Graham + Sibbald - Inverness Recensioni 3

Can’t fault Neil Cromarty Inverness branch. Came to survey my parents house for Home Report and discovered they had got Cavity Wall insulation put in! Obviously devastating for me trying to sell property but he went above and beyond to contact colliegues over Scotland to try and find companies that would extract this cavity wall. He gave me contact details and as a result i got a company which has now extracted the cavity wall and at a very reasonable price. Can now move forward with selling property but
Thank you again

Great experience. Quick turnaround in request and so easy and professional to deal with. Definitely recommend.

Graham & Sibbard were commissioned to carry out a valuation survey on unusual small non-standard build cottage by the Lender. Charged me over £3,300. Didn’t advise me or those who commissioned that they couldn’t actually meet the lenders requirements, so, lost my mortgage offer and my money, only wanted £40k from a cottage - cost more for a piece of land. Would I use again, absolutely never, I would always advise against using them, would never ever recommend.

Response to comment.

Unfortunately I’ve already raised with the office, amendments to the reports to correct errors have been refused, I had to remind them that legally I’m the prime customer having paid for the service, I have now to put in another formal complaint and wait for a response before I can go to the ombudsman

I would be happy to resolve but it appears the company doesn’t.