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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I purchased a lovely composite front door from Global Doors. The website was clear and easy to navigate. Ordering the dimensions was very straightforward forward and staff were also on hand to a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought a new composite front door with glass side and top panels. It was easy to order online but we were also able to speak to someone by phone to answer a question we had regarding thresholds. The... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing Service, delivery time, Price and Above and the Quality. Highly recommend. I'm a DIY Dad and have very little experience in this field but the website was great and made it easy to d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ourselves and the neighbours can't stop looking at this beautiful door! Just loved the fact that this could be designed to our specific taste. The on line information made it easy to customise the d... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di porte
  2. Fornitore di porte
  3. Negozio di articoli per il rinnovamento della casa

Informazioni su Global Door

Scritti dall'azienda

Global Door have been trading since 2008 in the home improvement industry, and are proud to have secured over 100,000 homes in that time.

Traditional Door Collection
Contemporary Door Collection
Cottage Door Collection
Aluminium Windows
Aluminium Bifolds Doors
Aluminium French Doors
Aluminium Sliding Patio Doors
Glazed Roofs

Our management team have over 80 years collective experience in the fenestration industry, and over the years have expanded our portfolio to offer a complete home renovation solution. We believe our continued growth and success is down to our transparent business model.

We do not employ dated sales tactics such as home sales visits or ’special offers'. We prefer to build relationships with our customers, advise the best options and deliver the the service we promise.

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Arrived promptly and our door was…

Arrived promptly and our door was fitted as required with minimal disturbance.

14 ottobre 2025
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Risposta di Global Door

Good morning,

Thank you for taking the time to share your experience and for choosing Global Door.

Best Wishes

Katie

Valutata 5 stelle su 5

really helpful called me after looking…

really helpful called me after looking online door very good quality and staff excellent use them i cant recommend them enough.

20 ottobre 2025
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Risposta di Global Door

Hi Chris,

Thank you for taking the time to share you experience and for choosing Global Door.

We are pleased we could be of assistance to help you choose your dream door!

We truly appreciate your recommendation, if we can assist you with anything further, please do not hesitate to get in touch.

Best Wishes

Katie

Valutata 5 stelle su 5

Right from the get go

Right from the get go, this company did everything spot on. Ordering was easy, delivery was to my specified date and time, a seamless exercise in buying a product that shouts quality.

17 ottobre 2025
Non scritta su invito
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Risposta di Global Door

Hi Ivan,

Thank you for taking the time to share your experience and for choosing Global Door.

Best Wishes

Katie

Valutata 5 stelle su 5

On time and on budget

On time and on budget. Great door

16 ottobre 2025
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Risposta di Global Door

Hi Susan,

Thank you for taking the time to share your experience and for ordering with Global Door.

Best Wishes

Katie

Valutata 5 stelle su 5

Good product

Good product, response when I asked a question. Keep up the good work guys and girls.

13 ottobre 2025
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Risposta di Global Door

Hi David,

Thank you for taking the time to leave us a review and for choosing Global Door.

We truly appreciate your feedback. If we can assist you with anything in the future, please do not hesitate to get in touch.

Best Wishes

Katie

Valutata 5 stelle su 5

Great customer service

Great customer service. Was kept up to date with appointment dates and times, was able to select my own online. Very professional and polite workmen who came to assess and fit the door. All round great service and would definitely recommend

26 settembre 2025
Non scritta su invito
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Risposta di Global Door

Hi Rachel,

Thank you for taking the time to share your experience and for choosing Global Door.

We are delighted to hear you had a great experience from start to finish!

We truly appreciate your recommendation. If there is anything else we can assist with, please do get in touch.

Best Wishes

Katie

Valutata 4 stelle su 5

Door great delivery not so much

Easy to select and order online. Order was fulfilled in good time and door looks great! One star less for the ‘not so slick’ delivery arrangements. Poor timings and communication for delivery. I did call the 24 hours in advance but the delivery did not show for the arranged date / timeslot. I had to call to find out where it was and arrange again for the following day.

30 settembre 2025
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Risposta di Global Door

Hi Leanne,

Thank you for your feedback and for ordering with Global Door.

We are pleased to hear you are happy with your new door, which arrived within the timeframes you expected.

