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GreenThumb Lawn Treatment Service Recensioni 

5352
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TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

Steve and Joe from Somerset Northeast did an excellent job today aerating and scarifying my lawns. They were speedy and efficient, clearing the site very well afterwards. But I’m puzzled that the lawn... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Have been with GreenThumb for many years. Their regular treatments have resulted in a healthy, green lawn despite periods of drought and high temperatures. Staff are always polite, answer any quest... Leggi di più

Valutata 4 stelle su 5

Good products and nice people to deal with. Customer services always readily answers the phone to give good sensible advice and sort out any admin issues On the down side there have been several in... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’ve been using Green Thumb for years, both here near Dorchester and in Stafford where we used to live and I thoroughly recommend them if you like looking out on a lush and healthy lawn. My operative... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di cura del prato

Informazioni su GreenThumb Lawn Treatment Service

Scritti dall'azienda

Trusted For Over 40 Years

GreenThumb has been caring for lawns for over 40 years, helping homeowners across the UK get more from their outdoor spaces. With over 220 branches nationwide, we’ve supported more than a million customers with expert, tailored lawn care designed to keep gardens looking their best all year round.

We now offer even more ways to look after the outside of your home, including mowing, garden tidy-ups, hard surface cleaning, weed control and window cleaning.

Our tailored treatments help lawns and gardens thrive by feeding and aerating the soil, controlling weeds and moss, and repairing bare patches, while also keeping paths, patios, and windows looking their best.

We want looking after your garden to feel simple. Customers have access to their own GreenThumb account, where they can keep up to date with treatments, recommendations, appointments and billing whenever it suits them. They can also enjoy our LawnLove rewards platform, with savings at over 300 popular brands, including supermarkets, fashion retailers, restaurants, holidays, days out and cinema.

From regular lawn treatments to practical garden and exterior care, GreenThumb helps keep outdoor spaces healthy, tidy and ready to enjoy. So, whether you’re planning a family barbecue, relaxing outside, or simply want a garden you can be proud of, we’re here to help make life a little greener.


Informazioni di contatto

Get a Quote

Get a quote for professional lawn care from your local GreenThumb team

4,4

Eccellente

TrustScore 4.5 su 5

5K recensioni

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4,4

Tutte le recensioni

(5352)

1683 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Always turn up and complete their work…

Always turn up and complete their work even if we are not at the house.
Thanks

6 ottobre 2026
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Risposta di GreenThumb Lawn Treatment Service

Hello, thank you for taking the time to leave us a review, it's great to hear you are happy with our service 😊

Thank you, Adrian

Valutata 5 stelle su 5

Youre always on time

Youre always on time, and a good job done, it works thank you

27 settembre 2026
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Risposta di GreenThumb Lawn Treatment Service

Hello, thank you for taking the time to leave us a review, it's great to hear you are happy with our service 😊

Thank you, Adrian

Valutata 5 stelle su 5

Excellent service from Darren on every…

Excellent service from Darren on every occasion.Helps keep my lawn in tip top condition.

6 ottobre 2026
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Risposta di GreenThumb Lawn Treatment Service

Hello Mr Griffiths, thank you very much for taking the time to leave us a review. We are delighted to hear how your lawn is thriving since using our fabulous treatments and it’s great to hear Darren has provided you with a superb service.

Thank you, Adrian.

Valutata 5 stelle su 5

Well done Steve Shaw

Everything great, hats off to Steve Shaw!

28 settembre 2026
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Risposta di GreenThumb Lawn Treatment Service

Hi Phil, thank you very much for taking the time to leave Steve a lovely review. We are so pleased he has provided you with a great service!

Thank you, Adrian.

Valutata 5 stelle su 5

Once again absolutely excellent service…

Once again absolutely excellent service from Edward and David who came today to aerate scarify and overseed our lawn. Our grass was in terrible condition before Green Thumb started treating it. After just a few treatments the difference is amazing. The level of expertise and the depth of knowledge of the staff is impressive. Today, as before, these guys were outstanding.

7 ottobre 2026
Non scritta su invito
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Risposta di GreenThumb Lawn Treatment Service

Hello Patricia, thank you very much for taking the time to leave us a review.

We're glad you can see the benefits of having our fabulous lawn treatments and its great to hear Edward and David have provided you with a fantastic service 😊

Thank you, Adrian.

Valutata 5 stelle su 5

Great experience!

Steve Shaw from Green Thumb visited us last week to give our lawn some badly needed TLC after another brutal summer. He was very professional, did a great job, and was very pleasant to deal with. Thank you Green Thumb.

2 ottobre 2026
Non scritta su invito
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Risposta di GreenThumb Lawn Treatment Service

Hello Mike, thank you so much for taking the time to leave us a review.

We are so happy to hear Steve has provided you with a great service, giving you his expert advice to enhance your lawn condition. We strive to provide our customers with the best possible service, and we're thrilled that you had a positive experience.

Thank you, Adrian 😊

Valutata 1 stelle su 5

Very disappointed with the service I’ve…

Very disappointed with the service I’ve received from GreenThumb.

