Globalflightcatchers Recensioni 

507
•
TrustScore 3.5 su 5

3,4

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Valutata 1 stelle su 5

The company promise tickets at a certain price, then they call you and tell you to wait a week, then there are still no tickets, then they call some more and write some more and tell you to wait a few... Leggi di più

Valutata 5 stelle su 5

Alex, was very helpful in booking our tickets. We had a multi city booking with certain commitments and he understood them and worked with us patiently to make that happen. Alex went above and beyond... Leggi di più

Valutata 4 stelle su 5

They are accomodating , kind to talk too and given you a good deal, the only thing I wasn’t impress is that informing the client that the ticket has been issued which is not, they make you feel that y... Leggi di più

Valutata 5 stelle su 5

The communication was prompt throughout. Just one amendment to payment after initial booking, but still alot better price than other sites. The documentation and flight info came through quickly and w... Leggi di più

Dettagli dell'azienda

  1. Agenzia viaggi

Informazioni fornite da varie fonti esterne

Global Flight Catchers is a trading brand of Al Hajj Travel & Tours Ltd. Global Flight Catchers is a travel agency and dedicated to creating and facilitating travel experiences that expand awareness and give each traveler a true experience and sense of the country and culture they are visiting. We guarantee that we always have plenty of great ideas for travel to different parts of the UK & all over worldwide destinations. We are committed to offering travel services of the highest quality, combining our energy and enthusiasm, with our years of experience. Our greatest satisfaction comes in serving large numbers of satisfied clients who have experienced the joys and inspiration of travel.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

507 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 18% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(507)

42 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Very good customer service

The customer service personnel was very helpful and professional in helping me secure a flight quite close to my travel date from London to Boston. The flight was also cheaper than what was available via most other platforms at the time. Of course, there will always be room for improvement say with regards to being proactive with update on bookings but overall my experience was very good.

26 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent Customer Service

Excellent Customer Service. I could not find my ticket for a flight I had booked a while ago and the online chat (Emma) was excellent and sorted it out in no time. Highly recommend Global Flight Catchers.

10 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Flightcatchers polani travels

Very professional very helpful had a great experience with them always book my tickets with them since last few years I m very happy with there services never had any problems recommend flight catchers to all .

9 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Very professional and helpful customer service

I booked a flight from Manchester to Grand Rapids MI and I found everyone that I spoke with to be very professional and helpful at answering all of my queries. Thank you to George for promptly emailing me my e-tickets. I was also very impressed by Martina for her follow-up call to ensure that I had my tickets and all was in order and to see if i had any further questions. She also mentioned to contact her should I need any further assistance. Very professional and helpful and I will definitely book through Global again and will recommend them. Thank you.

4 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

I had issues with my ticket and the…

I had issues with my ticket and the problem was with me however they took their time to help me. I could even call at night and they were always ready to offer assistance. Even when I was overseas, they could still be contacted. Guys, I will always buy my ticket from Global flight catchers

26 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Martina and Global saved my life.

Needed a flight leaving in 2 days to Detroit. Contacted Martina at Global in a panic. She told me to relax and she would sort it. Within 20 minutes she’d found the perfect flight at a great price. I received my confirmation e-ticket within the hour. I can’t thank Martina enough. Paul.

1 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Booked a business class flight to…

Booked a business class flight to Canada, E-Ticket received within a few hours, all okay then confirmed by logging in with flight booking ref' to the airline website and then booked the seat too. Dunno how they got the flight so cheap but so far so good.

30 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing service and great price

I cannot thank George and Martina enough for their help in finding me a great value ticket to New York.

I haven’t been an easy customer! I changed my mind at least 4 times and they dealt with this calmly and with huge professionalism. They even managed to secure a surprise upgrade for me which I am thrilled about!

Thank you both so much

30 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Avoid this company like the plague@

If I could rate them starless I would.
Despite having received and email confirming our flight booking and sending an invoice for the amount the flights were advertised and booked at: £1136.99 for 2 tickets, today I was sent an email claiming our flights had not been confirmed and that they had tried to call but couldn't reach us and that we needed to contact them as soon as possible and delaying so may result in additional costs.

When I called, they informed me that the price I booked the tickets at was incorrect and it should in fact be £1,500 per ticket!! I pointed out that I could only pay the price that was advertised and quoted and that I didn't pick the price out of the air myself. I pointed out that surely it must be illegal to offer tickets at a price that actually doesn't exist. As the conversation continued, I repeated that a few times, at which point the person I was talking to hung up on me.

I strongly advise against using this unscrupulous company.

29 luglio 2025
Non scritta su invito
Valutata 4 stelle su 5

Would use again

A few hiccups with the flights not being available and I had to pay £389 more for different flights, but the team worked hard to get me alternative flights to suit my needs and kept me updated.

26 luglio 2025
Non scritta su invito

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