Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I purchased a lovely composite front door from Global Doors. The website was clear and easy to navigate. Ordering the dimensions was very straightforward forward and staff were also on hand to a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought a new composite front door with glass side and top panels. It was easy to order online but we were also able to speak to someone by phone to answer a question we had regarding thresholds. The... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing Service, delivery time, Price and Above and the Quality. Highly recommend. I'm a DIY Dad and have very little experience in this field but the website was great and made it easy to d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ourselves and the neighbours can't stop looking at this beautiful door! Just loved the fact that this could be designed to our specific taste. The on line information made it easy to customise the d... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di porte
  2. Fornitore di porte
  3. Negozio di articoli per il rinnovamento della casa

Informazioni su Global Door

Scritti dall'azienda

Global Door have been trading since 2008 in the home improvement industry, and are proud to have secured over 100,000 homes in that time.

Traditional Door Collection
Contemporary Door Collection
Cottage Door Collection
Aluminium Windows
Aluminium Bifolds Doors
Aluminium French Doors
Aluminium Sliding Patio Doors
Glazed Roofs

Our management team have over 80 years collective experience in the fenestration industry, and over the years have expanded our portfolio to offer a complete home renovation solution. We believe our continued growth and success is down to our transparent business model.

We do not employ dated sales tactics such as home sales visits or ’special offers'. We prefer to build relationships with our customers, advise the best options and deliver the the service we promise.

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Door was as described and exactly as…

Door was as described and exactly as ordered. Quick delivery.

4 luglio 2025
Logo di Global Door

Risposta di Global Door

Hi Zachary,

Thank you for taking the time to share your experience and for choosing Global Door.

We are delighted to hear the door has met your expectations, and our delivery timeframes stood out for you.

If we can assist you with anything else, please do not hesitate to get in touch.

Kind Regards

Katie & The Global Door Team

Valutata 3 stelle su 5

Excellent communication and customer, initially!

Excellent communication and customer service. Great price for a quality front door.

Update 01/07/25

I take 5 star review back as I have already experienced an issue with the door.? The weather strip has fallen off the doors within 3 weeks, customer service have told me this is wear and tear ! After only 3 weeks!'. They refused to send an engineer insisting I should refit the strip myself. Not a good start!!

20 giugno 2025
Logo di Global Door

Risposta di Global Door

Hi Tahir,

Thank you for taking the time to share your experience and for choosing Global Door.

We are delighted to hear you found our service excellent from start to finish, which is truly our aim for all customers.

If there is anything we can assist you with in the future, please do not hesitate to reach out.

Kind Regards

Katie

Updated Response

Hi Tahir,

I'm sorry to hear you are not satisfied with the service you received when reporting your drip had fallen off.

I have seen this happen if the drip bar has been stood on or caught on something entering the home, such as a pushchair, sofa etc, which can lead to the drip bar coming out of place / detached.

Drip bars are not covered under the terms of your guarantee as they can be knocked, which is why we would not send out installers to refit this for you.

The bar should simply slide back into place and remain in place, provided it is not knocked. If you still have difficulties, please do send over some images or a video, and we will happily take a look at this for you.

Thanks

Katie


Valutata 5 stelle su 5

Good looking door but nationwide delivery was misleading

Door looks, feels good and sturdy and well made. Really good customer service, Jacob was very helpful. Only unfortunate bit I would have to say is the delivery. They say it's nationwide but didn't deliver to my area in Scotland, I had to sort a second courier from Dundee to deliver the door, funny but is they actually drove past my area to get to Dundee to drop the door off. I don't think it's fair to give it a star less as it's the actual door that you should be reviewing. Will definitely be referring to others.

5 giugno 2025
Logo di Global Door

Risposta di Global Door

Hi Craig,

Thank you for taking the time to share your experience and for choosing Global Door.

We are thrilled to hear you are happy with your new door! Please accept my apologies, we are currently unable to deliver to your area. I will pass your feedback as we try to be transparent and honest about our delivery restrictions.

We truly appreciate your review, and if there is anything else we can do to assist you, please do not hesitate to get in touch.

Kind Regards

Katie

Valutata 5 stelle su 5

Very good product and aservice

Good product, well packaged, good communication, well priced. All in all, very pleased and would happily recommend.

26 maggio 2025
Logo di Global Door

Risposta di Global Door

Hi Neil,

Thank you for taking the time to share your experience and for choosing Global Door.

We are delighted to hear you are happy with your new door and the service you received.

We appreciate your recommendation. If there is anything we can do to assist you in the future, please do not hesitate to reach out.

Kind Regards

Katie

Valutata 5 stelle su 5

Excellent firm

Excellent firm - made 100% sure we had the correct measurements. Talked to a real person . Would definitely use Global doors again

7 maggio 2025
Non scritta su invito
Logo di Global Door

Risposta di Global Door

Hi Anne,

Thank you for taking the time to share your experience and for choosing GlobaL Door.

We appreciate your recommendation. If there is anything else we can do to assist you in the future, please do not hesitate to get in touch.

Kind Regards

Katie

Valutata 5 stelle su 5

Fast and efficient

Fast and efficient
Lovely door
Great price
Very good communication
Happy about all

23 maggio 2025
Logo di Global Door

Risposta di Global Door

Good morning,

Thank you for taking the time to share your experience and for choosing Global Door.

Best Wishes

Katie

Valutata 5 stelle su 5

Door

Great door great price

20 maggio 2025
Logo di Global Door

Risposta di Global Door

Good morning,

Thank you for taking the time to share your experience and for choosing Global Door.

Best Wishes

Katie

Valutata 5 stelle su 5

I fully recommend Global Door for their…

I fully recommend Global Door for their 1st class service, and my experience of the supply and install of my back door at my property. Thankyou.

