Wonderful service going above and beyond to get me the product I wanted and quickly. Really friendly communication and the product is great quality and looks great too. Thank you
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The Bag is solid/strong/durable A swaggy design Has every compartment you need & more also comes with a portable changing mat, bottle cooling compartments. I love most the drawstring design... Leggi di più
I recently got the gigil luxe changing bagpack and its been amazing, it got alot of space and different sections for holding baby items, just bought it again to gift someone and so pleased. The ser... Leggi di più
Zip on bag broken after just 6 months of using and side pocket stitching started coming apart and then come off. Would not recommend at all, customer service was crap as bag purchased 9 months before... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are an award-winning Manchester-based, family-run company with a genuine passion for organic and sustainable products without compromising on style or quality.
Informazioni di contatto
Regno Unito
- +441617035605
- support@gigil.com
- gigil.com
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great customer service
My bag was faulty and I sent a message to the company and they were really kind to change the bag for us free of charge. Great service

Risposta di Gigil
Beautiful yet practical and excellent customer service!!!
I bought the luxe bag and I love it.
There was a slight issue with it but this was resolved within a few days and I’m now loving my replacement.
A beautiful bag which I’m planning on using as a rucksack when no longer needed as a changing bag.
I have also bought the pram organiser which I love too.

Risposta di Gigil

Risposta di Gigil
Great quality product
Great quality product. Good size bag that can fit plenty of supplies and good range of pocket sizes. Definitely recommend. Fast delivery too.

Risposta di Gigil
Poor customer service!!
Bought the bounty bag and after less than two months of use the popper has broken off the handle.
After contacting customer services I was told I wasn’t eligible for a replacement even though this is clearly faulty. I was offered 20% discount, what a joke.

Risposta di Gigil
Excellent customer service
I bought a changing bag that I absolutely love over a year ago, but unfortunately it had started to tear. I emailed them and they sorted out a replacement for me so quickly with no hassle at all, even though my bag was out of warranty. Customer service was excellent!
Thank you Gigil 😊

Risposta di Gigil
Experience was excellent
Experience was excellent . They originally sent me the wrong bag contacted them and they got back to me quickly and arranged for me to send it back and swapped it over for the one I had originally ordered . Over all great experience

Risposta di Gigil
I haven’t received yet the package and…
I haven’t received yet the package and I don’t have any info about the delivery

Risposta di Gigil
Very pleased with the speed of delivery…
Very pleased with the speed of delivery and quality of the product
Luxe changing bag
Great quality bag, really good size and plenty of space to fit all my toddler essentials. Ebba pram organiser really lovely and useful for short trips too!
Great product
Great product! I Love it! So elegant and modern!it will last several years from baby to toddler :)
More than satisfied
Customer service has excellent and answered my question very quickly! Item delivered on time and of excellent quality. Nicely packaged. I very love the look and all the space! I would definitly recommande this compagny to all my friends!
Baby gift
Ordered the changing bag as a gift, it arrived quickly and was packaged well. I was able to send a message which made it nice and personal. Very good service.
Amazing handling of our problem
Amazing handling of our problem - nothing was too much trouble
Iove it!
I love my bag! So much better than the one that came with my pram! More pockets, space and better quality. Would deffintly recommend!
Wish I’d found it sooner!
Quick delivery, excellent quality bag. It’s big and spacious with so many pockets!! Came with pram straps and a change mat too, worth every penny. Wish I’d found this company sooner!
I love my bag
I love my bag, it holds so much more than the satchel style bag that came with my pram and things are easier to find too. It’s so comfy and stylish and easier to use when we’re out for a walk. I’m thinking about getting the pram organiser too for quick trips to the shops. The leather is so soft and such a good quality, not too shiny and not too matte. So pleased I ordered and I got it with 30 percent off.
Great quality product and fast delivery
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







