Grays Recensioni 1160

It was a good service

Great interface for ordering, great price and estimated delivery date

Very disappointed with my recent purchase from Grays. The laptop I received had much lower specifications than what was advertised in the listing (less RAM, smaller SSD, and Windows Home instead of Pro). This experience has unfortunately affected my trust in the platform. I hope they improve accuracy and customer support for future buyers.

Don’t believe their listings. Bought a car and found multiple issues that were never mentioned. Tried contacting them, but they just kept wasting my time asking for evidence I had already provided. After a few days they refused to help without giving any proper reason. Don’t trust these guys. If there was a 0-star option, I’d give them 0 instead of 1.

Deceptive and misleading conduct which Ill be reporting to ACCC. I was the only bidder and "won" 2 items for $192 that were the exact same stock photo items advertised on ebay for $38. Grays website spruiks "competitive prices ... exceptional value ... sourced directly from manufacturer ... best value every time". If that's not false and misleading i don't know what is.

Everything was straight forward, from letting me know my order was confirmed, on the way and delivered. Quick delivery also.

Competitive pricing, easy to deal with and reasonably quick service. Only improvement could be in comms after your purchase as the link provided in confirmation email did not work.

Grays customer service was absolutely fantastic, I had some issues from my end, they were patient and very helpful. Keeping me updated and following up for me.
Descriptions are pretty accurate also, which makes remote purchases feel safer.

Auction is easy to do, and extra pricing is clear!
Pickup was easy after payment was finalised!

Took my money then proceeded to inform me many times by email and text that I had not paid
Could not contact anyone for 3 days
Stressful indeed thinking my my $12,000 dollars was gone and my goods were not paid for
Ridiculous and stressful weekend
Thanks for nothing

I have been in hospital getting cancer treatment no one called me and let me know I had no access to my email

I would never recommend they are advertising gemstones with generic photos of pink diamonds and all other gemstones. A gemstone or diamond is not a generic asset each one id different and these do not represent what you actually send out.
Untrustworthy and never answer the phone

Great service. Happy with the purchase

Very good at responding to all my enquires and corresponding via email promptly. Staff are very helpful and respectful

What a palaver. All I wanted to do was buy some wine. An hour later after trying to follow the most ambiguous and circular instructions I finally got an account (which I don't want) and your ordering system to understand what I wanted. No I didn't want to bid for a Caterpillar D10 with a spare set of tracks if I order now. And no, don't want to login again to leave this for you to digest. Spare me

As I had never used your site before I thought I would purchase a low-risk item and see how the experience was. Upon winning the item and paying the invoice, I contacted the preferred freight agent to arrange for my item to be sent. One week later I am no closer to having my item delivered. Despite the chat agent being helpful and responsive, I have now requested a refund for the item.

TRAILER HAD MAJOR CRACK IN FRAME THAT WASN'T IN THE DESCRIPTION THEN I WAS TOLD I SHOULD HAVE INSPECTED IT. SO IF I WAS IN WA I HAD TO TRAVEL ALL THE WAY TO SYDNEY ONLY TO FIND A CRACK...WHY NOT JUST PUT IT IN THE DECRIPTION AND NOT POST IMAGES THAT ARE AT MISLEADING ANGLES. GRAYS UPTO OLD TRICKS

Great deal and easy pickup.