The company did everything I expected of them, plus more that I hadn't really considered, as this was the first time I'd personally dealt with a Funeral Director. The first meeting with the FD was ve... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The team at A E Joliffe Ferndown have been wonderful throughout. All our wishes were met with sensitivity and compassion. Never having organised a close family funeral I found the advic... Leggi di più
L'azienda ha risposto
I cannot praise the Lesley Shand highly enough for their care and kindness following my partner's passing. From the very first contact, every detail was handled with sensitivity and compassion. Noth... Leggi di più
I spoke with Peter Short who assured me he would help/arrange and take a lot of pressure off me - and he DID. He is an absolutely brilliant marvellous and a lovely man. On the day he dressed beautif... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.
Douch Family Funeral Directors
Scritti dall'azienda
- Our Number One Priority is You!
- Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.
Informazioni di contatto
Leigh Road 7, BH21 1AB, Wimborne, Regno Unito
- 01202 882936
- review@fcdouch.co.uk
- funeraldirector.co.uk
4,9
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I used the Blandford Forum Funeral…
I used the Blandford Forum Funeral Directors, Lesley shand. Peter was the funeral director , he was absolutely marvellous , nothing was to much trouble. The funeral was just what my partner wanted thanks to Peter. I would definitely recommend this Funeral Company to others.
18 agosto 2025
Risposta di Douch Family Funeral Directors
Thank you, Lindsay for taking the time to leave this lovely review, and most importantly for entrusting Clive into our care and allowing me to take care of the arrangements for you. It was a privilege. Best wishes. From Peter and the team at Lesley Shand Funeral Service.
Consideration and dignity
We were extremely happy with the way our mother's funeral was conducted. Peter kept us informed and offered assistance and choices at each stage of the process. We were impressed by his kind manner, attention to detail and the dignified bearing of his team.
21 agosto 2025
Risposta di Douch Family Funeral Directors
Thank you, Marie for taking the time to leave this lovely review, and most importantly for entrusting Mum into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family. Best wishes. From Peter and the team at Lesley Shand Funeral Service.
Very caring and respectful of our needs and grief
Amy was caring and sensitive to our grief . She ensured the funeral was arranged to our wishes and nothing was too much trouble. Amy kept us informed and called on the day of the funeral to check we were okay and had everything in place. Everything was as we wanted and could not have been as my better. Thank you again from all the family
18 agosto 2025
Risposta di Douch Family Funeral Directors
Dear Felicity
Thank you for taking the time to write such a kind review regarding the funeral arrangements for Clive. It really is much appreciated. Kind regards. From Amy & the rest of the team at Douch & Small Funeral Directors.
From the first painful phonecall...
From the first painful phonecall to request their assistance after my Dad passed to the final farewell at their peaceful and respectful premises I could not have chosen a better Funeral Director to handle and assist with everything at such an emotional time. All the staff were very caring, considerate and respectful.
2 luglio 2025
Risposta di Douch Family Funeral Directors
Thank you Tina for your kind review and for choosing to use the Sheila Kendrick Ceremony Room for your service. We truly appreciate you taking the time to share your feedback and also for giving us the opportunity to help you at such a very difficult time. Kindest regards. From Adrian, Helen and the rest of the team at AE Jolliffe & Son.
All made as easy as possible
All made as easy as possible. Kind, caring and understanding. Nothing too much troublele
1 agosto 2025
Risposta di Douch Family Funeral Directors
Many thanks for taking the time to leave a review. I am pleased to hear that we have made this difficult process for you a little easier. Kind regards. From Gemma and the rest of the team at Albert Marsh Funeral Directors.
The whole team were caring and…
The whole team were caring and considerate, especially Kerry who got me and my family through a very difficult time. She made a lovely perfect day, as much as a funeral can be.
7 agosto 2025
Risposta di Douch Family Funeral Directors
Thank you Iris for your 5 star review, it has been a privilege to look after you and your family through this difficult time.
Kindest Regards. From Kerry and the rest of the team at A E Jolliffe & Son.
Wonderful help and support... all aspects of funeral…
So helpful with all aspects of funeral care and wonderful service and professionalism shown throughout this difficult time .
11 agosto 2025
Risposta di Douch Family Funeral Directors
Dear Kim
Thank you for taking the time to leave a lovely review regarding our services. Your kind words are much appreciated. All the best. From Amy and the rest of the team at Douch & Small Funeral Directors.
Our Mothers Funeral
Gemma and the staff at Douch were very understanding and compassionate. Their advice, help and care was indispensable making the sad event of my mothers funeral that much easier.
8 agosto 2025
Non scritta su invito
Risposta di Douch Family Funeral Directors
Many thanks for taking the time to leave a review of our services. It was a privilege to be able to support you with the funeral arrangements for your Mother's funeral service. Kind Regards Gemma and the Team at Albert Marsh Funeral Directors.
Albert Marsh Funeral Directors gave my…
Albert Marsh Funeral Directors gave my father the most perfect funeral I could hope for. We, as a family are exceedingly grateful for their unfailing professionalism and kindness during the entire process.
25 luglio 2025
Risposta di Douch Family Funeral Directors
Dear Anna, thank you for taking the time to leave such a lovely review. It was my pleasure to help organise and conduct such a fitting funeral service for your father Hugh.
Kindest regards. From Ollie and the rest of the team at Albert Marsh.
Our parents farewell
Thanks to all involved at joliffs
At a very tough time !!
Everything was dealt with to make things
Easier for us both
Both mum and dad have been buried jolliffs each time . once again many thanks for your service
17 luglio 2025
Risposta di Douch Family Funeral Directors
Thank you Mark for your lovely review and for giving us the privilege once again to help you and your family. It was a very difficult time for you all and we were pleased to be able to support you to make it that little bit easier for you. Kindest regards. From Adrian and the rest of the team at AE Jolliffe & Son.
