I had a delayed order with Genuine Style, but what really stood out was not the issue itself, it was how it was handled. Delays can happen, especially when suppliers are involved. What matter... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent service from a UK based company. Called Genuine Style to ask a few questions regarding Smith ski helmets and goggles, lady on the phone was extremely helpful. Placed my order online and arri... Leggi di più
Really great experience, Arrived promptly (within 2 days) perfectly in time for my ski trip which was a life saver. The product was correct and of good quality, including the packaging. I will most de... Leggi di più
The sunglasses were exactly as described, it was the price I was looking at paying for them. They turned up in the timescale they said they would so had no waiting around for the delivery which was br... Leggi di più
Dettagli dell'azienda
- Negozio di occhiali da sole
- Negozio di abbigliamento da spiaggia
- Negozio di abbigliamento
- Negozio di accessori di moda
- Grossista di occhiali
- Negozio di abbigliamento e attrezzature outdoor
Informazioni su Genuine Style
Scritti dall'azienda
Genuine Style has over a decade of experience in the sunglasses industry and has worked hard to ensure we get the most premium shades for our customers.
We made it our mission to create a place where fashion-lovers could find authentic, luxury designer sunglasses under one roof.
The company has grown in popularity both nationally and globally, resulting in us expanding our our team, offering international shipping, and increasing our offering to include hundreds of high-end designer sunglasses.
We understand our customers and want to make it as easy as possible to match them to their perfect pair of sunglasses. To help with this, we have added a useful try-on feature to our website, offer fast and free delivery next day for UK orders before 2pm, and provide quick and secure payments.

Informazioni di contatto
384 Linthorpe Road, TS5 6HA, Middlesbrough, Regno Unito
- customerservice@genuinestyle.com
- genuinestyle.com
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Oakley sunglasses …
Bit of a misunderstanding with delivery date and communication at 1st but to be fair this was quickly resolved and I was kept up to date with my order, I would have no hesitation in purchasing again from this supplier
Great customer service
I had a delayed order with Genuine Style, but what really stood out was not the issue itself, it was how it was handled.
Delays can happen, especially when suppliers are involved. What matters is the response, and in this case it was excellent. Communication was clear, honest and proactive throughout. I always felt informed and never had to chase for updates.
Richard and the team took real ownership of the situation and went above and beyond to put things right, which made all the difference.
It is not often these days that you genuinely feel like a valued customer, but that was absolutely my experience here. A great example of how customer service should be.
Highly recommended.
I recently purchased a pair of police…
I recently purchased a pair of police Lewis Hamilton sunglasses from Genuine Style, and I couldn’t be happier with the experience. From start to finish, the customer service was exceptional, even what size frames I would like to order. The website was easy to navigate, and detailed product descriptions helped me choose the right model.
After placing my order, I received prompt confirmation and next day shipping, which made the process smooth and worry-free. When I had a quick question about lens options, the customer service team responded immediately and provided clear, helpful guidance.
The sunglasses themselves are top quality—durable, comfortable, and perfect for everyday use. I also appreciated that they came with a straightforward warranty.
Overall, this was one of the best online purchasing experiences I’ve had. I highly recommend this store for anyone looking for sunglasses, especially if good customer service matters.
Oakley sun glasses arrived next day
Ordered a pair of Oakley sun glasses around 2pm, arrived next day. Great price also.
Excellent selection of products at…
Excellent selection of products at competitive prices. Ease of ordering and promt delivery.
I needed to return part of my order and the return process was also good.
Really great experience
Really great experience, Arrived promptly (within 2 days) perfectly in time for my ski trip which was a life saver. The product was correct and of good quality, including the packaging. I will most definitely be purchasing my ski gear from here from now on. Thank you guys!
The sunglasses were exactly as…
The sunglasses were exactly as described, it was the price I was looking at paying for them. They turned up in the timescale they said they would so had no waiting around for the delivery which was brilliant. Highly recommend buying from them.
Quick delivery and happy with purchase
Super speedy delivery and sunglasses as expected. Great.
Excellent service from a UK based…
Excellent service from a UK based company. Called Genuine Style to ask a few questions regarding Smith ski helmets and goggles, lady on the phone was extremely helpful. Placed my order online and arrived next day. Helmet and goggles were well packaged and as described in mint original packaging. Offering free returns too if required. 5* service and goods.
Bit of a delay in delivery,but kept…
Bit of a delay in delivery,but kept informed and updated throughout,which is all you could of asked for,and items delivered were spot on what I wanted.
Thanks.
I am really happy with the service I…
I am really happy with the service I have received from Genuine I ordered something I really want it came quickly am I am really happy with the product I will definitely use Genuine again
Didnt know it had received my item,only…
Didnt know it had received my item,only to email them to find it had been delivered, sent me a picture of it underneath the builders bucket who had previously done work at the house and had left apile of rubbish for the waste removal men to take by the time I knew it had been put under the bucket it was to late the rubbish had already been taken. Emailed them again had no response.

Risposta di Genuine Style
Could not fault anything
Could not fault anything. I ordered and I received, what's not to love
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







