GameGear.net Recensioni 

186
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

I'm typing words, but words can't explain how perfect the experience has been doing business with this company. 5-star customer service resolving every issue with empathy my extremely frustrating situ... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Max Fu and crew are second to none! They went way above and beyond to help me with making a special order. Me not being tech savvy they helped with a lot of advice, guidance, tips and most of all........ Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A very positive experience and conversation with the seller. The seller Max knew what Arthur was looking for, and made sure that Max would produce a great product. I would be interested in having some... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Purchased an NES/SNES combo unit as a birthday gift for my sons. SNES gameplay had several issues (minimized screen size, poor audio quality and severely reduced gameplay speed). While it took a while... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di videogiochi

Scritti dall'azienda

We Play and Review Each Product We Sell. We're a group of video game-manics who strive to import and provide quality video game products, to gamers all over the world. Our team source products directly from manufacturers and fulfill orders via our self-built fulfillment network, eg, overseas and domestic facilities, air cargos, etc. We employ world-class carriers like UPS, DHL, USPS and FBA as our shipping partners for international and domestic shipping. Most importantly, we play and review each product, like a real gamer does before we sell it. US Location: GameGear.net 201 Ruthar Dr. Newark, DE 19711 Email: support@gamegear.net Phone: 323-334-0979


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

186 recensioni

5 stelle
4 stelle
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4,6

Tutte le recensioni

(186)

19 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great product and even better customer service

Great product and even better customer service. My first card developed a minor bug that only affected its ability to shutdown properly. Rather than wait to see if the bug worsened, they shipped me out a new card at no cost to me.

The card and game console are really great. A ton of great games, the ability to add cheat codes, all good stuff. Highly recommend, especially if you’re not interested in building and tinkering on your own retropie.

23 marzo 2022
Valutata 5 stelle su 5

My experience with game gear has been…

My experience with game gear has been very pleasant. I had purchase a controller from them and the controller had a small Malfunction I emailed them about my problem and and they sent me another controller Express delivered it in 3 days. They got back to me Really quick and solve my problem I am very pleased with my purchase 5 stars service!!!! This is the way a company should be run.

28 febbraio 2022
Valutata 5 stelle su 5

Professional support and an excellent…

Professional support and an excellent product. I had a issue with the first box with noise but it worked perfectly. The company sent me a new one without question and I sent the old one back with a prepaid shipping label. Excellent support and will do business with again. Ive let a few friends know and they are ordering one also, after playing and looking at all the games available.

1 dicembre 2021
Valutata 5 stelle su 5

Nostalgia at it's best

Love the console. It's crazy to play all the games that I did as a kid, now with my own kids. Super fun and haven't even scratched the surface of games available.

7 ottobre 2021
Valutata 5 stelle su 5

I've made several purchases now and…

I've made several purchases now and been met with excellent customer service and an excellent product every time. So many games across so many consoles that I had forgotten from my childhood. System works perfectly and everything I've asked has been responded to eagerly and happily. Couldn't ask for better service. I would recommend purchasing here before anywhere else to my friends and family. Great shopping experience.

14 settembre 2021
Valutata 5 stelle su 5

Great customer service

Received my raspberry pi with an SD card that was going corrupt. When I reached out for assistance they asked for a very minimum amount of evidence and was quick to send out a new SD card.

13 settembre 2021
Valutata 5 stelle su 5

Excellent system. Amazing customer sercice

The system is exactly what was described. Actually, no, it was better than that. So many great games and they work perfectly. I've only had the chance to play about 40 games but they are excellent. What is even better, though is the customer service. They communicate well and will answer any questions and are there to help. I am very happy with everything about this purchase.

7 settembre 2021
Valutata 5 stelle su 5

Loving The Customer Service Given to me

I love the fact that this company are very kind and do help people I have had some issues where Dreamcast wasn't added into my SD card and the company sent me the actual SD card I needed. Now I'm having some issues with some games and he is still helping me with my situation which I truly appreciate I will buy from this company again as I'm thankful for their customer service they also make sure the customer is satisfied with their purchase I'm loving a lot of great games in my Sega Genesis Mini I love the fact to have all of my favorite games in one system and not have to connect my Nintendo or Sega Genesis it saves so much space I love it!

1 settembre 2021
Valutata 5 stelle su 5

6 Stars

Really easy to set up and brings back great memories. You can’t beat this system for the price. Interface is super simple too!

13 agosto 2021
Valutata 5 stelle su 5

Great company

This company was great to work with! It was easy to order our system. When we got it, after using it once, there was a little glitch to it. I emailed the company and they got back to me very quickly. They fixed the issue very quickly and politely. I'll use these guys again!

6 agosto 2021
Valutata 1 stelle su 5

QC Issues on Both Consoles

The first game consoles we received didn't work. The second replacement also didn't work. We received a refund from Amazon. QC is an issue with the products we received.

6 agosto 2021
Logo di GameGear.net

Risposta di GameGear.net

Hi Eliza, I've just sent you an email regarding this issue and I am still waiting for your reply. We will send you another controller to troubleshoot. Hope this issue can be resolved~

Valutata 1 stelle su 5

The console I purchased is a fun idea…

The console I purchased is a fun idea but is very cheaply made and not worth the money I paid for it. It's slow to start up and frequently has to be restarted during game play. During game play, the games suddenly slow down and the music sounds broken. This happens often and pretty much defeats the purpose of owning this console.

27 luglio 2021
Logo di GameGear.net

Risposta di GameGear.net

Hi Nichole, I apologize for our console didn't fulfill your needs. I've sent you an email regarding this issue. Let have this issue resolved and hope our relationships can be fixed, too~

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