I was quite surprised but very glad to be able to speak to someone at your office yesterday Sunday 19thApril. (Helen)who very professionally was able to make the reservation for the Italian Lakes hol... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very easy to use the website and book. Excellent online prices. Staff very helpful in answering questions and encouraging contact if more information is needed at a later date . We have booked a holid... Leggi di più
This is our first time booking a fly & rail trip. We booked for a trip in June, but the booking & customer service has been excellent. And only recently have booked another trip to Florence Italy fo... Leggi di più
They have some really good rail based holidays both in UK and beyond. I have often thought of taking a train to North Wales as driving there is now beyond me. To get a reasonably priced holiday in a n... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Scritti dall'azienda
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Informazioni di contatto
4th and 5th Floor, HQ Building, Hudson Quarter, Toft Green, YO1 6JT, York, Regno Unito
- 01904 734 359
- holidays@greatrail.com
- greatrail.com
4,8
Eccellente
20.271 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fantastic to speak to a caring human…
Fantastic to speak to a caring human being to take my booking rather than to going on line. Alice was able to answer all my questions and having never travelled with you before I felt very comforted by this.
14 aprile 2026
What was agreed over the phone has not…
What was agreed over the phone has not been dealt with accurately and since then the phone call promised this morning has not happened.
17 aprile 2026
My recent booking was my 8th with GRJ
My recent booking was my 8th with GRJ! OK, they’re not the cheapest but organisationally they’ve been very good, accommodation has always been excellent and the tour guides helpful and friendly. And most importantly you get great rail journeys!
17 aprile 2026
Helpful staff
I had difficulty booking on line as date I wanted disappeared. The lady in your office was very helpful and found the date and I booked over the phone .
17 aprile 2026
Clarity of how to make a booking
Clarity of how to make a booking, and also of thebooking process.
Descriptions of what to expect each day of the tour.
14 aprile 2026
I booked my last minute holiday with…
I booked my last minute holiday with Adele who was very helpful and informative
Looking forward to my first GRJ in Switzerland
15 aprile 2026
Looking forward to this tour.
Good description of the holiday in the brochure. Hope the actual holiday would live upto that. Booking online was simple. As I needed to discuss something I made a phonecall. The wait wasn't too long and the lady at the other end was very polite and helpful.
6 aprile 2026
Jasmine was friendly and helpful
Jasmine was friendly and helpful. She answered all my questions and was very patient. We
16 aprile 2026
Easy to book online.
Easy to book. Good description of the holiday. Lovely photos of experiences to look forward to.
12 aprile 2026
Always a great service !
Always a great service from booking to tour guides. GRJ is my first stop for my holiday bookings.
16 aprile 2026
Easy process.
Easy to navigate the website and find the information I needed. Straightforward process to secure the booking.
13 aprile 2026
Very easy to book.
11 aprile 2026
Efficient and very helpful
The telephone booking service was easy and pleasant to use. A very helpful, polite and knowledgeable staff member took the booking for us, she explained exactly how the trip was organised and what to expect while on holiday. Looking forward to the journey now, thank you.
3 aprile 2026
Very friendly and helpful staff with no…
Very friendly and helpful staff with no pressure to confirm a booking.
11 aprile 2026
Easy to book online
Easy to book online. Very pleasant and helpful member of staff on phone when we called with a with a question.
11 aprile 2026
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