Excellent service as always! Sam is friendly, helpful and incredibly reliable. She always goes out of her way to find me great tickets and makes the whole booking process easy. I’ve used her many time... Leggi di più
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Sam is our regular consultant at Groupline. As a group booker I need someone who is on the ball and can provide timely replies as I am usually dealing with 60-80 people. Sam is always very good and it... Leggi di più
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Superb company! I probably shouldn't mention my agent, Sam, because I'd like to keep her all to myself! But she truly is an absolute star. She's always there to help, support, and answer any questio... Leggi di più
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Ross Finbow has just booked tickets for me and my friends to see Sinatra. As ever, Ross was friendly, efficient, accommodated last minute changes to numbers and communicated clearly and quickly throu... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Group Line is a multi-award winning, London based ticket agency that has been providing exceptional service and unforgettable experiences for schools for more than 30 years. Group Line is proudly owned and operated by ATG ENTERTAINMENT, the global leader in live entertainment. We offer competitive and exclusive group rates to the best London has to offer.
Informazioni di contatto
115 Shaftesbury Avenue , WC2H 8AF, London, Regno Unito
- 0207 206 1174 (Option 1)
- help@groupline.com
- groupline.com
5,0
Eccellente
582 recensioni
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I would like to express my gratitude to…
I would like to express my gratitude to the ATG Tickets team, especially Arin Bicer, for their outstanding support. We needed to add extra tickets to our group booking, and Arin handled our request very quickly and professionally. It was very important for us to have all our group members together, and thanks to their help, everything went smoothly. Highly recommend!
2 luglio 2026
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Risposta di Group Line
We're delighted to hear that Arin was able to assist with your group booking and ensure that everyone could be seated together. We understand how important it is for group members to share the experience, so it's great to know that the additional tickets were arranged quickly and smoothly.
Brilliant service
Brilliant service - very friendly, helpful, efficient service. EXCELLENT. I will definitely be booking again through Group Line.
3 luglio 2026
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Risposta di Group Line
Thank you for the 5 star review
Great group rate team
All staff in the London group team have always been so helpful and knowledgeable. I arrange groups to various shows and changes can be requested; these are easily accommodated which is greatly appreciated.
Great seats usually offered (although appreciate group rate seating is often at the side of at the back).
Never hesitate to use Group line.
6 luglio 2026
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Risposta di Group Line
Thank you so much for your wonderful review. We’re delighted to hear that our London Group team has consistently been helpful, knowledgeable, and able to make arranging your theatre trips as smooth as possible. We understand that group bookings can sometimes require changes, and we’re always happy to help wherever we can.
Beetlejuice the Musical
I was offered two complimentary tickets to Beetlejuice the Musical by Samantha. I've never watched the film, so I was uncertain what I was getting myself into, but I loved every second! Laugh-out-loud funny and such talented singers and performers. Would definitely go again! Thanks Samantha!
30 giugno 2026
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Risposta di Group Line
We're delighted to hear that you had such a fantastic time at Beetlejuice the Musical, especially as you went in without knowing what to expect. It's great to know it exceeded your expectations and had you laughing throughout.
We'll be sure to pass your kind words on to Samantha, she'll be thrilled to hear she helped make your experience so memorable.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I can't recommend Group Line Theatre Tickets highly enough! From start to finish, the booking process was smooth, professional, and hassle-free. Their team was friendly, knowledgeable, and made everything so easy.
A special mention has to go to Samantha, who was absolutely fantastic. She was incredibly helpful, responsive, and went above and beyond to make sure everything was arranged perfectly. Nothing was too much trouble, and her excellent customer service made the whole experience stress-free.
Thanks to Samantha and the Group Line team, we had a wonderful theatre trip. I wouldn't hesitate to book with them again and would happily recommend them to anyone looking to organise theatre tickets.
1 luglio 2026
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Risposta di Group Line
Wow! Thank you so much for your amazing review and recommendation!
We're delighted to hear that your booking experience with Group Line was smooth, professional, and hassle-free. Providing excellent customer service is something we pride ourselves on, so it's wonderful to know that this was reflected throughout your experience.
A special thank you for your kind words about Samantha. We'll be sure to pass your feedback on to her, she'll be thrilled to read this amazing review and to know that her support and dedication helped make your theatre trip so enjoyable.
Enjoyable but not for children or students
My colleague and I enjoyed the show and we'd probably give it 3.5 stars overall. I wouldn't recommend it for our school groups. It was too rude and there was too much reference to sex, sexuality jokes, too many inuendos, drug references and inappropriate dance movements. It's more appropriate for adult humour. Songs were quite forgettable but it was a good entertaining evening. I'd say the staff at the theatre were very friendly. Toilets a bit of a nuisance with the queuing but that happens in all theatres!
30 giugno 2026
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Risposta di Group Line
Thank you for taking the time to leave a review.
We're pleased to hear that you and your colleague enjoyed the evening and found the theatre staff to be friendly.
We would like to clarify that your comments relate to the content and production of the show itself. Group Line is a ticket agency, and our role is to provide the booking service for theatre and event tickets rather than produce or manage the performances.
If you have any feedback about your booking experience with Group Line, we'd be grateful if you could share it with us. For comments about the show's content, we would recommend directing your review to the show's producers or the theatre, as they are best placed to consider your feedback.
Thank you again, and we hope to assist you with future bookings.
