Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I'm a fan of Ghost lifestyle products & I recently had an issue & hit up customer service & they took care of my issue quickly & were very responsive & attentive to my needs. Shout-out to Carlos at Cu... Leggi di più

Valutata 5 stelle su 5

I was sad when I wrote to Ghost Support because I thought one of my favorite products was gone. That didnt last long though - Tony replied not only with the good news that it was still available, bu... Leggi di più

Valutata 5 stelle su 5

Carlos was very helpful and patient with me during my situation. The 7-up link wasn’t working, at first we thought it was WiFi that was blocking me from the site & even using mobile date, I still wasn... Leggi di più

Valutata 5 stelle su 5

Outstanding customer service, extremely quick replies, questions answered, I had an issue which was at no fault of ghosts, but they handled it and resolved it extremely professionally! Excited to try... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di vitamine e integratori

Informazioni fornite da varie fonti esterne

GHOST® at its simplest form is the world's first lifestyle sports nutrition brand. the name GHOST® and mantra "be seen" come from that feeling of being behind the scenes and wanting to be heard, wanting to make an impact; we're all ghosts. This is our ...


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1868 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 78% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Perfection

There are a couple moments in life that are just perfect.
There are moments the gods could not improve.
Beers on the beach at sunset.
The gym at 2pm with the boys, everyone hitting prs.
Warm bed in -15 degree weather
Sydney Sweeney.
These things are complete.
They ask nothing more.
But now I know ghost customer support belongs among them. They gave me a discount after the first order issue, and after I had another minor problem they responded almost immediately, after the warehouse team had resolved it.

21 gennaio 2026
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Risposta di GHOST

Thanks for this EPIC review!

Valutata 5 stelle su 5

I made a login mistake and entered in…

I made a login mistake and entered in some points wrong -- a minor issue but bothersome personally (IYKYK).

I contacted support via email, explained the mistake, and they adjusted the points.

Quick response, exactly what was needed. A+ service.

22 gennaio 2026
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Risposta di GHOST

So happy to hear that we were able to take care of this for you! Thank you for your support!

Valutata 5 stelle su 5

Great organization with excellent…

Great organization with excellent products and customer service. After trying dozens of different brands (I previously worked for GNC), I've subscribed to monthly deliveries for multiple Ghost products. From pre-workout to protein, Ghost delivers excellent flavors, trusted ingredients, and near perfect mixability. Plus, their customer service team is always super responsive and helpful anytime I've needed it. Today I had an issue with one of my subscriptions so I emailed them and not only did they respond within an hour, my concern was handled and they even made a couple of extra recommendations in the response, which was super helpful.

20 gennaio 2026
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Thank you for your review! We are PUMPED to hear about your experience Jereme!

Valutata 5 stelle su 5

I wish I could give a 10

I accidentally placed an order on an incorrect card on a Sunday. I emailed them explaining my mistake and if they could help me. They almost instantly got back to me and were able to help me out! Amazing customer service, amazing products, and just one of the best companies around right now.

20 gennaio 2026
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Risposta di GHOST

We've got your back Legend! Thanks for being a part of the GHOST® Fam!

Valutata 5 stelle su 5

Really helpful

Really helpful! Customer service helped me right away (after an initial automated AI response) and were very understanding, kind and efficient when my package got stolen.

16 gennaio 2026
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Risposta di GHOST

We are happy to hear that our team took care of the issue! Thanks for your review, Monet!

Valutata 5 stelle su 5

Great Customer Service & Products

I was trying to update my information for my account, but the web page was giving me issues. I reached out to customer service, and they quickly helped me resolve the issue. Also, Ghost's whey is so tasty - honestly the best protein powder I've purchased!

16 gennaio 2026
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Risposta di GHOST

We’re happy to hear that you had a good experience with our team and you're loving GHOST® WHEY!

Valutata 5 stelle su 5

Super amazing products and customer…

Super amazing products and customer service. Always well packaged and delievered timely. Has been my go to in the fitness journey with lots of variety of flavors and everyday essentials.

15 gennaio 2026
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Risposta di GHOST

We appreciate your review, Angie! We are STOKED to be a part of your journey! Welcome to the GHOST® Fam!

