I have attempted to cancel multiple times. I was charged an annual membership and the same day I reached out asking to cancel I was told based on the terms and conditions they could not. In an act... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
They have a 30 day trial, during which you are supposed to be able to refund. I requested a refund 3 days after the trial started, but still got charged after 30 days. I have repeated my request for... Leggi di più
I’m really annoyed with customer service. I reported that videos don’t play smoothly when compiling routines and asked for a refund. They said since it was past 30 days they don’t refund (your produc... Leggi di più
L'azienda ha risposto
I wanted to put a positive spin with all these negative reviews. For the record, I’ve had no shady subscription/cancellation stuff. Seems pretty straightforward to cancel. I’m a competitive cycli... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Doctors of Physical Therapy Strength&Conditioning Specialists 𝙏𝙝𝙚 𝙋𝙧𝙚𝙝𝙖𝙗 𝙂𝙪𝙮𝙨' 𝙞𝙨 𝙖𝙣 𝙚𝙙𝙪𝙘𝙖𝙩𝙞𝙤𝙣𝙖𝙡 𝙥𝙡𝙖𝙩𝙛𝙤𝙧𝙢 𝙩𝙝𝙖𝙩 𝙩𝙚𝙖𝙘𝙝𝙚𝙨 𝙥𝙚𝙤𝙥𝙡𝙚 𝙝𝙤𝙬 𝙩𝙤 𝙩𝙖𝙠𝙚 𝙘𝙤𝙣𝙩𝙧𝙤𝙡 𝙤𝙛 𝙩𝙝𝙚𝙞𝙧 𝙤𝙬𝙣 𝙝𝙚𝙖𝙡𝙩𝙝 𝙩𝙝𝙧𝙤𝙪𝙜𝙝 𝙤𝙣𝙡𝙞𝙣𝙚 𝙥𝙝𝙮𝙨𝙞𝙘𝙖𝙡 𝙩𝙝𝙚𝙧𝙖𝙥𝙮
Informazioni di contatto
Los Angeles, Stati Uniti
- theprehabguys.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I have attempted to cancel multiple…
I have attempted to cancel multiple times. I was charged an annual membership and the same day I reached out asking to cancel I was told based on the terms and conditions they could not. In an act of Goodwill they would give me credit to their store or give me 50% back.
No reminder email was received despite saying one was sent. Again, I reached out the same day aa the invoice was due and was told I would be charged for a year.
The only way I know how to stop this is calling the credit card company and blocking the transaction.
I wanted to put a positive spin with…
I wanted to put a positive spin with all these negative reviews.
For the record, I’ve had no shady subscription/cancellation stuff. Seems pretty straightforward to cancel.
I’m a competitive cyclist, I do marathon mountain bike races. 12, 24 hour races, 100 mile single track races etc. I’ve had lower back pain and lateral quad issues for over 2 years. Gotten massage therapy, focused on strength work, tried multiple other programs to no avail.
Almost done with week 4 of the lower back rehab, and I have less pain and more power on the bike than I’ve had in years.
It’s a pretty expensive app, but still cheaper than physical therapy, and it’s worth it, because IT’S WORKING!
Thank you!
They provide NO WAY to cancel the membership.
I signed up for the 7-day trial. Realized on day 1, this wasn't for me. I tried to cancel, thought I had, and I removed the app. Today, I learned they charged me $199. So I went back to their website, and hidden deep within it is one paragraph on cancellation. It says one has to "Contact Us" to cancel. But when you click the link, it goes nowhere. They seem to provide no way to cancel the membership.

Risposta di The Prehab Guys
Stay away from these people.
Stay away from these people.
The product is bad
And they have shady subscription protocols to charge you

Risposta di The Prehab Guys
I tried to cancel two times and keep…
I tried to cancel two times and keep getting charged. What a SCAM! They closed my complaint with no reason and no refund! Stay away from this unethical organization.

Risposta di The Prehab Guys
They have a 30 day trial, but good luck trying to cancel and get a refund!
They have a 30 day trial, during which you are supposed to be able to refund. I requested a refund 3 days after the trial started, but still got charged after 30 days. I have repeated my request for a refund for the 4th time now. Absolutely unacceptable!
I’m really annoyed with customer…
I’m really annoyed with customer service. I reported that videos don’t play smoothly when compiling routines and asked for a refund. They said since it was past 30 days they don’t refund (your product doesn’t work as advertised!) and would only offer vouchers to their store. If you sell a product that doesn’t work you should be willing to refund!

