I was quite surprised but very glad to be able to speak to someone at your office yesterday Sunday 19thApril. (Helen)who very professionally was able to make the reservation for the Italian Lakes hol... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very easy to use the website and book. Excellent online prices. Staff very helpful in answering questions and encouraging contact if more information is needed at a later date . We have booked a holid... Leggi di più
This is our first time booking a fly & rail trip. We booked for a trip in June, but the booking & customer service has been excellent. And only recently have booked another trip to Florence Italy fo... Leggi di più
They have some really good rail based holidays both in UK and beyond. I have often thought of taking a train to North Wales as driving there is now beyond me. To get a reasonably priced holiday in a n... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Scritti dall'azienda
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Informazioni di contatto
4th and 5th Floor, HQ Building, Hudson Quarter, Toft Green, YO1 6JT, York, Regno Unito
- 01904 734 359
- holidays@greatrail.com
- greatrail.com
4,8
Eccellente
20.271 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Lyn was Very friendly in customer…
Lyn was Very friendly in customer service helpful in every way
18 aprile 2026
half a job
I have not received confirmation of booking or costs and have received note about baggage which was not mentioned at time of booking
15 aprile 2026
my travel times are incorrect
my travel times are incorrect. i requested a later outbound flight and have paid for this. this is not in my welcome pack,
Also will there be a great railway rep for a later flight as well. Will transport be available on arrival. I have paid for both
Thank you
15 aprile 2026
Generally good but let down by…
Generally good but let down by inaccurate information on the web site and the holiday confirmation.
14 aprile 2026
Very good service
A very polite and helpful gentleman answered my call and all my questions.
19 aprile 2026
Phone booking with Lynne
Spoke to Lynne and had a few questions and requests.She dealt with everything efficiently and cheerfully. More importantly, she was understanding and sympathetic as to my reasons for those requests. She left me looking forward to our trip with great anticipation.
15 aprile 2026
Lyn was so helpful and knowledgeable…
Lyn was so helpful and knowledgeable about the cruise we are going on, that it made our decision to go so much easier.
18 aprile 2026
on arriving at the office we were made most welcome …
on arriving at the office we were made most welcome and enjoyed a cup of tea. as the rep. took all the details and book our holiday
14 aprile 2026
The women we spoke to was very helpful…
The women we spoke to was very helpful and kind
17 aprile 2026
Staff were really helpful finding…
Staff were really helpful finding answers to all my questions while booking my next trip with Great Rail Journeys.
This is my third escorted tour with the company I would highly recommend them
18 aprile 2026
Great customer service
Great customer service, very helpful lady answered the call. Good value.
18 aprile 2026
The rep was most helpful
17 aprile 2026
Why Great Railway Journeys suits us
They have some really good rail based holidays both in UK and beyond. I have often thought of taking a train to North Wales as driving there is now beyond me. To get a reasonably priced holiday in a nice hotel with transport to and from the narrow guage railways and museums takes most of the strain away!
17 aprile 2026
Easy and quick to navigate
17 aprile 2026
Booked with confidence
Very easy to use the website and book. Excellent online prices. Staff very helpful in answering questions and encouraging contact if more information is needed at a later date . We have booked a holiday with confidence , although it will be our first with GRJ , as friends have recently visited Spain and we’re impressed with all aspects of their trip.
17 aprile 2026
Very quick and efficient from start to…
Very quick and efficient from start to finish of the booking process
16 aprile 2026
It was good.
17 aprile 2026
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