We found it too long sitting on the train to arrive not enough time to explore then endless return journey
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Very good holiday, very good tour manager, very nice people, very nice hotels, very tiring for an 80 year old.
Wonderful experience. Our week was very full & we experienced truly breathtaking scenery. The trip was very well organised & tailored for everyone's needs. Our guide Gordon was very knowledgeable & did everything in his power to make sure everything went well. Different options on days out were given so you could make up your mind what to do. All three hotels on our trip although all very different were of very good quality & the quality of food was also very good. Wonderful experience.
Brilliant tour guide. Well organised and planned. Great way to see the beautiful country.
Very beautiful in Switzerland , and lovely company ☺️
Scenery is stunning but accommodation and food poor, apart from last night. The company does not use local guides so there is no insight into Swiss life/history/culture. If you want to be herded from one train to another, often using the same line, then the holiday might be for you.
Very good service and comfortable transport
Very well organised holiday. Great tour manager. 2 days on train coming home very wearing. Hotels were good. Would like to have been told there would be no tea making facilities in room in Tiefencastel.
Great experience overall. Trains super, fabulous scenery, weather excellent, brilliant tour guide, Emma Thomas. Loved it!
Very nice holiday but the hotel we stayed in was down the bottom of a very steep hill even for able bodied people it was a struggle also the food was very repetitive
To full on week , food quality and quantity were poor holiday Title All inclusive Glacier Express Very little food very little drink pack lunch waste of tim
A great experience spoiled by lack of free time in places of interest and poor scheduling of train journeys. Taking four trains to Tirano instead of just two was a waste of time that could have been better spent in Tirano itself - we had only 1.5 hours there!
To intense & full on holiday & to many people in the group for the holiday,we had 41 on ours & keeping up daily was an issue,this needs to be addressed in the brochure
Amazing tour with beautiful scenery.Fantastic tour manager.
Lovely landscape, well organised, great leader and very nice travelling companions . But 40 is really too many for a trip like this. The info we had to base our trip on was inaccurate because it was far from a relaxing holiday. I wouldn't recommend this trip to anyone elderly or even slightly disabled.
This was an EXPERIENCE rather than a holiday, so quite hectic. The scenery was stunning, hotels and facilities good. The enjoyment came from meeting all the lovely people that made up our group of 41 travellers.
We loved this holiday, the stunning scenery was even better in the late Summer sunshine.It surpassed all expectations and we want to return when it snows.
An amazing adventure that was extremely good value for money. Myself and my mother-in-law were very pleased with the facilities in all 3 hotels particularly in Switzerland where the family run hotel excelled in customer service. Stephen, our tour guide, was very knowledgeable, organised & patient..it seemed he was never off duty! The trains were extremely clean, comfortable & efficient. If i had to find something to be negative about it would be the use of single use plastic bottles in one of the hotels but apart from this there is absolutely nothing to fault!
Risposta di Great Rail Journeys
Hi Charlotte,
Thank you for your review.
I'm delighted to hear that you found your All Inclusive Glacier Express holiday to be such good value! It is also brilliant that your Tour Manager, Stephen was so attentive throughout your time on holiday with us. I can certainly relay your feedback on the hotel's use of single use plastic bottles but it is likely that this is out of our control. However, we are an environmentally conscious business and will continue to use the environmentally friendly option of travelling by rail wherever possible.
Best wishes,
Richard
Way too many trains!
Risposta di Great Rail Journeys
Hi Jan,
Thank you for your review.
I'm sorry to hear that you felt there was too many trains on your All Inclusive Glacier Express holiday, I will relay your feedback to our Product Team.
Best wishes,
Richard
Enjoyable trip but rather hectic. Hotels very comfortable but evening meals at Tiefencastle and especially at Basel quite poor. Walk up to train station at Tiefencastle very challenging. Overall a lovely holiday with great company and our tour manager Yvonne loked after us very well.
Risposta di Great Rail Journeys
Hi John,
Thank you for your review.
I'm delighted to hear that you enjoyed your holiday overall. However, it is disappointing to read that the dining arrangements on this tour fell short of your expectations and please be assured that your comments have been relayed to our Product Team.
Best wishes,
Richard