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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I'm a fan of Ghost lifestyle products & I recently had an issue & hit up customer service & they took care of my issue quickly & were very responsive & attentive to my needs. Shout-out to Carlos at Cu... Leggi di più

Valutata 5 stelle su 5

I was sad when I wrote to Ghost Support because I thought one of my favorite products was gone. That didnt last long though - Tony replied not only with the good news that it was still available, bu... Leggi di più

Valutata 5 stelle su 5

Carlos was very helpful and patient with me during my situation. The 7-up link wasn’t working, at first we thought it was WiFi that was blocking me from the site & even using mobile date, I still wasn... Leggi di più

Valutata 5 stelle su 5

Outstanding customer service, extremely quick replies, questions answered, I had an issue which was at no fault of ghosts, but they handled it and resolved it extremely professionally! Excited to try... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di vitamine e integratori

Informazioni fornite da varie fonti esterne

GHOST® at its simplest form is the world's first lifestyle sports nutrition brand. the name GHOST® and mantra "be seen" come from that feeling of being behind the scenes and wanting to be heard, wanting to make an impact; we're all ghosts. This is our ...


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1868 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 78% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Love the whey protein and great customer service!

I have been using the Ghost Whey Protein supplement for over a year. It is a great (and delicious) post-workout drink that also works as mid-morning filler. Customer service is amazing! Due to a delivery error of the postal service my package never showed up, and Ghost quickly sent me a replacement.

5 febbraio 2026
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Risposta di GHOST

We’re happy to hear that you’re loving your GHOST® WHEY! Thank you for this amazing review, Jen!

Valutata 5 stelle su 5

Great products and great costumer support

We had delivery issue with UPS and the Ghost customer support was very helpful. They immediately submitted a claim for the lost package and even issued us a new order while the claim was still being processed. Great products and great costumer support!

5 febbraio 2026
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Risposta di GHOST

We’re happy to hear that our team was able to assist! Thank you for your support, Jason!

Valutata 5 stelle su 5

My package got sent to my old address…

My package got sent to my old address and ghost support helped me with it. They now have my whole package being resent to my current address. Extremely helpful best support team I’ve gone through!!

5 febbraio 2026
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Risposta di GHOST

Thanks so much for your review!

Valutata 5 stelle su 5

Amazing company that takes care of customers!

Amazing company, Awesome products and the customer support team are professional and prompt. I haven’t had many issues or challenges with their products, but when I did run into something, they were right there and fixed things immediately.

5 febbraio 2026
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Risposta di GHOST

We are PUMPED to hear about your experience, Zac! We've got your back!

Valutata 5 stelle su 5

Support is excellent

Support is excellent! I had some issues with a sample during shipping and they were prompt and very accommodating.

4 febbraio 2026
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Risposta di GHOST

We love to hear this was taken care of! Thank you, Matt!

Valutata 5 stelle su 5

I’ve been using ghost products for…

I’ve been using ghost products for years and I’ve purchased several shakers, hoodies and hats throughout the years. Having a broken shaker sucked but the customer service team immediately fixed the issue for me and sent me a whole new shaker!

2 gennaio 2026
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Risposta di GHOST

We’re happy to hear that you had a good experience with our team! Thank you for being a part of the fam!

Valutata 5 stelle su 5

I had placed an order for a birthday…

I had placed an order for a birthday gift but my package was missing a few of the items that I ordered - Carlos was great at handling and resolving the issue.

3 febbraio 2026
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Risposta di GHOST

Thank you for your review! It is awesome to hear that Carlos took care of the issue! We appreciate your support!

Valutata 5 stelle su 5

I had an outstanding experience with…

I had an outstanding experience with Ghost customer service. My order was delayed multiple times due to the weather, and it eventually appeared to be lost by the shipping carrier. I reached out to Ghost to flag the issue and received a response in under five minutes, which alone was impressive! After I explained the situation, they immediately placed a replacement order and resolved the issue without hesitation or back-and-forth.

