Luna Physical Therapy Recensioni 

280
•
TrustScore 3.5 su 5

3,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I just moved to a new area and I’m not real familiar with the streets and driving. That’s why I decided to go with Luna PT. It’s so convenient and Anisha, my therapist, is good and patient and it’s he... Leggi di più

Valutata 1 stelle su 5

They always text and when I made an telephone appointment, they say they called, but there is no missed call ever. And no spam filter is set up diverting their calls...I've been on hold with them (i c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tal, Is incredibly knowledgeable And attentive. She really listened to my concerns And tailored my treatment plan to my needs. I am making amazing progress Thanks to her expertise. She is very... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Luna physio who made 4 home visits in the 10 days after my total hip replacement was excellent. She was empathetic and positive and provided clear advice. The exercises we did together were s... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Clinica di fisioterapia

Scritti dall'azienda

At-home physical therapy.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

280 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,6

Tutte le recensioni

(280)

52 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Rick, my Physical Therapist

Rick, my therapist is excellent at what he does. He is extremely knowledgable and shows a concerted interest in helping his patients to heal.

16 settembre 2025
Non scritta su invito
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Risposta di Luna Physical Therapy

Thank you for your review!

Valutata 5 stelle su 5

Alex our Physical Therapist is…

Alex our Physical Therapist is outstanding! Luna has been great from the outset, and highly recommend them to all!

16 settembre 2025
Non scritta su invito
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Risposta di Luna Physical Therapy

Thank you for sharing your feedback! We love reading it!

Valutata 1 stelle su 5

THEY STOLE MONEY OUT OF MY ACCOUNT

Would not recommend to my worse enemy. THEY STOLE MONEY OUT OF MY ACCOUNT, THEY MAKE YOU PAY EVEN IF THEY DIDNT PROVIDE SERVICE, STAY AWAY!!!! BE AWARE, SCAM SCAM SCAM . Trying to deal with them is worse than dealing with PlayStation, stay away

6 settembre 2025
Non scritta su invito
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Risposta di Luna Physical Therapy

Hi Joe Cool, We couldn't find you in our system. If you'd like to DM us your real name, we'd love to look into your issue. We can assure you: Luna does NOT steal. We'd love the opportunity to explain how your insurance works in terms of your deductible and your co-pay. Please send us your real name so we may contact you to do so, email us at info@getluna.com, or call us at 877.390.6659 (option 3 for billing.)

Valutata 1 stelle su 5

This company is not professional

This company is not professional, organized, or clear on what a client can expect. They were very responsive to taking my mother as a client but not in helping her. After a month of waiting told her they don't have any PTs and dropped her. They should have known this from the beginning. A manager (finally got thru to one after 2 days of waiting for a call back, and several calls to them to followup on the callback) said we should have been told that there was very little chance we'd get a PT, but we never were until the 4th phone call at 4 weeks. She did apologize for my frustration - but not for the lack of customer care. I am frustrated because of the time and energy lost getting my mother help. I would not recommend using this organization.

26 agosto 2025
Non scritta su invito
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Risposta di Luna Physical Therapy

Hello Susan, We know how frustrating it is to not get care for a loved one when you need it in a timely manner. We apologize. Unfortunately we do occasionally have a waitlist. Our Concierge team asks patients if they would be interested in joining the waitlist and we aren't really able to promise that a day and time will open up in the time period that is needed. If you'd like to email info@getluna.com with your mother's name, we'd be happy to see if there were any extenuating circumstances affecting the time to match your mother with a therapist. Perhaps your mother is farther out of our geographic range or your mother needed a specific type of treatment that is less common which delayed care. Typically, patients spend about 48 hours on the waitlist so your mother's experience sounds very unusual. We'd be happy to review and see if we can do something to help.

Valutata 5 stelle su 5

I see improvement in my physical…

I see improvement in my physical health. Experiencing less pain and feel couple of more sessions will be valuable. Thank you
I am happy with my technician and her focus and attention.

26 agosto 2025
Non scritta su invito
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Risposta di Luna Physical Therapy

Thank you for sharing your experience with Luna.

Valutata 5 stelle su 5

Consistently excellent

Consistently excellent. I am improving day by day

15 agosto 2025
Non scritta su invito
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Risposta di Luna Physical Therapy

Glad to hear this. Thank you for sharing your experience.

Valutata 5 stelle su 5

knowledge

knowledge, dedication, punctuality, personality

12 agosto 2025
Non scritta su invito
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Risposta di Luna Physical Therapy

Wonderful to read! Thank you.

Valutata 5 stelle su 5

Cori is a consummate professional

Cori is a consummate professional. She understands my needs, works within the confines of my ability and is dedicated to my well being!

4 agosto 2025
Non scritta su invito
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Risposta di Luna Physical Therapy

Thank you for sharing your experience.

Valutata 5 stelle su 5

My PT went great

My PT went great. I would definitely use my same therapist if available again. ( Valerie Howard)

24 luglio 2025
Non scritta su invito
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Risposta di Luna Physical Therapy

Thank you for your review.

Valutata 5 stelle su 5

Chris is terrific!

Chris is terrific! He endeavors to understand individual needs and tailors a physical therapy program to successfully address them and get my knee back in shape. He provides excellent advice, including cautions, to promote effective recovery.

1 agosto 2025
Non scritta su invito
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Risposta di Luna Physical Therapy

We are so pleased to read your review. Thank you for sharing.

Valutata 1 stelle su 5

Very inflexible basically told me on…

Very inflexible basically told me on the phone that if I have multiple issues, they are unable to help me! I work at a desk and I have for over 20 years and as such my neck hurts my shoulders and my lower back and arms, but the person I spoke to to schedule the session told me I can only pick one of those as their therapist can only help with one. While it sounded like having a therapist, come to my home would be convenient, if the therapist is unwilling to help me with the issues that I’m having, it’s not helpful at all! They also require that you get a referral before they will see you. Even after I made it clear I would pay out of pocket, they were still unwilling to help me with multiple issues! --- To make this clear since they replied about "insurance nuisances", I told them I would pay out of pocket for the first visits, that did not matter, their therapist's can only help you with pain in one area so don't bother to call them if you have multiple issues from working at a desk!

20 luglio 2025
Non scritta su invito
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Risposta di Luna Physical Therapy

Michelle, we're so sorry to read this. We'd love to help you with your pain! We're going to call you shortly to discuss this privately. There are some nuances regarding insurance in your case that are a little more complicated.

We can treat you! We just need to comply with your insurance requirements. But if you'd prefer to pay out of pocket, we're more than happy to accommodate that as well.

Valutata 5 stelle su 5

Swarna is great

Swarna is great. She gives me the best treatment and very she is very professional

18 luglio 2025
Non scritta su invito
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Risposta di Luna Physical Therapy

Thank you for your review.

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