Globalflightcatchers Recensioni 

507
•
TrustScore 3.5 su 5

3,4

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Valutata 1 stelle su 5

The company promise tickets at a certain price, then they call you and tell you to wait a week, then there are still no tickets, then they call some more and write some more and tell you to wait a few... Leggi di più

Valutata 5 stelle su 5

Alex, was very helpful in booking our tickets. We had a multi city booking with certain commitments and he understood them and worked with us patiently to make that happen. Alex went above and beyond... Leggi di più

Valutata 4 stelle su 5

They are accomodating , kind to talk too and given you a good deal, the only thing I wasn’t impress is that informing the client that the ticket has been issued which is not, they make you feel that y... Leggi di più

Valutata 5 stelle su 5

The communication was prompt throughout. Just one amendment to payment after initial booking, but still alot better price than other sites. The documentation and flight info came through quickly and w... Leggi di più

Dettagli dell'azienda

  1. Agenzia viaggi

Informazioni fornite da varie fonti esterne

Global Flight Catchers is a trading brand of Al Hajj Travel & Tours Ltd. Global Flight Catchers is a travel agency and dedicated to creating and facilitating travel experiences that expand awareness and give each traveler a true experience and sense of the country and culture they are visiting. We guarantee that we always have plenty of great ideas for travel to different parts of the UK & all over worldwide destinations. We are committed to offering travel services of the highest quality, combining our energy and enthusiasm, with our years of experience. Our greatest satisfaction comes in serving large numbers of satisfied clients who have experienced the joys and inspiration of travel.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

507 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 18% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(507)

42 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

They are accomodating

They are accomodating , kind to talk too and given you a good deal, the only thing I wasn’t impress is that informing the client that the ticket has been issued which is not, they make you feel that your’e lying or not checking the email properly. But after client asked to re send it, they received it instantly. Maybe it was miss communication by their teams. Apart from that they were ok and very helpful x Big shout out to Mike who is very professional dealing on it x

12 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Incredibly polite, helpful, and professional...

I’ve had another great experience with GlobalFlightCatchers. This is my third time booking U.S. tickets with them! George was incredibly polite, helpful, and professional. He went the extra mile to find us a fare that fit our family’s budget and a travel route that worked perfectly with our kids. I can’t recommend them enough and will definitely be using their services again.

27 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Wouldn’t use again

Booked flight and took them nearly 24 hours to contact me to say it was unavailable by which time the price had hiked. Would never use again

24 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

This is a scam

This is a scam! I just tried to book a flight, got a call back from someone with a very heavy accent, telling me that the ticket will not be issued until a month before the flight, a lot of restrictions, etc. When I started questioning that what was stated on their web site does not agree with what he is saying, the guy started laughing, told me to get lost, called me a looser, etc. Stay away, these scam artists

24 settembre 2025
Non scritta su invito
Logo di Globalflightcatchers

Risposta di Globalflightcatchers

Thank you for your time to write a review and we are really sorry for what caused trouble to you. we would like to solve this but the information you have provided is not enough to search your booking. could you please provide your booking id, amount you paid and customer's name so we can find and resolve this. and if you don't have relevant information which relates our company then please don't put it under our company name it effects our business and remove it the actual company you had been dealing with.
thanks

Valutata 5 stelle su 5

Quick + Efficient

I booked a last minute flight through GlobalFlightCatchers, very quick and efficient. I got a call from the customer service about the issue but it was quickly resolved and got my ticket within a few mins, George provided great customer service and I was very satisfied :) i will definitely book again! Thank you for everything!

23 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Total scam

Total scam: I booked my tickets yesterday and got confirmation email that tickets would be sent in 24hrs. After repeated email/phone call they mentioned we got 24 hrs time and today out of surprise they called to inform me that ticket is not available at the price and need to choose another airlines with higher price . stay away if you can.

23 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Amount not refunded even after multiple followups

I booked a flight online at their website and after 30 mins agent calls and say that flight is full and can't issue ticket. Then they suggest taking other flight after few days for which I agreed. Unfortunately, that flight get cancelled and after 10 days airline process refund and send money to globalflightcatchers. After multiple follow up they said we r yet to see the amount in statement and once it comes we will refund. They did this for almost 20 days to me. When I started bugging them and said I will put reviews then they said we will fix this today and asked for 24 hrs time. After 24 hrs they say their contract with merchant is expired and they cannot refund to original payment method and as per airline policy amount should go to original card and now they just ask me to dispute a transaction. This is first time I have ever had such a worst experience with any travel agency. I think their all reviews are fake and their service is very bad.

On 9th of September after continuous messaging to them, a person names Chris calls me and say that on 15th statement will generate and 16 we will refund you and I am from refund team. When I didn't receive refund, on 19th a person name Ethan chats with me and says Chris is not aware of contract expiry and he is not from refund team, and I am from refund team.

18 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Do not use this people they are scam…

Do not use this people they are scam they took all the information and they never send you a ticket flight and after you call then and they tell you you will not have ticket a lot of transaction come out of my account with all the info that I give to them and they did a lot of transaction in my bank account with flight under somebody else names that from different destinations this is really really scam be careful

4 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Very good experience

I was abit worried booking with them after reading the reviews but took the leap anyway and glad I did! Cheapest flights I could find to Bahrain without having a stopover, great customer service from Brian and martina. Thankyou

29 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Once again

Once again, great experience to do business with Global Flight Catcher. During recent Air Canada labor disruption, Brian and Martina were so helpful to find the alternate flight for us. Thank you.

19 agosto 2025
Non scritta su invito

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