I appreciate your feedback on the delivery service. Due to your location, the delivery for this area has to go on a 3-day run service with the manufacturer, which we understand is quite a large timeframe to work with.

Therefore, we invite customers to contact us 24 hours in advance so that we can provide them with a more accurate and approximate timing.

Thanks again for your feedback and if we assist you with anything else in the future, please do get in touch.

Best Wishes

Katie

Valutata 5 stelle su 5

Customer service was outstanding

1 settembre 2025
Non scritta su invito
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Risposta di Global Door

Hi Craig,

Thank you so much for taking the time to leave us a review and for choosing Global Door.

We're thrilled we could exceed your expectations with our customer service!

Best wishes

Katie

Valutata 5 stelle su 5

Great service

25 settembre 2025
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Risposta di Global Door

Hi Stephen,

Thank you for taking the time to leave us a review on our service and for choosing Global Door.

Best Wishes

Katie

Valutata 5 stelle su 5

I’m window fitter and find this…

I’m window fitter and find this company is very good price and lead time date is spot on . No delay
I will come back again for order more.
Smarts brand is good quality.
i believe they quote is best you can get.

18 agosto 2025
Non scritta su invito
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Risposta di Global Door

Hi Chris,

Thank you so much for taking the time to leave us a review and for ordering with Global Door.

We are over the moon that we could deliver on quality, delivery and price, which is always the aim for our customers!

We look forward to continuing to work with you in the future.

Best Wishes

Katie

Valutata 3 stelle su 5

Door scratched

Good product however, door has a few scratches, Can you advise on the ral paint for the grey ??

16 settembre 2025
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Risposta di Global Door

Hi Brian,

Thank you for sharing your feedback and for choosing Global Door.

I am sorry to hear about the damage to your door. Unfortunately, I can't see that we have been notified of any damage, and as took place earlier this month, if we had been made aware, we would have been able to take action.

I have asked a member of our support team to reach out and send out some touch-up paint so you can repair the door.

Best Wishes

Katie

Valutata 5 stelle su 5

First class service

Easy to order with someone to give advise, door is first class and the fitting team were friendly, efficient and tidy. Would highly recommend.

3 settembre 2025
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Risposta di Global Door

Good morning,

Thank you so much for taking the time to leave us a review and for choosing Global Door.

We are over the moon you found our service first class from start to finish which is always the aim for all of our customers.

We truly appreciate your recommendation. If we can assist you with anything else, please do not hesitate to get in touch.

Best Wishes

Katie & The Global Door Team

Valutata 1 stelle su 5

Communication within this company needs an urgent overall!

The door I ordered was meant to be delivered on 28th August. It did not arrive on that date. I learned that unbeknown to me the driver had attempted to deliver it, but to my next door neighbour. This was despite me having confirmed my address and mobile number with Global Door.
I was informed that a new delivery date could not be arranged until one week later (4th Sep). This delay was most inconvenient for me. Prior to it I confirmed with Global that the driver would have my correct address and my mobile number which he would call prior to delivery or if there was any problem.
On the 3rd Sep I had a call from Global support that delivery to me would take place the next day as arranged and would likely be around 11.30am.
Guess what!
On the morning of the 4th Sep at around 10.30, I happened to glance out of my window to see a van pull up outside my neighbour's house. I went outside to intercept the driver and speak to him. He had come to deliver the door, but still had the address for my neighbour and had no knowledge of my mobile number. He also explained that he did not call in advance of deliveries, as I had been been lead to believe.
A total shambles! By chance only I got my door, which I have to say is of excellent quality.

4 settembre 2025
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Risposta di Global Door

Good afternoon,

First of all, please accept my sincere apologies for the issues you have encountered with your order, and to hear you have been dissatisfied with the service you have recieved.

Please be assured this is not the normal level of service with from our deliveries with this manufacturer. Our customer service manager has recently to explain how the delivery went wrong. directly however
I have further shared her feedback below.

Initially, when your order was placed, there was a typo which put your address as number 14, We corrected this with the manufacturer and on our system but the new delivery system introduced this year did not update through to the delivery department so your delivery was attempted to the incorrect address. This has only been identified after your initial failed delivery. We will continue to work with the manufacturer to streamline these issues as the last thing we want is dissatisfied customers. It does not benefit you nor us.

