From asking google about security cameras to ordering from your site about 5 minutes. One comment however the cost of the waranty was not mentioned on the general pricing page, it should be.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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From asking google about security cameras to ordering from your site about 5 minutes. One comment however the cost of the waranty was not mentioned on the general pricing page, it should be.
L'azienda ha risposto
Ich bin mit dem Angebot des Unternehmens sehr zufrieden. Einziger Nachteil für mich war, dass die Kommunikation nur in Englisch stattfand. Die Summe, die wegen der Rückgabe des Produkts geleistet wu... Leggi di più
I would’v e rated a 5 except except I couldn’t get the extras off screen without purchasing them. But all in all probably worked out really good who knows I’ll probably thank them when I need that tra... Leggi di più
Scammed where is my refund. You should be ashamed of your terrible customer service. Order canceled immediately as chargedbim us funds. This was not disclosed and has been over 45 days waiting for ref... Leggi di più
L'azienda ha risposto
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 94% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Definitely scam ! The camera is really fake , it doesn't worth the money, moreover it's not working.I ve send 3 emails , and didn't get any response.
My mistake was , that I didn't check the website on Trustpilot , and it was big failure.

Risposta di SpyFocus
Ich habe heute einen Kontoauszug von meiner Bank erhalten und war angenehm überrascht. Ich habe den bezahlten Betrag zurück überwiesen bekommen.
Daumen hoch
Jan 18- -3 transactions on my Barclaycard non authorised after a small transaction that I tried to cancel in 5 mins after but told already sent ! VV quick? Then told them whatever sent would be returned ,so reg and ins all that came and was damaged as in plastic bag -no good packing around it -Card statement shows 3 diff transaction total £265-64 Jan 18 -now with rec delivery shows & they wont say havent recieved Iv asked Barclaycard for help -3 months later no refund and utter junk with no solar or battery charging so trying to cancel blocked with lies -DONT buy from them.Too late I looked on Trust pilot and found many others same probs.

Risposta di SpyFocus
This is a scam. I saw the advertisement on YouTube. I ordered on March 18th, 2025, but I have yet to receive the goods on March 31st, 2025. Each time I email them, they ask me to wait for another 2 weeks. Utterly useless
UPDATE The cameras have now arrived, but only 2 of the 8 cameras are working. I have contacted them to send me details of how I can return the 6 cameras that are not working and how I can get a refund. So far, I haven't received a satisfactory response. I saw their advert on YouTube, I wonder if YouTube vets those who advertise on their platform, because this is my second experience in as many times I have bought something through a YouTube advert.
They offered 35% refund, which is an insult. I have reported this transaction to my credit card company, which is now dealing with it.

Risposta di SpyFocus
Scammers and Fraudsters! They were selling (actually, providing fake tracking numbers and stealing money) from site SPYFOCUS.COM. Then, after 300+ negative feedbacks and getting total score 1.2 out of 5 they damped that site and started new GETSPYFOCUS.COM. But lazy staff still send mails from both addresses: supportAspyfocus.com and helloAgetspyfocus.com

Risposta di SpyFocus
Hello!! DO NOT buy from this company... I tried to purchase cameras on line, the site crashed twice when trying to proceed with purchase.. on the second attempt my card payment went through for €123 and funds accepted by Getspyfoucs and money in their account (My bank as verified this several times to me along with an approval code) and I can see the payment gone from account and proof provided as same.. GETSPYFOCUS are refusing to acknowledge the payment has hit their account at all.... Customer service keep ignoring my proof and refusing to return my money to me...

