GameGear.net Recensioni 

186
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

I'm typing words, but words can't explain how perfect the experience has been doing business with this company. 5-star customer service resolving every issue with empathy my extremely frustrating situ... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Max Fu and crew are second to none! They went way above and beyond to help me with making a special order. Me not being tech savvy they helped with a lot of advice, guidance, tips and most of all........ Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A very positive experience and conversation with the seller. The seller Max knew what Arthur was looking for, and made sure that Max would produce a great product. I would be interested in having some... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Purchased an NES/SNES combo unit as a birthday gift for my sons. SNES gameplay had several issues (minimized screen size, poor audio quality and severely reduced gameplay speed). While it took a while... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di videogiochi

Scritti dall'azienda

We Play and Review Each Product We Sell. We're a group of video game-manics who strive to import and provide quality video game products, to gamers all over the world. Our team source products directly from manufacturers and fulfill orders via our self-built fulfillment network, eg, overseas and domestic facilities, air cargos, etc. We employ world-class carriers like UPS, DHL, USPS and FBA as our shipping partners for international and domestic shipping. Most importantly, we play and review each product, like a real gamer does before we sell it. US Location: GameGear.net 201 Ruthar Dr. Newark, DE 19711 Email: support@gamegear.net Phone: 323-334-0979


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

186 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Solitamente risponde entro 1 settimana

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4,6

Tutte le recensioni

(186)

19 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The communication was outstanding

The communication was outstanding. I ordered a RetroPie card that took some time to be delivered, which I understand. They responded well and let me know what was going on. Once they got the item back in stock, I received my card in a timely matter.

18 aprile 2023
Valutata 1 stelle su 5

On my second console,which took 3…

On my second console,which took 3 months and dozens of emails to replace,and the new console freezes every time I try to play it.i suggest you save money and get a super console x2 pro,it's $120 cheaper and works better.

22 marzo 2023
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Risposta di GameGear.net

Dear Chase, we're sorry for the inconvenience and we've sent you email to check the problem and waiting for your reply!

Valutata 5 stelle su 5

When we received our game system and…

When we received our game system and set it up we were disappointed that it wasn’t working correctly. After talking with support they corrected the problem promptly. New system in and now can’t stop playing games. This system is awesome with all the old nostalgia games.

2 febbraio 2023
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Risposta di GameGear.net

Thanks for your support! I'm so happy to see you love our product. And I'll add you to the "Free Upgrade"list and once we have a new version, I shall let you be our first-review gamer!

Valutata 5 stelle su 5

Game gear was very responsive when I…

Game gear was very responsive when I had an issue with my first SD card. They shipped a replacement out immediately and I have been enjoying my retropi games

16 novembre 2022
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Risposta di GameGear.net

Thanks Dania, I'm so happy to see you love our product. And I'll add you to the "Free Upgrade"list and once we have a new version, I shall let you be our first-review gamer!

Valutata 3 stelle su 5

The 2 controllers had no boxes as…

The 2 controllers had no boxes as advertised. They were shoved in my mailbox. Thank goodness they weren't broken. Went to report in your chat section, and it wasn't optional at the time.

10 agosto 2022
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Risposta di GameGear.net

Dear Alan, thanks for your helpful review and I've sent you an email about it, waiting for your reply:)

Valutata 3 stelle su 5

Great games but not a lot of support

Love the card. Asked for a few extra games but never heard back

31 luglio 2022
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Risposta di GameGear.net

Dear Chadler, thanks for your support and sorry for the late reply, I've already sent you the way to unlock games via email, just let me know if you have met any other problem!

Valutata 1 stelle su 5

Temu has cheaper options and better

I’ve had a really bad experience with GameGear. The products they offer are not rated for USA Electrical outlets, the customer service is nonexistent, and the worst of all you could get the exact same product on Temu for less than $20. Do Not Waste you time or money on them.

18 luglio 2022
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Risposta di GameGear.net

Dear Spencer, thanks so much for your support and wish you have a good time~

Valutata 5 stelle su 5

Great game and great company

Purchased the game console and there was a twitch - customer service promptly had me return it and sent me new one and it is amazing! Def recommend getting one-reliving my childhood with my lil one🙏

16 luglio 2022
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Risposta di GameGear.net

Thanks so much for your kindness Billy, wish you have a happy gaming!

Valutata 1 stelle su 5

Game gear support no help

Game gear support no help. Tried to fix my broken device. Still ended up broken. Asked them to send me a new one and they never replied back
No good stay away

15 luglio 2022
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Risposta di GameGear.net

Dear Roylance, I'm sorry for the inconvenience, I've sent you an email to solve this!

Valutata 5 stelle su 5

They respond to questions promptly and…

They respond to questions promptly and do support there product.

23 giugno 2022
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Risposta di GameGear.net

Thanks so much Robert, that means everything to us~ And I'll add you to the "Free Upgrade"list and once we have a new version, I shall let you be our first-review gamer!

Valutata 5 stelle su 5

Excellent Service, Shipping and Product

Excellent service, support and quick response to any questions. Products are great quality and I am very happy with everything purchased.

21 giugno 2022
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Risposta di GameGear.net

Thanks so much Douglas, that means everything to us~ And I'll add you to the "Free Upgrade"list and once we have a new version, I shall let you be our first-review gamer!

Valutata 3 stelle su 5

the paddles cheap and break FREQUENTLY

the paddles cheap and break FREQUENTLY; however, the customer service is great and it sounds like they are making adjustments to improve their product!

17 maggio 2022
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Risposta di GameGear.net

Ryan, I'm sorry to see this problem happened and I've sent you email and you can get the replaced paddle there!

Valutata 1 stelle su 5

We had issues with the controller not…

We had issues with the controller not properly playing the N64 portion of the system. We sent the item back for review, and received it Weeks later in a new device with the same exact issues. Totally unacceptable, we regret our purchase. For the price that you spend, it is easier and better to opt for the state of the art system with a reputable company. Avoid this purchase.

13 maggio 2022
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Risposta di GameGear.net

Dear Michael, according to our record, we have issued a full refund back in April, 2022. We're sorry that you had difficulty mapping the controller in N64 games (while the other 40+ systems and 10k+ games are working flawlessly). At this moment, all our system are shipped with N64 games preconfiged, you are welcome back any time for another purchase!

Valutata 5 stelle su 5

Good Stuff

Ordered direct. It was there within a week and works great. Plug and play. The interface is excellent compared to the previous retro gaming system I had.

11 maggio 2022
Valutata 5 stelle su 5

Worth it!

This thing is awesome! It might be really easy but its still really fun. Well worth the purchase in my opinion.

25 aprile 2022
Non scritta su invito

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