Frosts Garden Centre Recensioni 

842
•
TrustScore 3.5 su 5

3,4

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

Having visited the Cafe/ Eatery on previous weekends and having no problems we were expecting the usual level of food service. Unfortunately that didn’t happen. Upon taking our seats at an available... Leggi di più

Valutata 5 stelle su 5

My husband and I dined at the Frosts restaurant in Willington last week. We ordered the soup which, to my surprise, was the best soup I have ever tasted. Roasted peppers, onion and coconut soup which... Leggi di più

Valutata 2 stelle su 5

Visited sunday 09/03/2025 first time since frosts was taken over, found the main building was crammed, way too many clothes, and not enough room to browse, other customers bumping into us, we dont fe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I just wanted to say a huge thank you to Estelle and Samari and the chefs that looked after us for afternoon tea. It was my nephew Jack's birthday, who has autism, and my Dad's birthday, who has dem... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Vivaio e articoli per il giardino

Informazioni fornite da varie fonti esterne

Inspiring gardeners since 1946, Frosts is a family owned group of four award-winning centres offering a superb shopping destination, inspirational plant nurseries, great events calendar, beautiful restaurants, a food hall and florist. Our Centres are in Woburn Sands, Willington, Brampton and Millets Farm - we hope to see you soon.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

842 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(842)

17 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

All good :) Friendly helpful staff

All good :) Friendly helpful staff, fast delivery :)

10 maggio 2024
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Risposta di Frosts Garden Centre

Good morning,

Thank you for taking the time to leave us a review, we are pleased you were pleased with your fast delivery.

Kind regards
Frosts customer experience team

Valutata 5 stelle su 5

Great Service and Delivery

Service was very good.

15 maggio 2024
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Risposta di Frosts Garden Centre

Good morning Stuart,

Thank you for your review, we hope you are enjoying your new purchase.

Kind regards
Frosts customer experience team

Valutata 5 stelle su 5

Happy Gardener

Very nice garden centre not the closest to where we live but well worth the extra drive. Good range of garden equipment, plants etc. Also the restaurant is worth a visit! Recently ordered compost.and decorative stones for delivery. Staff were helpful, was advised of delivery date by phone and items delivered within timeslot advised. Will be back!

15 maggio 2024
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Risposta di Frosts Garden Centre

Good morning,

Thank you for your review and sharing your feedback on your visit. We are pleased you drove those extra miles to visit us and were able to find what you wanted on the day along with being able to enjoy our restaurant. We do hope to welcome you back again soon.

Kind regards
Frosts customer experience team

Valutata 5 stelle su 5

Very helpful from beginning to…

Very helpful from beginning to efficient delivery and kept informed all along the transaction.

13 maggio 2024
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Risposta di Frosts Garden Centre

Good morning,

Thank you for your review, we are pleased you were happy with the service you received for your delivery.

Kind regards
Frosts customer experience team

Valutata 2 stelle su 5

Booked delivery and was cancelled on…

Booked delivery and was cancelled on the morning of delivery, and now had to wait another 10 days, so not received as to date.

6 maggio 2024
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Risposta di Frosts Garden Centre

Good morning Dave,

Thank you for your email, I am sorry you have had this issue with your delivery. We never want to cancel unless it is a matter of urgency and appreciate we are now unable to deliver this until you have returned from your holiday which is why this is not any sooner than 10 days, if this does change please do let us know and we can get this to you sooner.

Kind regards
Frosts customer experience team

Valutata 5 stelle su 5

Great service

Louise who served us was great. The customer service was brilliant.

6 maggio 2024
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Risposta di Frosts Garden Centre

Good morning Brenton,

Thank you for taking the time to leave us a review following your service from Louise, I will be pleased to pass this on to her.

Kind regards
Frosts customer experience team

Valutata 5 stelle su 5

Delivered my trough for growing veg

Delivered my trough for growing veg. Efficient. Reliable. Beautiful product. Thanks!

13 maggio 2024
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Risposta di Frosts Garden Centre

Good morning,

Thank you for your review, and good luck with your vegetable growing!

Kind regards
Frosts customer experience team

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service

13 maggio 2024
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Risposta di Frosts Garden Centre

Good morning Sue,

Thank you for your review, we pride ourselves on the customer service we provide so it is lovely to see this recognized.

