Fredrick Edwards Limited Recensioni 

AVOID, AVOID, AVOID
Avoid this company at all costs. Their communication is so bad it’s misleading, they change their minds and make the rules up as they go and they will charge you bucket loads of money for doing absolutely nothing for you. AVOID, AVOID,AVOID . £240 charge for them not letting me know there was a deadline BUT THEY WILL NOT TELL YOU THIS. Record ALL phone calls with them if you are using them. Charge reduced to £72 for cancellation fee…not sure who cancelled it, it wasn’t me. They will communicate poorly until they think you owe them money, then they will hound you with emails, phone calls and invoices. I paid £72 to be told they could not proceed with my claim. Awful company, feels like a scam.
Frederick Edwards, don’t bother responding to my review with your inane pathetic excuses. I have read everyone else’s’ reviews and had a very similar experience. What a lovely company you are….
AVOID, AVOID, AVOID unless you want to part with your hard earned cash for absolutely nothing. If you do, this is definitely the company for you!

Even a letter off action fraud is not enough for these bunch of bully boys , scum bags ..

Following an advertisement I replied and gave permission for this company to try and claim back possible PPI funds.
OVER TWO years later they finally get back in touch telling me they have information the claim had already been settled, they then said I must contact HMRC to get information from them to confirm this.
I tried to call HMRC several times and despite being on hold each time for about half an hour did not get to speak to them.
They simply said it was tough, if you cannot provide the confirmation then you breach their terms and conditions.
Due to this Fredrick Edwards closed my claim and then issued a cancellation invoice for £60 + VAT.

Oh I am sure it is all above board and legal but it does not make it right, take my advice and go elsewhere - save yourself money.

Constantly harassed with phone calls and bully tactics. I found this very intimidating and upsetting and stated to one of the callers I suffered from my nerves. Now I’ve been sent an invoice for cancellation policy. This is the biggest SCAM going. I advise everyone to call Ofcom and report this harassment.

Spoke to a rep called Lynn. She clearly guided me through the entire process clearly. Even when I needed help in terms of issues with my bank. Her advice was excellent and has now allowed me to continue with my refund claim. Thanks Dave

Absolutely stressful all it constant phonecalls I have a brain injury and memory impairment due to epilepsy constant badgering now I have had an invoice to pay them £240 for breaking the contract I'm really worried about this and I don't no were to turn

They have taken money from me without doing any for that money. Do not become involved with them in any way. They do not pay attention to anything said to them.

18 days ago, HMRC sent me a letter informing me that they've sent a cheque to this company, which is money for me. I still haven't received it.
This company are very quick to send threatening letters, but not, it seems, so quick to send you your money. I would strongly recommend you avoid using this company.

Lovely people to deal with & fast service.
I didn’t even know I could claim until they rang me!

I would not give even 1 star had the option been available. This Company cold calls you then the information they give is completely misleading.
When I was called well over a year ago I informed the caller that I could not be 100% sure I had not received any tax back re PPI claims, she replied "Well you have a lot of PPI payments on various loans etc its still worth pursuing as you could be owed a lot of money"
I then repeated that I was not sure if I had ever received tax back and she replied by listing all the PPI claims I had made. She said with all these it's STILL worth pursuing,
I then agreed, now over a year later after I HAD TO CALL THE TAX OFFICE 8 TIMES AT LEAST ON THEIR BEHALF, I have been informed my case has been closed and they are going to invoice me for 40% of a previous claim I made and received via another company.
This company does not give you correct information in their cold calls they just try to convince you you are owed a lot of money but do not inform you of possible consequences in fact they do the opposite by harassing you into agreeing.
I have asked for a copy of the original cold call, I doubt I will get it, then I will pursue further help.
Please avoid this company at all costs!!
THE CONTENTS IN MY REVIEW ARE 100% CORRECT!! As, I am completely sure that all the other NEGATIVE reviews are 100% correct and Frederick Edwards patronising replies show their complete rudeness to their clients.
It's VERY clear from 99% of the reviews on here that this company is nothing short of a Cowboy outfit and I will be recommending to EVERYONE I know NOT to deal with this Company. I will also be taking matters further. I am totally disgusted by the replies on here to both mine and everyone else's Complaints but after my experience I do not expect any better treatment.
Frederick Edwards need to either STOP cold calling people or train their Staff to give the correct information and not hassle people or try to coerce them by giving false information. EVERYTHING I was told in the initial cold call was completely false information yet when I asked for a copy of that phone call I was fobbed off by being told I have to log a complaint!! My phone call to discuss this issue was clearly a complaint but they just try to put you off by making you run round in circles. I have logged a complaint and, as yet, not had a reply...let's see how long they take to reply to me and I would like to bet I am told it is not possible to give me a copy of the phone call....again I advise STEER CLEAR OF THIS COMPANY

If you are PAYE disregard this company. Speak to HMRC directly they are happy to help!