In addition to this, a call prior to the driver arriving is not always guaranteed now on the new delivery process. Some drivers do call (mainly drivers that have worked in dispatch for some time) but some do not, (Not all drivers have hands-free), the inconsistency is something we are speaking to the manufacturer about in the hope of providing a much better service.

Again, we apologise for this situation, but ultimately we are pleased you are happy with your product and we appreciate your patience whilst looking in to resolving potential delivery issues.


If we can assist you with anything further, please do get in touch.

Kind Regards

Global Door Team

Valutata 5 stelle su 5

Excellent Company & Service

The whole process of being able to chose online and even discuss over the phone worked like a dream. The quality of the door is tremendous and the fitting service all went smoothly. The company, Martindales that are used were prompt and professional. Cleaned and removed all rubbish and the old door and frame. No hesitancy in recommending Global Door and their fitters

29 agosto 2025
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Risposta di Global Door

Hi Dave,

Wow, thank you for taking the time to share your experience and for choosing Global Door!

We are absolutely delighted to hear you found our service from start to finish excellent and to hear you are happy with your new door.

We truly appreciate your recommendation. If there is anything else we can assist with in the future, please do not hesitate to get in touch.

Best Wishes

Katie & The Global Door Team

Valutata 5 stelle su 5

Really please with fitting of door

Really please with fitting of door. Good service no issues with door. Would use Global doors again

26 agosto 2025
Logo di Global Door

Risposta di Global Door

Hi Irene,

Thank you so much for taking the time to share your experience and for choosing Global Door.

We're thrilled to hear you are pleased with the fitting of your new door and the service you have receieved.

If we can support you at all with anything in the future, please do not hesitate to get in touch.

Kind Regards

Katie & The Global Door Team

Valutata 5 stelle su 5

Have used this company multiple times…

Have used this company multiple times top quality service and product.

19 agosto 2025
Logo di Global Door

Risposta di Global Door

Good afternoon,

Thank you for taking the time to share your experience and for choosing Global Door.

Best Wishes

The Global Door Team

Valutata 5 stelle su 5

Simple to design and order

Simple to design and order, helpful staff. Quality product delivered on time and well packaged. Up to now very impressed

11 agosto 2025
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Risposta di Global Door

Hi Clive,

Thank you for taking the time to share your experience and for choosing Global Door.

Best Wishes

The Global Door Team

Valutata 5 stelle su 5

Excellent service and product highly…

Excellent service and product highly recommended 5 stars ⭐️

23 luglio 2025
Logo di Global Door

Risposta di Global Door

Good afternoon, Paul,

Thank you for taking the time to share your experience and for choosing Global Door.

We are delighted to hear you found our service and product 5-star, and we truly appreciate your recommendation.

If we can assist you with anything else moving forward, please do get in touch.

Kind Regards

The Global Door Team

Valutata 4 stelle su 5

easy and clear ordering a measurement…

easy and clear ordering a measurement service ----good delivery and delivery updates ---excellent product when arrived apart from small blemish on front of door which is negligible--

15 luglio 2025
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Risposta di Global Door

Good afternoon,

Thank you for taking the time to share your experience and for choosing Global Door.

We are thrilled to hear you found the ordering process easy and clear and as well as our delivery service.

I'm sorry to hear your door arrived with a blemish. If you wouldn't mind sending us some images to support@globaldoor.co.uk, we can take a look at this for you.

Thanks Again

Katie & The Global Door Team

Valutata 5 stelle su 5

Lovely door at a great price

Lovely door at a great price. The only thing I would say is the door is green but the very bottoms clip ons are white and look abit odd. Overall very happy with the product

4 luglio 2025
Logo di Global Door

Risposta di Global Door

Hi Leiah,

Thank you for taking the time to leave us a review and share your experience of ordering with us.

We are thrilled to hear you love your new door and you were satisfied with the price, although we would like to take a look at the clips which you don't feel look right, just to make sure everything is correct.

If you could please send some photos over to support@globaldoor.co.uk, we'd happily take a look at this for you.

Kind Regards

Katie & The Global Door Team

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