Amazing service start to finish
Amazing service start to finish, especially booking tickets from out of country. Thank you to Samantha for exceptional service in the London office! We so appreciate you!
2 luglio 2026
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Risposta di Group Line
Thank you for the lovely 5-star review
I’ve been using group line for a while…
I’ve been using group line for a while now when booking shows. Ross always attends to my questions straight away. He is always polite and very friendly. And really helps me book the best seats
Thank you
6 giugno 2026
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Risposta di Group Line
Thank you so much for your continued support and for taking the time to leave such a lovely review.
We're delighted to hear that Ross has consistently provided you with friendly, prompt, and helpful service. He'll be thrilled to know that his support and expertise have made it easier for you to find the best seats for your theatre visits.
Year 6 Matilda
We were booking for Matilda for our Year 6 class trip to London, Ross was incredibly helpful for the second year in a row. He sorted everything really quickly and the whole process was so easy. Thanks again Ross!
1 luglio 2026
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Risposta di Group Line
We're so pleased to hear that Ross was able to help with your Year 6 class trip for the second year running. It's fantastic to know that he made the booking process quick, easy, and stress-free for you.
We'll be sure to pass your kind words on to Ross, he'll be delighted to know his support made a difference.
We hope to speak to you again next year for your third trip.
Amazing staff
Sam has been great to deal with. She responded quickly and she offered options.
5 stars service!
1 luglio 2026
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Risposta di Group Line
Thank you for taking the time to leave Sam such a great 5-star review!
1st time organising a group booking
1st time organising a group booking. Arin was really helpful - came up with suggestions for trips and then sorted out good tickets for the production I chose. Great service all round and will definitely use again.
1 giugno 2026
Non scritta su invito
Risposta di Group Line
Thank you so much for your wonderful 5-star review!
We're delighted to hear that your first experience organising a group booking was such a positive one. It's great to know that Arin was able to offer helpful suggestions, find the right trip for your group, and secure great seats for your chosen production.
Group line bookings always have very helpful staff…
Group line bookings always have very helpful staff and transactions are easy to do. thank you.
25 giugno 2026
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Risposta di Group Line
Thank you for the 5-star review
First class service
Wow, what amazing customer service! Cannot recommend enough this service, absolutely first class. In particular Sam Young, who is beyond helpful. Thank you again Group Line for always delivering.
30 giugno 2026
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Risposta di Group Line
Thank you so much for your fantastic 5-star review!
We're absolutely delighted to hear that you've had such a positive experience with Group Line and that our customer service continues to meet your expectations.
Theresa Baker
Theresa Baker, my ATG, contact is a pleasure to liaise with. She is helpful, knowledgable and efficient. She keeps her group informed of future performances.
6 maggio 2026
Non scritta su invito
Risposta di Group Line
Thank you so much for your lovely 5-star review!
We're delighted to hear that Theresa has provided such helpful, knowledgeable, and efficient service. She takes great pride in looking after her groups and keeping them informed about upcoming productions, so we're thrilled to know her efforts are appreciated.
Theresa is always so helpful in…
Theresa is always so helpful in arranging bookings for us, as are Ross and Neil when I ring up to pay for the tickets. We always get good seats, which means I get great feedback from my group. For example "I just wanted to thank you for getting tickets to High Society. The seats in the 3rd row of the stalls were fabulous and High Society exceeded my expectations. Such a treat."
17 giugno 2026
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Risposta di Group Line
We're delighted to hear that Theresa, Ross, and Neil have consistently provided you with such helpful service. It's fantastic to know that we've been able to secure great seats for your group and that your members have such positive experiences at the theatre.
Thank you for the lovely review!
So efficient in everything I request…
So efficient in everything I request them to do.
13 maggio 2026
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Risposta di Group Line
Thank you for the 5 star review.
Group booking couldn't be easier!
The experience of booking through Group Line was very straightforward and quick. Big thank you to Ross who was super helpful!
11 giugno 2026
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Risposta di Group Line
Thank you so much for your kind review! We're delighted to hear that you found the booking process straightforward and quick. We'll be sure to pass your lovely feedback on to Ross.
Group line always get the best tickets…
Group line always get the best tickets for us. We are really pleased with our experiences so far with them.
29 maggio 2026
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Risposta di Group Line
Thank you so much for your wonderful review! We're delighted to hear that you've been pleased with your experiences and that we've been able to help you secure great tickets.
Fantastic School Tri Support
Fantastic School Tri Support
We are a school who facilitate a very ambitious school trip to London every year. This year Ross made the process of organising the theatre tickets very easy. His communication was excellent, accurate and extremely helpful. Ross ensured we got the required tickets within our budget in order to maximise our pupil experience for the trip. We would recommend Groupline for any school trip, and we will certainly be using them for our future trips.
9 giugno 2026
Non scritta su invito
Risposta di Group Line
Thank you so much for your fantastic review and for trusting Group Line with your annual school trip. We're delighted to hear that Ross made the booking process straightforward and that his communication and support helped you secure the right tickets within your budget. Providing memorable theatre experiences for students is something we take great pride in, so it's wonderful to know we could contribute to making your trip a success. We'll be sure to pass your kind words on to Ross. We truly appreciate your recommendation and look forward to working with you again on your future school trips!
Speedy answers
Speedy answers, reliable communication and Ross was helpful at all times!
8 giugno 2026
Non scritta su invito
Risposta di Group Line
Thank you for your lovely review! We're so pleased to hear that you found our communication reliable and our responses speedy.
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