This level of responsiveness and accountability is exceptionally rare today. Ghost did not deflect responsibility, delay action, or make the process burdensome. They simply took care of the customer. Based on this experience alone, Ghost has earned my long-term loyalty!

2 febbraio 2026
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Risposta di GHOST

What an EPIC review! Thanks for sharing your experience with our team! We are always happy to help!

Valutata 5 stelle su 5

Team Ghost

Been on the Ghost team for 5+ years. Love their products and support!

3 febbraio 2026
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Risposta di GHOST

We are so hyped to have you as a part of the GHOST® Fam! Thanks for your review, Ryan!

Valutata 5 stelle su 5

Absolute top-tier customer service

Absolute top-tier customer service. Carlos and the GHOST team were fast, friendly, and genuinely helpful — no runaround, just real support. You can tell they actually care about their customers. Big reason I’ll keep rocking GHOST. Appreciate you guys 👻💪🏻

2 febbraio 2026
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Risposta di GHOST

We are STOKED to hear that Carlos was able to assist! We appreciate your support, Francesco!

Valutata 5 stelle su 5

Great customer service

Great customer service

They reached back to me pretty fast
my issue was I had my protein powder seal broken and I contacted them through their email on their website within a day they got back to me and I recieved a full refund

Also their AI support is also really good compared to other AI support ive seen

2 febbraio 2026
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Risposta di GHOST

We've always got your back! Thank you for this awesome review!

Valutata 5 stelle su 5

My partner and I ordered the same thing…

My partner and I ordered the same thing unknowingly. I emailed CS to see if they could cancel my order. Within (no exaggeration) 3 minutes, the money was back in my account and I had a very kind confirmation message. Seriously amazing customer support!!

30 gennaio 2026
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Risposta di GHOST

This is EPIC! Thank you for sharing your experience with our Customer Support team!

Valutata 5 stelle su 5

Carlos solved my problem immediately

Carlos solved my problem immediately, thank you so much for the wonderful customer service! This is just another reason why Ghost is my favorite brand!

28 gennaio 2026
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Risposta di GHOST

Thanks for being a part of the GHOST® Fam! We're happy to hear that Carlos was able to help! Stay Legendary, Josie!

Valutata 5 stelle su 5

Was missing the metal logo from the…

Was missing the metal logo from the back of the hat and Carlos was an absolute legend about getting this fixed up. Great communication and swiftly jumped into action. Excellent work!

24 gennaio 2026
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Risposta di GHOST

Thank you for your review, Chris! We're stoked to hear that Carlos was able to help. He is an absolute Legend!

Valutata 5 stelle su 5

The whole experience was quick and…

The whole experience was quick and efficient! I was talking to an AI and didn't even realize it. They were fast at responding and already have a replacement coming my way. Though i dont like bugging customer service, i definitely wont hesitate if i need to chat them again :)

25 gennaio 2026
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Risposta di GHOST

We are always happy to help Danielle! Thank you for supporting GHOST®!

Valutata 5 stelle su 5

Awesome customer service

Awesome customer service. Order got screwed up and sent to a stored address from a years ago. Nobody to blame but Ghost has been in communication the entire time. When we couldn’t get the delivery service to deliver it to the updated address, Ghost stepped up and resent my order. Highly appreciated!

23 gennaio 2026
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Risposta di GHOST

Thank you for leaving this EPIC review! We've always got your back!

Valutata 5 stelle su 5

Absolutely superb customer service!

Absolutely superb customer service. I replied to an order confirmation email on a subscription I forgot to skip a delivery of asking for a cancelation and my order was immediately canceled and a refund issued with absolutely no debate whatsoever.

23 gennaio 2026
Non scritta su invito
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Risposta di GHOST

Thanks for sharing your experience with our Customer Support team! We are happy to take care of that for you!

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