I had a delayed order with Genuine Style, but what really stood out was not the issue itself, it was how it was handled. Delays can happen, especially when suppliers are involved. What matter... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Excellent service from a UK based company. Called Genuine Style to ask a few questions regarding Smith ski helmets and goggles, lady on the phone was extremely helpful. Placed my order online and arri... Leggi di più
Really great experience, Arrived promptly (within 2 days) perfectly in time for my ski trip which was a life saver. The product was correct and of good quality, including the packaging. I will most de... Leggi di più
Happy with the purchase and delivery speed, and perhaps more importantly ease of returns when item was a little too small for me personally
Dettagli dell'azienda
- Negozio di occhiali da sole
- Negozio di abbigliamento da spiaggia
- Negozio di abbigliamento
- Negozio di accessori di moda
- Grossista di occhiali
- Negozio di abbigliamento e attrezzature outdoor
Informazioni su Genuine Style
Scritti dall'azienda
Genuine Style has over a decade of experience in the sunglasses industry and has worked hard to ensure we get the most premium shades for our customers.
We made it our mission to create a place where fashion-lovers could find authentic, luxury designer sunglasses under one roof.
The company has grown in popularity both nationally and globally, resulting in us expanding our our team, offering international shipping, and increasing our offering to include hundreds of high-end designer sunglasses.
We understand our customers and want to make it as easy as possible to match them to their perfect pair of sunglasses. To help with this, we have added a useful try-on feature to our website, offer fast and free delivery next day for UK orders before 2pm, and provide quick and secure payments.
Informazioni di contatto
384 Linthorpe Road, TS5 6HA, Middlesbrough, Regno Unito
- customerservice@genuinestyle.com
- genuinestyle.com
4,8
Eccellente
719 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Perfect transaction
Perfect transaction. Lightening delivery beautiful glasses at a terrific price
9 febbraio 2026
Great experience shopping with this…
Great experience shopping with this company that I had not heard of before. The ski goggles came packaged well and in a very timely manner. No issues whatsoever.
26 gennaio 2026
Got exactly what I asked for and was…
Got exactly what I asked for and was promptly delivered can't ask for better than that thank you
29 gennaio 2026
Great customer service
Great customer service with clear communication and updates on deilveries. Also very reasobaly prices sunglasses!
1 gennaio 2026
Non scritta su invito
Excellent product as described at an…
Excellent product as described at an excellent price. Fast and efficient delivery too.
20 gennaio 2026
Fast delivery and really good price.
12 gennaio 2026
There was a small delay from suppliers…
There was a small delay from suppliers but company kept me informed- so, as preorder, a few more days was no problem. Product arrived and very happy
12 gennaio 2026
I purchased sunglasses online on…
I purchased sunglasses online on September 7th, and 20 days later, they haven't arrived. Customer service assured me I would get them this week, yet there's still no sign. Last night, I contacted them to request a refund.
27 dicembre 2025
Non scritta su invito
Risposta di Genuine Style
Hi, we have no record of a transaction under this name, and we would have replied to any requests for a refund. Is this review intended for us? If you have any further concerns, don’t hesitate to reach out to us directly at customerservice@genuinestyle.com and we would be happy to assist.
Kind regards,
The Genuine Style Team
Eine bestellte Sonnenbrille wurde…
Eine bestellte Sonnenbrille wurde zurückgesendet. Leider erstattet mir der Verkäufer seit mehreren Wochen mein Geld trotz Mahunung nicht zurück! Nicht empfehlenswert!
14 dicembre 2025
Non scritta su invito
Risposta di Genuine Style
Defamatory. Awaiting removal.
Good
My mum has lost her sun glasses and I was glad to find it on Genuine Style. Received it in a few days. My mum is very happy.
27 settembre 2025
Risposta di Genuine Style
Thank you for your review and for choosing Genuine Style! We’re so pleased we could help you find the perfect replacement for your mum. We hope she’s happy with her sunglasses, and we’d love to assist you again in the future.
Best regards,
The Genuine Style Team
Fantastic customer service
Ski goggle order turned up really quickly. There was confusion over the additional lenses. I contacted customer service got an immediate response and Richard took ownership and resolved the problem within a day or so. Refreshing to find such good service, would highly recommend!
2 dicembre 2025
Non scritta su invito
Risposta di Genuine Style
Thank you for your kind words and for choosing genuinestyle.com! We’re glad to hear Richard was able to resolve the issue quickly for you. It’s great to know you were happy with the service, and we hope to help you again soon.
Kind regards,
The Genuine Style Team
Super quick delivery
Your website was easy to negotiate and place an order through. From shipment to arrival we were advised of where our package was and delivery was super fast. Happy with item received.
12 ottobre 2025
Risposta di Genuine Style
Thank you for your review and for choosing genuinestyle.com! We’re so pleased to hear you found the website easy to use and that your order arrived quickly. We hope you enjoy your purchase and look forward to serving you again.
Kind regards,
The Genuine Style Team
Arrived promptly and goggles fit…
Arrived promptly and goggles fit perfectly with my Smith Helmet
14 ottobre 2025
Risposta di Genuine Style
Thank you for your review and for choosing Genuine Style! We’re glad to hear your goggles arrived promptly and fit perfectly. We hope you enjoy them and look forward to helping you again in the future.
Best regards,
The Genuine Style Team
Nice sunglasses with a good discount.
Nice sunglasses with a good discount.
Prompt delivery. Fuss free shopping. Will use again
29 settembre 2025
Risposta di Genuine Style
Hi there,
Thank you for your review and for shopping with genuinestyle.com! We’re happy to hear you enjoyed the discount and prompt delivery. We look forward to your next visit.
Kind regards,
The Genuine Style Team
Don’t often leave a review
Don’t often leave a review, but felt I had to for GenuineStyle. Purchased a pair of Oakleys which after a short time wearing lost the nose piece. Contacted the company and they spoke to Oakley and sorted a replacement out. Great communication and support would highly recommend. Thanks
16 ottobre 2025
Non scritta su invito
Risposta di Genuine Style
Hi Phil,
Thank you for taking the time to leave a review and for choosing Genuine Style! We’re pleased we could help resolve the issue with your Oakleys. Your recommendation means a lot to us, and we’re always here to help if you need anything in the future.
Best regards,
The Genuine Style Team
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