Risposta di SpyFocus
die Spykamera funktionierte nicht Sie wurde von mir zurückgeschickt. Die Rücksendung wurde nicht erstattet. Nach Reklamation eine Rücksendenummer nach Bremen weitergegeben. Rückzahlung sollte nach spätestens 14 Tagen erfolgen. Das ist inzwischen zwei Monate her. Erneute Reklamation ohne Erfolg.
Update ich habe in der Zeit vom 31.07.2024 bis Heute 18 Mails von getspyfocus.com erhalten.
in den Mails wurde fünf mal die Sitzung als beendet erklärt. Dann sollten die Sendeunterlagen und Trakingnummern noch einmal neu gesendet werden!
Nach meiner Antwort dass ich alles schon im August
geschickt habe, bekam ich die Antwort dass ich zu spät den Antrag auf Rückerstattung gestellt habe??
Ich kann nur Jedem der beabsichtigt bei dieser Firma etwas zu bestellen ABRATEN.
meine Erfahrungen können mit allen Mails belegt werden.

Risposta di SpyFocus
The system doesn't work. It is a scam. I want to return the goods there is no contact anywhere to enable the return. To get the system set up i have to pay for an app. What a joke.

Risposta di SpyFocus
Worst company ever to work with, but the camera didn’t work. Had to pay for shipping to get a full refund. I still haven’t got a refund by. Beware I would definitely not buy this camera. Total scam.

Risposta di SpyFocus
Inadequate online description.
Non requested items added to order.
I cancelled as soon as I'd seen the order description but they said it was too late.
Cowboys.
Avoid
I've done what is suggested in the reply but am getting nowhere.
Trading standards here I come.
There's no grtspyfocus to speak to anyone.

Risposta di SpyFocus
Ein betrügerunternehmen ware ging nich kein Absender zum zurückschicken auser einer email und da bekahm ich keine Antwort sodas ich strafanzeige stellen mußte da auch abgebucht wurde und auch keine rückvergütung erfolgte nach mehrmaligen anschreiben

Risposta di SpyFocus
I purchased a spy cam from this company on 14th August 2024. £45.94 was received from my account but no acknowledgement of the order, or delivery. I feel like I have been scammed. I have tried to find a contact number but no joy. PLEASE STAY CLEAR.

Risposta di SpyFocus
This company is a scam, the cameras are not as described, the returns policy is ignored and you wont be refunded. The cameras require software that then requires other software which is all Chinese spyware. they will be monitoring your feeds. Do not buy these products if you want something cheap try Amazon blink or something at least amazon will refund you.

Risposta di SpyFocus
My order of 2 spycams and scan disks turns out to be a problematic and time consuming.
It took some detective work to figure out what happened. I reported this to PayPal and my bank before figuring out what happened.
The charges came in the amounts of $44.97, $31.98, and $50.93. I should have been billed $76.94 for 2 Spycams and extra scan disks. Instead I was charged $95.90 for 3 camera's and no scan disks.
Also, right before I checked out, I was offered another discount on the 2 spy cameras.
There is a slight price difference, only $20.00. The problem is I don't get the scan-disks I ordered. Worse yet, I don't want the 3rd camera nor do I get a discount on that extra spycam.
It is my opinion that the billing department needs more supervision and training.

Risposta di SpyFocus
Die App funktioniert nicht auf Samsung Handy. Batterien haben eine SEHR kurze Laufzeit. Hände weg von diesen Kameras. Absolut unbrauchbar und Schrott.

Risposta di SpyFocus
I went on line and ordered 1 camera. I was charged an additional 147.00 which I did not have this company approval . This is fraud of an elderly person.

Risposta di SpyFocus
Well, i purchased it thinking consumer report would be the best way to get one cheap and effectant.. now I am wor

Risposta di SpyFocus
Please don’t waste your money on this dreadful product .. you can buy cameras for £5 off the net
Disgraceful how they are allowed to
Trade. What a complete con Chinese rubbish. They must know they are dodgy as they offered me over £22 back & to keep the product how the hell get to sell this stuff ….

Risposta di SpyFocus
They are advertising on Youtube now. The ad was convincing, it made me check it out. I am VERY glad I went to Trustpilot first and discovered their scammy history.
Can't Youtube be informed? They should not be allowed to have a top ad there with reviews and Trustpilot scores like this.

Risposta di SpyFocus
I’m still waiting for my product as well, now I know I’ve been scammed . 😕

Risposta di SpyFocus
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