Valutata 5 stelle su 5

Damaged Shipment

Was waiting for a shipment from UPS and was informed they had damaged the contents and thrown everything away. Ghost told me not to worry, all new products would be shipped out asap, which they did! I appreciate the quick response and the support Ghost provided. Another great thing Ghost does is have all duty charges paid up front, so makes the shipments arrive on time and not having to worry about paying them at another time during the shipping process which could delay the shipment. Thanks Ghost for the great service!

14 gennaio 2026
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Risposta di GHOST

Thank you for sharing your experience with our Customer Support team! We are so happy to hear you got your GHOST®! We've got your back!

Valutata 5 stelle su 5

Super Responsive and Generous Support!

I shot a quick note with a message to help illustrate the condition some of our shipments arrive in and was promptly issued a shipping charge refund.

When I say "promptly," I mean something in the order of MINUTES. I wasn't even thinking about a refund, just trying to help show off the absolute carnage that results from UPS' shipment process by the time the boxes get here, so this was a wonderfully pleasant surprise!

13 gennaio 2026
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Risposta di GHOST

Always looking out for our GHOST® fam, and we're eager to help! We love hearing about your experience! Stay Legendary!

Valutata 5 stelle su 5

GHOST FAN BOY

I have been using ghost for years, mainly pre work out and Creatine are my go too right now. Just got the ghost protein bars and love that they are sticks. Most protein bars are big and bulky single bars that take forever to chew, these ghost protein bars are amazing and great taste. I love the apparel super comfortable, and honestly ages really well. I have old shirts that still look really great and always getting fresh merch. Love the stainless tumblers! Always cold water!! And don't even get me started on the cans, there is hardly any flavors I don't like. It feels amazing to have a brand I trust and love now !!! So thank you GHOST!!!!

14 gennaio 2026
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Risposta di GHOST

Thank you so much for this EPIC review! We're pumped to hear that you're loving the GHOST® PROTEIN BARS! We appreciate your support!

Valutata 5 stelle su 5

There was an issue with my package…

There was an issue with my package being delivered. Not sure what happened but at the time it said it was delivered, I was home and nothing was there. Ghost support put a claim in with the delivery service and re-ordered my protein powder at no charge for me. W Ghost

13 gennaio 2026
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Risposta di GHOST

Hyped to hear everything was resolved and you got your GHOST®! We really appreciate your support, Jason!

Valutata 1 stelle su 5

Poor customer service

The customer service is difficult to deal with when you have product concerns.

12 gennaio 2026
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Risposta di GHOST

Hey Matt! Thanks for your review, and we're sorry to hear about your experience with our product. Our product specialist, Tony, has reached out to address your concerns.

Valutata 5 stelle su 5

Contacted support

Contacted support, they got back to me extremely quick! They were very helpful and I will definitely be subscribing. I've been taking ghost watermelon warhead pre workout and have loved it.

8 gennaio 2026
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Risposta di GHOST

We really appreciate your review, Tom! Thanks for being a part of the GHOST® Fam!

Valutata 5 stelle su 5

Carol turned by bad experience into a…

Carol turned by bad experience into a good one by helping me get a flavor that I would actually enjoy. I now have appreciation for the product, and after a busy tough day at work GHOST has earned my business in a way others may not be able to compete against.

8 gennaio 2026
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Risposta di GHOST

Thank you for this dope review, Carter! We're happy to hear that Carol was able to help!

Valutata 5 stelle su 5

Great customer service

My order was incomplete when it arrived, but Carol sorted this out for me and made sure I received the missing product anyways. Really recommend ordering here and their customer service is great!

7 gennaio 2026
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Risposta di GHOST

Thanks for sharing your experience with Carol! We've got your back!

Valutata 5 stelle su 5

Problem Solver

I contacted customer support and Ian assisted me. The email exchange was pleasant and professional. Ian looked into the issue I had and took care of it for me! Super quick and super helpful! This is how customer support should be! Thanks Ian and thanks Ghost!

6 gennaio 2026
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Risposta di GHOST

We’re happy to hear that you had a good experience with Ian - he’s a rockstar! Thanks for your support!

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