpful, responsive service is something we strive for, and we're glad he was able to assist you quickly and efficiently throughout the booking process.
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