Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Wonderful service going above and beyond to get me the product I wanted and quickly. Really friendly communication and the product is great quality and looks great too. Thank you

Valutata 5 stelle su 5

The Bag is solid/strong/durable A swaggy design Has every compartment you need & more also comes with a portable changing mat, bottle cooling compartments. I love most the drawstring design... Leggi di più

Valutata 5 stelle su 5

I recently got the gigil luxe changing bagpack and its been amazing, it got alot of space and different sections for holding baby items, just bought it again to gift someone and so pleased. The ser... Leggi di più

Valutata 1 stelle su 5

Zip on bag broken after just 6 months of using and side pocket stitching started coming apart and then come off. Would not recommend at all, customer service was crap as bag purchased 9 months before... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di borse

Scritti dall'azienda

We are an award-winning Manchester-based, family-run company with a genuine passion for organic and sustainable products without compromising on style or quality.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

125 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(125)

15 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The Bag is solid/strong/durable

The Bag is solid/strong/durable

A swaggy design
Has every compartment you need & more also comes with a portable changing mat, bottle cooling compartments.

I love most the drawstring design is unique & makes me feel like I am carrying a genuinely quality backpack

G B.

3 dicembre 2022
Valutata 1 stelle su 5

It hasn't arrived yet

5 dicembre 2022
Logo di Gigil

Risposta di Gigil

Hi Ruth,

I am so sorry for the delay with your order, unfortunately the Royal Mail strikes caused delays beyond our control.

I can see that you received your order, I hope you love your Luxe backpack!

Kind regards,
Gigil

Valutata 5 stelle su 5

Exceptional service

I recently got the gigil luxe changing bagpack and its been amazing, it got alot of space and different sections for holding baby items, just bought it again to gift someone and so pleased.
The service has been exceptionally amazing, the team at gigil have been so helpful, efficient. Will definitely be purchasing again as a gift. Thank you for the prompt replies and service provided

29 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Gigil bags are of amazing quality

Gigil bags are of amazing quality! The perfect nappy bag with top notch leather and inner pockets and design are so beautiful. My zipper malfunctioned and Gigil were so amazing after sending them photos they sent a new bag out straight away. So happy with their service.

10 novembre 2022
Valutata 5 stelle su 5

Amazing Service

Amazing Service! Bought my bag in June and had a problem with stitching coming undone! Bag replaced immediately! A☆ Service would 100% recommend amazing bag and fantastic quality!

24 ottobre 2022
Valutata 5 stelle su 5

Problem Resolved Immediately

Customer Services were extremely responsive to my problem and it was resolved immediately and with them contacting me further, to ensure that I was happy with everything they had done.
I certainly was and would not hesitate to recommend this company, their staff and their products to anyone.

1 novembre 2022
Valutata 3 stelle su 5

Looks great and perfect size, bad sewing

I love the design on the bag. It looks nice, fits everything I need in. However, I ordered in July and immediately the insulated lining in the internal pockets was unstitched. Then by September the strap had broke. Customer service was excellent and they sent me a new bag, straight away, however again, all the lining inside the bag has come unstitched from the bag itself on the second bag too, which I have had just over a month. It’s very annoying.

29 ottobre 2022
Valutata 5 stelle su 5

Amazing product

Amazing product. Vegan leather so soft. Aesthetically looks fab. Lots of features including changing mat, insulated bottle pockets, key chain, pram hooks and a lot more!

1 novembre 2022
Valutata 5 stelle su 5

Amazing quality product

Amazing quality product, really surprised at the quality for the price! Lovely colour and feel I got the bounty changing bag in pitch black. Can’t wait to use it so stylish will last a long time. Thankyou

14 novembre 2022
Valutata 1 stelle su 5

Poor durability

The bag I brought lasted a few weeks of part time use before the lining came away from the zip at the top of the bag. Customer service stated this is general wear and tear so very disappointed in the quality and durability of the bag. The layout, space and look we’re good before this happened.

8 settembre 2022
Valutata 2 stelle su 5

Broken Bag

We bought a brown bag to use for my sons nappies, bottles etc when we go out. The handle snapped after just a few weeks. Because the straps were still ok we didn’t bother to send it back

1 settembre 2022
Valutata 5 stelle su 5

Fantastic bag fits so much…

Fantastic bag fits so much and really great quality, my only complaint would be if ordering from Ireland you are charged stamp duty, I had reached out to ask if this would happen before ordering and never got a response.

22 agosto 2022

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