Venduto da Great Rail Journeys
Le informazioni mostrate su questa pagina si basano esclusivamente sulle recensioni che i clienti di Great Rail Journeys hanno scritto via Trustpilot.
The trains were great but 40 in a group is too large for one guide.
Risposta di Great Rail Journeys
Hi Ms Lees,
Thank you for your review.
I'm delighted that you enjoyed your experience of Switzerland's iconic trains! I will relay your feedback on the size of the group to our Product Team.
Best wishes,
Richard
If you read the review we've already completed, you will why we say two stars. Certainly wouldn't book another holiday with your company. The hotel you put us in,and its location, for five nights was close to being insulting.
Risposta di Great Rail Journeys
Hi there,
Thank you for taking the time to leave us a review.
I'm sorry to hear that you wouldn't travel with us again. If you would like to discuss your All Inclusive Glacier Express holiday in more detail, please email cr@greatrail.com
Best wishes,
Richard
Great holiday, am going to do the winter one as well!
Risposta di Great Rail Journeys
Hi Tamuska,
Thank you for your review.
I'm glad you had such a wonderful time on your All Inclusive Glacier Express holiday, and we look forward to welcoming you on the winter edition of this tour!
Best wishes,
Richard
Does what it says on the tin! Enthralling scenery, excellent hotels, good company and a great tour guide help a bit as well!
Risposta di Great Rail Journeys
Hi Michael,
Thank you for your review.
I'm glad that your All Inclusive Glacier Express holiday met your expectations and that you enjoyed the stunning Alpine scenery in such good company.
Best wishes,
Richard
Great holiday, very well organised.
Risposta di Great Rail Journeys
Hi Christine,
Thank you for your review.
I'm glad that you felt your GRJ All Inclusive Glacier Express holiday was very well organised and enjoyable.
Best wishes,
Richard
As a single traveler I found to be a very enjoyable holiday. Trevor our tour manager, went out of his way to ensure we were all well informed & gently ensured we were all in the right place at the right time.
Risposta di Great Rail Journeys
Hi Mr Bird,
Thank you for your review.
It is brilliant to hear that you felt welcome as a solo traveller on your All Inclusive Glacier Express holiday and that Trevor ensured that the tour ran smoothly.
Best wishes,
Richard
Good first experience of train journeys across Switzerland. Enjoyed the trains. Just wish we could have had longer in each town. Trevor was an excellent tour manager, ensured travel was smooth and well organised. The downside was taking 2 days to just get to our base in Tiefencastel. It was exhausting and we will take a flight if we next plan a visit to Basel. Food in Tiefencastel was ok, wine was really not good at all. Staff were very nice in the hotel, very attentive and helpful.
Risposta di Great Rail Journeys
Hi Vasanta,
Thank you for your review.
I'm glad that you enjoyed your first experience of a Great Rail Journeys holiday in Switzerland. It is great to hear that Trevor ensured that the tour was smooth and well organised. I appreciate that you felt the two-day journey down to Tiefencastel was a disadvantage, however, we do offer the option to cancel the Eurostar journey and replace this with flights on request where possible.
Best wishes,
Richard
Interesting tours, excellent tour guide, great hotels in convenient locations.
Risposta di Great Rail Journeys
Hi Anru,
Thank you for your review.
I'm glad that you found the excursions on your All Inclusive Glacier Express tour to be enjoyable, and found the hotels to be great bases.
Best wishes,
Richard
Not enough planned downtime. Poorly planned itinerary.
Risposta di Great Rail Journeys
Hi Stephen,
Thank you for your review.
I'm sorry that you felt there wasn't enough downtime on your All Inclusive Glacier Express holiday. We do strive to provide an itinerary which strikes a balance between excursions and free time to explore the area you are visiting.
Best wishes,
Richard
What a great and exciting adventure we had. Everything was great from hotels, trains and the areas we visited. A superb group on our tour and a superb tour manager
Risposta di Great Rail Journeys
Hi Mark,
Thank you for your review.
I'm delighted to hear that you enjoyed your All Inclusive Glacier Express holiday and found yourself in such good company.
