Luna Physical Therapy Recensioni 

280
•
TrustScore 3.5 su 5

3,6

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I just moved to a new area and I’m not real familiar with the streets and driving. That’s why I decided to go with Luna PT. It’s so convenient and Anisha, my therapist, is good and patient and it’s he... Leggi di più

Valutata 1 stelle su 5

They always text and when I made an telephone appointment, they say they called, but there is no missed call ever. And no spam filter is set up diverting their calls...I've been on hold with them (i c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tal, Is incredibly knowledgeable And attentive. She really listened to my concerns And tailored my treatment plan to my needs. I am making amazing progress Thanks to her expertise. She is very... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Luna physio who made 4 home visits in the 10 days after my total hip replacement was excellent. She was empathetic and positive and provided clear advice. The exercises we did together were s... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Clinica di fisioterapia

Scritti dall'azienda

At-home physical therapy.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

280 recensioni

5 stelle
4 stelle
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2 stelle
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Non risultano inviti alla recensione recenti

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,6

Tutte le recensioni

(280)

52 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

The $7.50 that’s charged “EVERYTIME” I…

The $7.50 that’s charged “EVERYTIME” I have a session with a therapist is very unfair. Especially when um they are already being compensated from my insurance.

20 giugno 2025
Non scritta su invito
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Risposta di Luna Physical Therapy

The Concierge/Service Fee helps us continue offering high-quality care directly in your home. While the cost of delivering this kind of personalized service rises each year - including mileage, scheduling and clinical resources, and technology costs - insurance reimbursements have actually dropped 8%-10% since 2020 and continue to decline.

This fee supports a range of services that make your experience more convenient and comprehensive. It covers therapist travel and mileage for in-home visits, weekend and evening availability when applicable, appointment reminders and rescheduling via text and the Luna app, and access to the Luna app with exercise programs and unlimited therapist messaging. It also includes support through our Concierge hotline and the Luna app, physician coordination and insurance authorization help, communication with your physician/surgeon, and continued access to your in-app exercise plan after your care ends.

We’re committed to transparency and appreciate the opportunity to explain.

Valutata 5 stelle su 5

The Physical Therapist, Christopher Burton

The Physical Therapist, Christopher Burton, is very
attuned to the effect the therapy is having on me.
He is very professional and creative with the choices
he makes to get the best results.
Arlyne Liebrand

18 giugno 2025
Non scritta su invito
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Risposta di Luna Physical Therapy

Thank you for reviewing.

Valutata 5 stelle su 5

Outstanding Experience with Luna!

Luna Physical Therapy was a game-changer for me. The convenience of having a licensed therapist come to my home made it so much easier to stay consistent with my treatment. On top of that, the therapy itself was top-notch—I saw real improvement faster than I expected. Highly recommend Luna to anyone looking for effective, convenient physical therapy with excellent results!

18 giugno 2025
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Risposta di Luna Physical Therapy

Thank you for your 5 star review!

Valutata 5 stelle su 5

Christina Fontanez

Christina Fontanez is fantastic. We feel we are very lucky to have Christina as the therapist assigned to us. I am not sure fantastic really is the best word to describe Christina. She is really unbelievably great!

17 giugno 2025
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Risposta di Luna Physical Therapy

Wow, thank you for this review! We're so pleased to hear that you're enjoying your therapy.

Valutata 5 stelle su 5

Clear instructions.

Clear instructions.
Specific reasons for the exercise.
Targeted areas discussed.
Pleasant experience.

17 giugno 2025
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Risposta di Luna Physical Therapy

Thank you for your review.

Valutata 5 stelle su 5

In home physical therapy

Contact and scheduling was easy and timely. My therapist is awesome. She’s mindful of my needs and addresses them accordingly. She’s teaching me to improve every session. She has done wonders for me. Communication from this company is extremely helpful.

16 giugno 2025
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Risposta di Luna Physical Therapy

Thank you for your review.

Valutata 5 stelle su 5

Post op hip replacement

Right from the start with scheduling, attention was paid to my needs with time of day. My therapist, Jean Sun, has been great. She incorporates massage in with exercises, listens to my concerns and addresses them, wonderful suggestions for accommodating my weak areas. The app makes things easy with showing exercises, scheduling, communicating. Both my husband and I have had both hips replaced and this company and therapist has been the best in terms of therapy and communication.

12 giugno 2025
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Risposta di Luna Physical Therapy

Thank you for sharing such a comprehensive, wonderful review. We wish you all the best in your recovery!