I’ve been a customer for many years and, in the past, my lawn was always lush and green. Unfortunately, it now looks terrible. I fully appreciate that the recent drought hasn’t helped and I’m not blaming GreenThumb entirely for the condition of the lawn. My biggest issue is actually the customer service.

I’ve emailed several times and haven’t received a single response. I understand there have been significant changes to the way the business is now run and it certainly doesn’t feel like the local service I used to receive.

Eventually, having lost confidence in the service, I contacted GreenThumb to cancel my contract and also cancelled my Direct Debit. Despite this, another treatment appointment was subsequently scheduled. As nobody has responded to my emails, I have no idea whether they have even acknowledged that I’ve cancelled.

After being a loyal customer for many years, it’s extremely disappointing to end things this way. Good customer service is about communication, and unfortunately that seems to have disappeared.

I’ve now lost faith in GreenThumb and have moved to another lawn care company. Hopefully the customer service side of the business improves, because historically I had been very happy with them.

7 ottobre 2026
Non scritta su invito
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Risposta di GreenThumb Lawn Treatment Service

Hi Nick, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you

Valutata 5 stelle su 5

More than happy with the work just a…

More than happy with the work just a pity it is so difficult to speak to anyone in an office anymore

6 ottobre 2026
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Risposta di GreenThumb Lawn Treatment Service

Thank you for your feedback and for your kind comments about the work carried out. We're delighted to hear you were happy with the service.

We appreciate your comments regarding contacting our office. Since your previous experience, we have made improvements to make it easier for customers to get in touch. If you ever need assistance, our team is available on 0800 0111 222 and will be happy to help.

Thank you again for taking the time to share your experience.

Adrian

Valutata 5 stelle su 5

The grass has never been so green and…

The grass has never been so green and weed free, even after the summer drought it has recovered superbly well. The team that work for Green Thumb are always professional and respect my property when applying the treatment.

5 ottobre 2026
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Risposta di GreenThumb Lawn Treatment Service

Thank you so much for taking the time to share your review.

We are delighted to hear that your lawn has recovered so well after the dry weather and that you are enjoying such vibrant, healthy lawn.

Thank you, Adrian

Valutata 1 stelle su 5

Very disappointed with my lawn have…

Very disappointed with my lawn have been with you for years and it has never looked so bad

6 ottobre 2026
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Risposta di GreenThumb Lawn Treatment Service

Hi Hazel, I'm sorry to hear you're disappointed with your lawn, especially as you've been with us for many years.

The recent extreme Summer weather has had a significant impact on many lawns, but we completely understand your frustration and would welcome the opportunity to review the situation and help improve its condition.

Please do call us on 08000 111 222 so we can assist you further.

Thanks
Gill

Valutata 5 stelle su 5

Good Job

The chap explained to me what he was to carry out and gave me advice for after care

6 ottobre 2026
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Risposta di GreenThumb Lawn Treatment Service

Hi John, thank you so much for your kind words, we really do appreciate you taking the time to leave us a review 😊

Thank you, Adrian

Valutata 5 stelle su 5

Our GreenThumb representative is always…

Our GreenThumb representative is always very pleasant and provides useful tips on how to improve the quality of the lawn

28 settembre 2026
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Risposta di GreenThumb Lawn Treatment Service

Hello, thank you for taking the time to leave us a review, it's great to hear you are happy with our service 😊

Thank you, Adrian

Valutata 5 stelle su 5

I never thought that my garden would…

I never thought that my garden would ever come back from the very hot wether e had this summer, but after Green Thumb came and gave it a treatment the grass has really become lush and beautiful again, it looks lovely now, and I would recommend everyone to use Green Thumb for the garden.

29 settembre 2026
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Risposta di GreenThumb Lawn Treatment Service

We are happy to hear that our recent treatment helped restore your lawn.

Thank you for your recommendation and for sharing your positive feedback.

Thank you, Adrian

Valutata 4 stelle su 5

My lawn still very patchy

My lawn still very patchy

6 ottobre 2026
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Risposta di GreenThumb Lawn Treatment Service

Thank you for your feedback.

We're sorry to hear that your lawn is looking patchy. During our recent visit, we noted that the soil was very dry and compacted, and therefore recommended aeration to help improve soil condition and support healthier grass growth.

A member of our team will be in touch with you to discuss your concerns and the best next steps.

Thank you, Adrian

Valutata 5 stelle su 5

Did a good job.

4 ottobre 2026
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Risposta di GreenThumb Lawn Treatment Service

Hello, thank you for taking the time to leave us a review, it's great to hear you are happy with our service 😊

Thank you, Adrian

Valutata 5 stelle su 5

Your staff are on time

Your staff are on time, friendly and always complete the job without problems.

29 settembre 2026
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Risposta di GreenThumb Lawn Treatment Service

Hi, thank you so much for your kind words, we really do appreciate you taking the time to leave us a review 😊

Thank you, Adrian

Valutata 5 stelle su 5

Very good service

Very good service

29 settembre 2026
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Risposta di GreenThumb Lawn Treatment Service

Hello, thank you for taking the time to leave us a review, it's great to hear you are happy with our service 😊

Thank you, Adrian

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