Best wishes,
Richard
Excellent experience, Mandy our tour guide was absolutely on the ball, friendly and unlike a lot of tours I have been on she was part of the group which was refreshing. We learnt a lot, given info about where we were going and then left to explore in our own time. However the hotel we stayed at in Tiefencastel had some sort of salt excess that meant our meals were very salty. The ‘Local’ trains were great as you could lower the glass windows to get reflection free photos, so we could enjoy the view and take pictures. But on the Special trains this was not the case as there was no way to reduce reflections as the glass was fixed. Luckily this 5 hour trip was the last and basically we were photo’d out by then! And of course the views were stunning, although not much glacier spotting as we went in summer! All in all a great experience made better by Mandy.
Risposta di Great Rail Journeys
Dear Mr Flambert,
Happy to hear that you have had an excellent experience and found that our tour guide on the ball and friendly! Thank you for sharing the amazing photos, glad you could enjoy the amazing views from the local trains.
Thank you for sharing this amazing review and hope you travel with us again in the future!
Many thanks,
Norbert
Stunning scenery on a wonderfully organised tour. Accommodation, service and food were perfect. Would definitely recommend.
Risposta di Great Rail Journeys
Hi Veronica,
Thank you for your review.
I'm delighted that you enjoyed the wonderful Alpine scenery on your Glacier Express All Inclusive tour. It is also brilliant to read that you would recommend this tour to others, we hope to welcome you on tour with us again soon!
Best wishes,
Richard
A full weeks experience visiting the wonderful railways of Switzerland
Risposta di Great Rail Journeys
Hi Anthony,
Thank you for your review.
I'm glad that you enjoyed experiencing the beautiful railway journeys that Switzerland has to offer!
Best wishes,
Richard
Trains were great
Risposta di Great Rail Journeys
Hi Jeffrey,
Thank you for your review.
I'm glad that you enjoyed the beautiful Swiss railways on your Glacier Express All Inclusive holiday.
Best wishes,
Richard
Good quality hotels. Excellent tour manager and as a single traveller lovely tour companions. Full day itineraries but with plenty of time to yourself. And of course the trains ran on time.
Risposta di Great Rail Journeys
Hi Phil,
Thank you for your review.
Brilliant photos there, the views look incredible! I'm glad that you found yourself in such wonderful company on your Glacier Express All Inclusive holiday. It is brilliant to hear that the trains ran on time too!
Best wishes,
Richard
Brilliiant day. Train was unique and the scenery was outstanding. Great day to finish the holiday
Risposta di Great Rail Journeys
Hi Terry,
Thank you for your review.
I'm glad that you enjoyed your ride on the Glacier Express and got to appreciate the spectacular scenery!
Best wishes,
Richard
Not impressed, same view all round
Risposta di Great Rail Journeys
Hi Jane,
Thank you for your review.
It is disappointing to read that you didn't enjoy the view on board the Glacier Express, though I hope you enjoyed other aspects of your holiday such as the Bernina Express!
Best wishes,
Richard
👍👍👍👍👍👍👍👍👍👍
Risposta di Great Rail Journeys
Hi Gordon,
Thank you for your review.
It's brilliant to see that your Glacier Express All Inclusive gets a 'thumbs up'!!
Best wishes,
Richard
Have already submitted a review
Risposta di Great Rail Journeys
Hi there,
Thank you for taking the time to submit a review!
Best wishes,
Richard
Great base in Tiefencastel for all the train journeys undertaken. Lovely hotel, good food and a decent packed lunch every day. A couple of days we were on a few trains to get to destinations with quite tight timings. Not a holiday for those with mobility issues and please take a cabin size case!
Risposta di Great Rail Journeys
Hi there,
Thank you for your review.
Some beautiful photos there! I'm delighted that you found Tiefencastel to be such a great base to enjoy the incredibly scenic rail journeys of Switzerland.
I appreciate that there is a lot of rail travel on this holiday. We do now offer First Luggage which is a door to door porterage service for those who need it.
Best wishes,
Richard