Always treated with dignity and respect…
Always treated with dignity and respect at a difficult time.
Excellent Guidance on what we needed to do. They took care of everything from arranging a slideshow and celebrant.
The on site ceremony room is so much better than any crematorium.
Adrian and the team at A E Jolliffe have taken great care of both my dad's and my sons arrangements
24 luglio 2025
Risposta di Douch Family Funeral Directors
Thank you, Derrick for your lovely words. It was an honour to look after your family during this very difficult time, especially so quickly between the loss of your loved ones. Our onsite ceremony room was a perfect setting to personalise your Son’s funeral, including the wonderful photo tribute in his memory. All our best to you. From Adrian and the rest of the team at A E Jolliffe & Son Funeral Directors.
I was particularly impressed with…
I was particularly impressed with Adrian and Rob. Adrian was very helpful when we first visited to arrange my husband's cremation. He put us at ease and had lots of helpful suggestions. Rob came to the house to discuss details of the service at the crematorium, and he also had useful suggestions regarding putting my grandchildren at ease during the service. Everyone at Joliffes was very kind and made a harrowing experience bearable. Thank you all
23 luglio 2025
Risposta di Douch Family Funeral Directors
Dear Ruth, thank you for taking the time to post a lovely review, it was our honour to help you through the arrangements for your husband’s funeral. The ceremony at Bournemouth Crematorium was a lovely setting to say your final goodbyes, and Rob Langdown provided a wonderful service. Kindest regards. From Adrian and the rest of the team at A E Jolliffe & Son.
Jolliffe were amazing and made a very…
Jolliffe were amazing and made a very stressful and sad time as easy as it could be, Adrian and all the team were very helpful and dealt with all questions we had in a professional and warming way , Jolliffe have been used for both my grandparents and now both my parents thankyou to all of you .
15 luglio 2025
Risposta di Douch Family Funeral Directors
Sonia, thank you for your lovely review and thank you for allowing us to look after you again. It was our privilege to see make sure everything was perfect on your loved ones final journey. The service in Church was a lovely and thoughtful setting to say your goodbyes. Kind regards. From Adrian and the rest of the team at A E Jolliffe & Son.
For Bill
The kindness and support from Elise was superb. She was knowledgeable, professional and helpful throughout a difficult time for me.I cannot thank her enough. Cheryl Hobbs
5 giugno 2025
Risposta di Douch Family Funeral Directors
Dear Cheryl,
Thank you so much for your kind and thoughtful words. It means a great deal to know that we could be there for you during such a difficult time. Supporting you through the arrangements for Bill’s funeral was an honour.
We wish you all the best for the future. Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.
A very personal and special ending for our mum.
My sister and I are very happy to give an unreservedly good review to your company for the way you conducted our mum's funeral.
Gemma at the office in Wareham handled the whole procedure with care and respect and organised the church service, vicar , burial and everything associated with the ceremony as well as the chapel of rest where we could visit mum at any time. She made a very difficult time as easy as possible for us and a feeling that we had done everything possible to give mum a dignified and very personal ending.
Thank you all so much.
17 luglio 2025
Risposta di Douch Family Funeral Directors
Many thanks for taking the time to leave such lovely words. It was a great honour to be able to make such a difficult time for you that little bit easier for your family. Kindest Regards. From Gemma and the rest of the team at Albert Marsh Funeral Directors.
Excellent service and lovely staff
Excellent service and lovely staff
Couldn’t be better
15 luglio 2025
Risposta di Douch Family Funeral Directors
Dear Sue,
Thank you so much for your kind words. We’re truly honoured to have been able to support you and we're glad our team could offer comfort and care when it was needed most.
We wish you all the best for the future.
Kind regards from Elise and the rest of the team at James Smith Funeral Directors.
Marcella was amazing
Marcella was amazing. She was so compassionate, empathetic and kind. She went above and beyond to ensure everything ran well on a very sad day. She was always there if there were any problems. The other staff were also very kind. Marcella is a credit to the company and I can't thank her enough for everything she has done.
10 luglio 2025
Risposta di Douch Family Funeral Directors
Dear Cathy,
Thank you so much for your incredibly kind words. It truly means a great deal to us to know that we were able to support you and your family during such a difficult time. It was an honour to assist you, and I’m so glad to hear that everything went as you had hoped on the day.
With heartfelt thanks,
Marcella & the Team at Ives & Shand Funeral Service
Risposta di Douch Family Funeral Directors
Thank you for taking the time to leave a review of our service.
It was a privilege to help you. We are truly grateful to know you felt supported and cared for during such a difficult time.
We wish you all the best for the future. Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.
Kind and thoughtful
Marcella was kind, thoughtful and gave us a lot of her time. Dads service was just as we all hoped it would be. Thank you.
7 luglio 2025
Risposta di Douch Family Funeral Directors
Thank you so much for sharing your thoughts. It means a great deal to me that I could offer the support you needed during such a difficult time. I’m so pleased to hear that your dad’s service was exactly as you hoped. It was an honour to be there for you and your family. Kind regards. From Marcella and the rest of the team at Ives & Shand Funeral Service.
Compassionate and professional
Very compassionate and professional staff. Everything was organised exactly as requested, including finding the right flowers, just what my Mum would have wanted. Thank you.
27 giugno 2025
Risposta di Douch Family Funeral Directors
Thank you Julie for taking the time to leave a review. It was my pleasure to help you and your family during this difficult time. Kind regards. From Ollie and the rest of the team at Albert Marsh Funeral Directors.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.