Kind regards
Frosts customer experience team

Valutata 5 stelle su 5

Arrived on time

Arrived on time, 2 good delivery people, very helpful

10 maggio 2024
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Risposta di Frosts Garden Centre

Good morning Ina,

Thank you for taking the time to leave us a review following your delivery. We hope you will be enjoying your new purchase.

Kind regards
Frosts customer experience team

Valutata 5 stelle su 5

Very help

Sales staff very helpful and the delivery was fast

10 maggio 2024
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Risposta di Frosts Garden Centre

Good morning Jackie,

Thank you for your review, we are pleased to read you were happy with the service we provided.

Kind regards
Frosts customer experience team

Valutata 4 stelle su 5

The holes on the table were not drilled…

The holes on the table were not drilled though so screws very hard to put in.also the screws did not have screw holes in top.

15 maggio 2024
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Risposta di Frosts Garden Centre

Good morning Ivy,

Thank you for your review, I am sorry to hear you have had this issue with your table. Please do raise this with our customer experience team so we can get this looked into for you and a replacement if necessary.

Kind regards
Frosts customer experience team

Valutata 4 stelle su 5

Found what I wanted but incorrect…

Found what I wanted but incorrect information given regarding the product. I was told I was buying the display model as no others in stock or scheduled to be reordered. But when the planter arrived, it was not the display model, but a brand new model, flatpacked. I was told by the delivery driver that there were many in stock. Very peculiar.

30 aprile 2024
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Risposta di Frosts Garden Centre

Good afternoon Elaine,

Thank you for your review, I am sorry to hear you had this issue. We will investigate your purchase and make sure this is fed back to the team that took your order.

Kind regards
Frosts customer experience team

Valutata 5 stelle su 5

Well constructed

Well constructed, very stylish, lovely colour of wood, worth getting a cover as rain could spoil it over a period of time. Fast delivery, regular updates given by company. Would recommend

8 maggio 2024
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Risposta di Frosts Garden Centre

Good afternoon Linda,

Thank you for your review we hope you have been able to make the most of the good weather in the garden with your new furniture.

Kind regards
Frosts customer experience team

Valutata 5 stelle su 5

Fantastic service from ordering to…

Fantastic service from ordering to delivery.. was kept informed of delivery date and times, Delivery was at the time expected and the two delivery men were brilliant unpacked our furniture and took away all the packaging.. would highly recommend Frosts.

13 maggio 2024
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Risposta di Frosts Garden Centre

Good afternoon Ann,

Thank you for sharing your experience of your delivery following your purchase, we are pleased to read you would recommend us to others in future.

Many thanks
Frosts customer experience team

Valutata 5 stelle su 5

Left alone to think about our purchase

Left alone to think about our purchase, then , the assistant then went ahead and explained all about the product and delivery arrangement. So easy and we left very exited about our new purchase

3 maggio 2024
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Risposta di Frosts Garden Centre

Good afternoon,

Thank you for your review and purchase with us, we do hope you have been enjoying your new furniture in the sunshine!

Kind regards
Frosts customer experience team

Valutata 5 stelle su 5

Excellent service


Provided a review on 1st May copied below.

Excellent service received from Allan in the garden furniture section at Willington. He was helpful, knowledgeable and not at all pushy.
Only went in for a cake, coffee and wander and ended up buying garden furniture.
Delivery was quick and carried out by, two nice guys.

25 aprile 2024
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Risposta di Frosts Garden Centre

Good afternoon Andrew,

Thank you for taking the time to leave us a review following your visit and purchase of garden furniture. We are so pleased to read your comments regarding Allan and will make sure this is fed back to him!

Kind regards
Frosts customer experience team

Valutata 5 stelle su 5

Garden Furniture experience

Louise in the sales team at Frosts was so helpful and knowledgeable. Could not fault her attention and support. A very pleasurable experience. Thank you.

22 aprile 2024
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Risposta di Frosts Garden Centre

Good morning Andy,

Thank you for leaving us a review and your kind words for Louise. It has been a pleasure helping you with choosing the right garden furniture and now expanding your set. We look forward to visiting you again soon for the delivery and hope you will continue to visit in the future.

Kind regards
Frosts customer experience team

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