Risposta di The Prehab Guys
\Comprehensive Exercise Database for Exercise Prescription and Fantastic Customer Service
I selected the Prehab Guys Exercise Library to utilize as the platform of choice for sending exercise programs to participants in an exercise research study. We are extremely satisfied with the value of the package.
In particular, the exercise library is fairly comprehensive with rehabilitation-focused exercises to more performance-based exercises, which helped accommodate the varied needs of our participants.
Additionally, it is easy to write prescriptions, create templates for future use, and have users access their workouts in their preferred format (pdf, mobile, etc.).
Finally, we had a really excellent experience with their Customer Service. Vanessa (a real human!) was able to understand our circumstance and provided quick and compassionate service to our team; this was unexpected but incredibly refreshing.
The Prehab Team has put together an awesome product and it's backed by some genuine people.

Risposta di The Prehab Guys
I signed up for a 30 day trial of this…
I signed up for a 30 day trial of this app as it was recommended by the APTA. I browsed and attempted to use the exercise library they have. It is not what I wanted for my patients. I was caught unprepared to find out that a day prior to the end of trial period. I was billed the full year membership. Worst they dont respond to your email that you are canceling your membership. Therapists be warned. It i were to compare it to what medbridge has this program is a 1/100. I am not kidding.

Risposta di The Prehab Guys
AVOID until they fix the terrible user interface.
Vast exercise librbary (though repetitive and somewhat difficult to navigate) is completely crippled by the absolutely horrible user interface. Slow to load when scrolling through videos, web interface freezes far too often forcing you to refresh and then you lose all the videos you had selected to create a program. I would avoid paying for this until they fix it. Tried on both Chrome and Safari browsers and had the same terrible experience. Absolutely terrible user experience and I wouldn't recommend it for now.

Risposta di The Prehab Guys
Thorough knowledge and effective
Dorian was a thorough, detail orientated & knowledge PT who knew exactly how to craft a recovery program that took into account my sport & prior injuries. With the guidance I’m back to full sport within 6 weeks and am feeling great.
Charged double monthly
I was encouraged via the app to pay for an annual membership and that my monthly membership would cease. Unfortunately due to being a new parent I hadn’t checked that my monthly membership had stopped being for deducted for at least 6 months. On bringing this double charging to the attention of Pre-Hab they took no responsibility and indicated that it’s Apple fault!!!
Therapist Opinion
As a therapist the rehab exercise library is unmatched anywhere. Not just the number of exercises but the clear explanations, ensuring correct execution for clients. I look forward to future developments.

Risposta di The Prehab Guys
Exercises and movements are explained…
Exercises and movements are explained clearly with helpful tips so that clients know exactly how to perform a movement by reading the clear directions or watching the properly performed movement on video.
An ounce of prevention.
I seem to always be injuring myself and I find the idea of prehap attractive as i would rather not injure myself to begin with. I find the exercises and slow progressions better than my local physios and their knowledge is up to date with the latest studies.
I bought the app because it motives me to do injury prevention and it works because i'm actually doing them.

Risposta di The Prehab Guys
Soy Fisioterapeuta y utilizo la…
Soy Fisioterapeuta y utilizo la aplicación de Prehab, es muy completa, tiene muchísimos ejercicios con material sencillo que me ayuda a mandar trabajo complementario

Risposta di The Prehab Guys
Excellent Corrective Exercises
I am an active aging retired triathlete. I have been to Physical Therapy off and on for the last 3 years.
I love to swim, bike and run for fitness these days.
I have had multiple wear and tear injuries to neck, low back, groin, hamstrings, shoulder and knees.
I am an exercise physiologist so I value corrective exercises and have found the Rehab exercises to be excellent as well as progression in all programs.
I have found the app more useful than PT and less expensive in the long run!

Risposta di The Prehab Guys
As a massage therapist and yoga teacher…
As a massage therapist and yoga teacher who has followed the founders for over 3 years via Instagram, I have appreciated their sound application as well as explanation of both the why and how we do preventative work now to benefit us down the road. I am excited about this next generation of Prehab Guys an app that allows you even more in-depth information, application and interaction within a community of “pro activity”, thank-you LeAnn N, Birmingham, AL

Risposta di The Prehab Guys
Have been dealing with Rhomboid pain…
Have been dealing with Rhomboid pain for years and recently within the last couple months it got worse. Everyday dealing with limited mobility and headaches; till i found the video on how to fix the pain. The first time i could barely twist now after a week of consistently doing the exercises i have full mobility and the pain as well as headaches have gone away.

Risposta di The Prehab Guys
It’s a good program that may not have been totally right for me. My flexibility and range of motion…
My flexibility and range of motion improved within two weeks and my legs are definitely stronger. Unfortunately my knees are not great. They were feeling great until Phase 3. I think it was too much for my knees, particularly too much lunging. It probably would have been better for me if I had stayed with the exercises in Phase 2 longer and worked out every other day or cut down to three days a week plus one easy day.
There are lots of good exercises. The program also helped me realize the importance of stretching and foam rolling. The Prehab guys were accessible for questions and offered supportive feedback. I am sure this program has and will help a lot of people. Just pay attention to your limits and change it up if you need to.

Risposta di The Prehab Guys
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







