I was quite surprised but very glad to be able to speak to someone at your office yesterday Sunday 19thApril. (Helen)who very professionally was able to make the reservation for the Italian Lakes hol... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very easy to use the website and book. Excellent online prices. Staff very helpful in answering questions and encouraging contact if more information is needed at a later date . We have booked a holid... Leggi di più
This is our first time booking a fly & rail trip. We booked for a trip in June, but the booking & customer service has been excellent. And only recently have booked another trip to Florence Italy fo... Leggi di più
They have some really good rail based holidays both in UK and beyond. I have often thought of taking a train to North Wales as driving there is now beyond me. To get a reasonably priced holiday in a n... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Scritti dall'azienda
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Informazioni di contatto
4th and 5th Floor, HQ Building, Hudson Quarter, Toft Green, YO1 6JT, York, Regno Unito
- 01904 734 359
- holidays@greatrail.com
- greatrail.com
4,8
Eccellente
20.271 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
A very pleasant young lady who knew the…
A very pleasant young lady who knew the river boat and cruise. She was extremely helpful and chatty.
11 aprile 2026
Good positive customer service
Good positive customer service from Paul who was very informative and made the whole experience simple
11 aprile 2026
First River Cruise. They were very helpful in answering our…
They were very helpful and reassuring in answering our queries as this will be our first river cruise. With their help we have chosen the right river cruise for us. Booking was very straightforward and looking forward to our holiday.
11 aprile 2026
Both members of staff we spoke to…
Both members of staff we spoke to (Helen and Alex) were very helpful and efficient
11 aprile 2026
Very helpful
Very helpful. Went over and above in answering all my questions which gave me confidence in booking with a company I have never used before.
I'm sure I will be using again 😀.
11 aprile 2026
Fourth booking
I rang to book our 4th trip for this year & was delighted to speak to Jasmine. It is great to actually speak to a person rather than use technology!!
I made an error & rang back& she was charming & corrected my mistake .
ALL'S WELL THAT ENDS WELL
11 aprile 2026
Great value for money & helpful with…
Great value for money & helpful with booking. Holiday not til Sept so will review then.
11 aprile 2026
Easy and straightforward
Took us through the booking ensuring we were fully informed applied both discount and loyalty voucher. Sent paperwork straightaway and acted on extra information I submitted re dietary requirements.
11 aprile 2026
Booking with GRJ
Excellent support throughout the booking process. Very happy to have booked with GRJ again.
11 aprile 2026
Good information on website can make…
Good information on website can make decision and pay on line very easily.
31 marzo 2026
Would like more information about…
Would like more information about venue, hotels, itinerary. I have paid the full amount!!
14 marzo 2026
Easy to book on line.
5 aprile 2026
After browsing the brochure at leasure…
After browsing the brochure at leasure one evening, we spotted the Isle of Man trip, and decided to book.
I have already been on 2 Italy trips with this Great Rail Journeys Co. and as always they make a phone call so
easy,Hats off to Lynne , who always sees to
everything in a professional friendly manner.
Im all excited about my 2. forthcoming holidays this year!
9 aprile 2026
Easy to book online
Easy to book online. Jenny at customer service very helpful and efficient with booking extra baggage.
Looking forward to our trip
5 aprile 2026
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.