12 maggio 2025
Logo di Global Door

Risposta di Global Door

Hi Peter,

Thank you for taking the time to share your experience and for choosing Global Door.

We are delighted to hear you are happy with the service received from start to finish!

Best Wishes

Katie

Valutata 5 stelle su 5

Excellent

Due to the excellent price, almost half of other main door manufacturers I was a little bit dubious.
However the door arrived in a a excellent timescale compared to others estimated delivery times , great delivery guys, and the door is exactly what I ordered.
Would without doubt recommend and will use Global Doors in the future. Great value for money.

16 maggio 2025
Logo di Global Door

Risposta di Global Door

Hi Bethan,

Thank you ever so much for your lovely feedback and for ordering with Global Door.

It's always amazing to hear when we have exceeded a customer's expectations, and it's great to hear you are happy with your new door.

We truly appreciate your recommendation. If we can assist you with anything in the future, please do not hesitate to get in touch.

Best Wishes

Katie

Valutata 5 stelle su 5

The customer service was really good as…

The customer service was really good as they were very easy to get in touch with and were always willing to help as quickly as possible.

15 maggio 2025
Logo di Global Door

Risposta di Global Door

Good morning,

Thank you for taking the time to share your experience with the service you have received and for ordering with Global Door.

It's great to hear our service has shone through, as serving our customers is always at the forefront of what we do!

Best Wishes

Katie

Valutata 5 stelle su 5

Fantastic company

Fantastic company . They have a great customer service who are clear about each step to buy the perfect door for your personal style. They help and advise and let you know exact times and dates of their installation. They are amazing and I am so happy with my door .it is stunning and I am a very Happy customer

30 aprile 2025
Logo di Global Door

Risposta di Global Door

Hi Dorret,

Thank you for taking the time to share your experience and for choosing Global Door.

We are over the moon to have received your feedback on our customer service, which is always at the forefront of everything we do.

I am also delighted to hear you are happy with your new door. If there is anything else we can assist you with in the future, please do not hesitate to let us know.

Best Wishes

Katie & The Global Door Team

Valutata 1 stelle su 5

Don’t order, bad install and no customer service

The door has lasted 5 months, it’s so out of line we can’t even lock it. Customer Support doesn’t exist, we can only leave voice message and they don’t ever call back.

27 novembre 2024
Logo di Global Door

Risposta di Global Door

Good morning, Wayne,

I'm sorry to hear you are having issues with your door and you are dissatisfied with the service levels you have received.

Please be assured that delivering great customer service is at the forefront of our company, so we will be looking into why you have not received a callback.

In the meantime, I have requested a member of our support team to give you a call as soon as possible to discuss the issues in more detail.

Kind Regards

Katie

Valutata 5 stelle su 5

Composite doors

Really good service and competitive prices
Excellent product

24 aprile 2025
Non scritta su invito
Logo di Global Door

Risposta di Global Door

Hi John,

Thank you for taking the time to share your experience and for choosing Global Door.

Kind Regards

Katie

Valutata 5 stelle su 5

First class product

Delighted with the new frontvdoor and all installed professionally

10 aprile 2025
Logo di Global Door

Risposta di Global Door

Hi Iain,

Thank you for taking the time to share your experience and for choosing Global Door.

Kind Regards

Katie & The Global Door Team

Valutata 3 stelle su 5

Great product but beware

Great product, feels and looks good however slightly disappointed as ordered 880mm wide door and frame to fit 890mm opening - opening size less 10mm for fitting, frame came in at 872, although does not sound like a massive difference it’s surprising what a difference it makes meaning extra packing required when fitting and trims required rather than a simple silicone joint to finish otherwise it would have been 5 star.

7 aprile 2025
Logo di Global Door

Risposta di Global Door

Good morning,

Thank you for sharing your experience, I am sorry to hear your door has not arrived at the size excepted.

From your review there does sound as though there may be a sizing issue and we would require more information as this has not been reported to our support team previously.

We advise our customers to deduct 10mm from the brick to brick widith to allow for a tolerance with the opening but no further deductions should be made by the manufacturer so we are unsure why a further 8mm has been deducted.

I have asked a member of our support team to contact you today to gather some more details so we can decide the best steps from there.

Kind Regards

Katie

Valutata 5 stelle su 5

The door was delivered in a timely…

The door was delivered in a timely fashion, our installers done a great job and the door looks fabulous. Highly recommend for value and quality

2 aprile 2025
Non scritta su invito
Logo di Global Door

Risposta di Global Door

Hi Gary,

Thank you for taking the time to share your experience and for choosing Global Door.

We are delighted with your recommendation and are pleased to hear you are satisfied with your new door.

Best Wishes

Katie & The Global Door Team

Valutata 5 stelle su 5

Good quality door

Good quality door. It came as described and well packed. Support offered as well. Recommend.

18 febbraio 2025
Non scritta su invito
Logo di Global Door

Risposta di Global Door

Hi Marek,

Thank you for taking the time to share your experience and for choosing Global Door.

Kind Regards

Katie

Valutata 4 stelle su 5

Would have been 5/5 if not for the…

Would have been 5/5 if not for the delivery misinformation.
Doors have been installed and look fantastic.
Durability - time will tell.
Have already recommended to several friends.

25 marzo 2025
Logo di Global Door

Risposta di Global Door

Hi Chris,

Thank you for taking the time to share your experience and for ordering with Global Door.

We are thrilled to hear you are satisfied with your new door, and we truly appreciate your recommendation!

Please accept our apologies for the confusion with your delivery.

Kind Regards

Katie

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più