Don't we have laws to put crooks like this out of business? They're a bunch of shysters and charlatans who bully and harass people into paying spurious fees, and should be prosecuted for fraud. Avoid them like the plague!

Absolutely disgusting company have now tried to bill me twice for a spurious claim which I have already received payment if I paid there bill It will cost me more than my claim they use bully boy tactics I'm sure it's a scam

In reply to the below message I have still not received anything back from you by email/post or phone call to confirm you’ve cancelled my claim and deleted my details from your system. You’ve said there in writing that someone would respond to my emails and nothing has happened. Are you waiting for the 14 days to be up so you can then try and cheat me out of some money!?
This is affecting my mental health but also just confirming what I was worried about in the first place that your company is one not to be trusted. Sort it out

I cannot believe that this company are sending me threatening emails to pay their spurious invoice despite the fact that we are awaiting information from my bank.
I cannot do anything to move the situation forwards and am so angry about the behaviour of this company.
Every time I get a threatening email I will post a damning review. Frederick Edwards you are a disgrace.
Keep away from this company.

Here we go again. This is a nasty and aggressive company who despite my asking them to understand my personal circumstances have continued to harass and bully me.
Living with a partner with blood cancer and being his only carer is exhausting.
I am so stressed I have now complained to the Financial ombudsman this morning after yet another demand for money.

Beware when approached by this company. They imply they can get you money back and push you down to answering the questions whether you are certain of the answers or not. I have just been charged £120 (which must be paid today, otherwise it would be £240) for absolutely nothing. Buried somewhere in the terms and conditions you sign up to it says you agree to pay this. I said i couldn;t remember who i got PPI money from, or when, but never was it laid out that there was a risk.

It is actually in Fredrick Edwards interest to close clases without proceeding, as in general they get more money for this than had they been successful.

I appreciate that you sign up to terms and conditions, but after being promised the earth and that it is all very easy and 'don;t worry, we will do everything for you' you think that you wo't be ripped off!

I signed up to use this company almost 2 years ago and have just received my refund.
The staff are very polite and helpful and had advised me there would be a delay as HMRC had lots of cases and a large backlog so I just waited.
I received my refund on Friday and it couldn't have come at a better time!

Utterly dishonest company that should be investigated by Trading Standards. So they record your calls, the call recording proved that we stated that we had no idea when we had received PPI claims. They said they would still act on my behalf - all recorded, recieved a letter that stated that because the claims were more than 3 years they couldn't go back and therefore they couldn't put a claim in. They claimed we mislead them, even though recorded telephone conversation backed up that we said we didn't know the timescale and thought it was more than 5 years and they replied its OK we can still review for you. We disputed the decision as the recording was clear so they raised to management who agreed we had mislead them and an invoice was duly sent for £240 for their time, with a threat that if we didn't pay it would £30 a month extra charge on top of the £240. Persisted constantly with threats if we didn't pay additional charges would be made.

Disgraceful disgusting underhanded company no one answers the phone. They told me 8 weeks and they would
Update me if something happens, it took about a year !!!! I done all the chasing with no updates. No letter confirming what I have received or what they have done or what the charges are. I received 4 letters from hmrc I assume they have done their job. When I eventually got hold of them I was told they have done their job because Thats what they said on the phone !!! No written confirmation I can only take them on their word absolute joke !!! They sent me an email on the quite amongst all the chasing and waiting that went to my junk email and I incurred charges because of this. Don’t use them very under handed with trumped up charges wish I read the reviews first I would have never bothered ! Disgraceful on every level….

Originally only entered into an agreement for PPI vat overpayment. I received payment and paid my 40 percent.However only recently found out they are still acting as an agent which was a surprise to me. I
gave the 2 stars because they delivered on the claim but, would give no stars for misleading me in to thinking the vat was a one off.