Valutata 5 stelle su 5

Robert is great!

The therapist is doing a fantastic job of assessing my wife's needs and limitations. Range of motion is improving and muscle spacicity is reducing.

10 giugno 2025
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Risposta di Luna Physical Therapy

Wonderful progress. Thank you for sharing your feedback.

Valutata 5 stelle su 5

Too Easy

I can’t say enough good things about Luna. We’ve tried outpatient therapy for my daughter’s recurring soccer injuries so many times, but between the paperwork, the drive, and fitting appointments into our busy lives, we never made it very far. Then she gets reinjured and the cycle would restatr. But Luna was a breath of fresh air. After I submitted some general info online, someone called me to finish asking a bunch of questions, and two days later a therapist showed up at our door. The app is fantastic. my daughter actually looks forward to doing her exercises because she gets to watch a little tree grow as she completes them. It's really cute. Her therapist is not only knowledgeable but really connects with her. Makes a big difference in sticking with it. She teaches her to use stuff around our house to do the exercises. Overall, Luna has made PT SO much easier for our family and I'm really grateful for the service.

3 aprile 2025
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Risposta di Luna Physical Therapy

Thank you for your 5 star review! We hope that your daughter heals quickly and is back with her team soon!

Valutata 5 stelle su 5

Luna makes physical therapy so much…

Luna makes physical therapy so much easier and more convenient. When I reached out to get booked for in-home PT, someone followed up with me on the phone shortly after to help sort out the details. They helped answer all of my questions and get the ball rolling right away, so I didn’t have to delay my treatment!

13 maggio 2025
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Risposta di Luna Physical Therapy

Thank you for your review, Ms. Johnston.

Valutata 5 stelle su 5

I tried the platform for one of my…

I tried the platform for one of my roommate and even with changing the appointment timing multiple time the therapist and platform were very supportive and it help my friend feel better after the session and recommended workouts on the platform

24 giugno 2024
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Risposta di Luna Physical Therapy

Thank you for your review. We try to be as accommodating as possible to our patients' schedules.

Valutata 5 stelle su 5

My experience with Luna

This is my first time using Luna. I work with Clifford Civil and he is a wonderful physical therapist. My experience has been really great. The app, communication, to booking and rescheduling appointments has been exceptional. I appreciate being able to have PT in home because of the convenience plus I do not drive nor do I go out often due to Physical difficulties. Luna has made it easier. I definitely recommend them and Clifford Civil.

8 giugno 2025
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Risposta di Luna Physical Therapy

Ms. Brooks, thank you for sharing your experience. It is our pleasure to serve you.

Valutata 5 stelle su 5

I have had extensive physical issues…

I have had extensive physical issues since 2005 and have had all sorts of therapy so I consider myself as being well-acquainted and knowledgeable about PT. I called Luna in a panic after having gone to another PT office [recommended by my doctor] which was awful. Best decision EVER! Jeff listens to me, he changes things up to help me with my needs, he encourages me, and he is perfectly professional. I can't recommend him and LUNA Physical Therapy enough.

2 giugno 2025
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Risposta di Luna Physical Therapy

We wish you all the best in your recovery. Thank you for trusting Luna with your care.

Valutata 5 stelle su 5

Tom is a wonderful therapist, great personality, knowledgeable of his trade and explains the exercises and how they promote your healing which

Tom is a wonderful. He is patient, knowledgeable at his trade, he is gentle and he gets you to do all the exercises and explains how each exercise pertains to your healing which I appreciate. I think he is one of the best physical therapist I have ever had. He encourages you to do your exercises. I have nothing but praise for Tom Billings. I will convey this to my surgeon at how my experience with Luna. She wants to know how you guys are at being as Therapist. She will get a gold star from me about Luna, especially Mr. Billings.

6 giugno 2025
Non scritta su invito
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Risposta di Luna Physical Therapy

Ms. Lockwood, Thank you for sharing your experience! We're pleased to hear that you're enjoying your sessions.

Valutata 5 stelle su 5

Katie is a wonderful, skillful Physical Therapist

Katie is an enormously knowledgeable, skillful, and experienced Physical Therapist--in the few sessions we've had thus far, she's been immensely helpful. I'm really optimistic about the progress I'll make under her guidance.

3 giugno 2025
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Risposta di Luna Physical Therapy

We wish you all the best! Thank you for your review

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