The ordering process was smooth, but what really stood out was the incredible service staff. Aina was extremely helpful and patient. She went above and beyond to help me add two separate, custom messa... Leggi di più
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I order flowers for my wife on this shop yearly and they always deliver very good quality flowers. This year, to my surprise they contacted me and offered me discounts. Aina, the representative i... Leggi di più
I need to order 3 Deepavali Hamper n Aina came to my rescue and her service was so excellent. Very patient listen to instruction n assisted me...i really appreciated her assistance...well done gal n w... Leggi di più
i have ordered 2 cakes for the birthday celebration of my mother-in-law and nephew. The chocolate cake was so dense and dry it tasted horrid. The mango fruit cake looked cheap and of low quality, can... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
FNP.SG: Touching Hearts with Every Gift Welcome to FNP.SG, Singapore’s premier gifting platform dedicated to making every occasion special. We offer a diverse selection of gifts, including stunning flowers, delicious cakes, vibrant plants, and heartfelt sympathy arrangements. Whether you’re sending a cheerful get-well-soon gift, celebrating a new arrival with our thoughtfully curated hampers, or choosing the perfect corporate gift, we have everything you need to express your sentiments. Our island-wide delivery service operates from early morning to midnight, allowing you to send love and joy at your convenience. We celebrate all local and international occasions, ensuring that no matter where you are, you can connect with your loved ones through the art of gifting. At FNP.SG, we understand that every gift carries emotions, and we strive to make each moment memorable. Our commitment to quality and customer satisfaction ensures that your gifts arrive beautifully presented and on time. Join us in spreading happiness and creating cherished memories. With FNP.SG, you can truly touch hearts with every gift. Celebrate life’s special moments with us today!
Informazioni di contatto
444 Tagore Industrial Avenue, 787817, Singapore, Singapore
- 66531219
- support@fnp.sg
- fnp.sg
4,4
Eccellente
239 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Aina is very good customer services…
Aina is very good customer services online, in responding the WhatsApp chat online.
She is very helpful in helping the customer problem during my submission for the purchased items. She gave a quick respond.
Indeed she suggested me for the promotion price.
Good services.
Give Aina best rate 10/10👍👍👍
24 luglio 2026
Non scritta su invito
FNP provide a great follow up service…
FNP provide a great follow up service when I face some problem doing my ordering. They try their best to reach me with email, WhatsApp to make sure all my problem solved and get my order done. Aina is super helpful and very grateful for all her help.
23 luglio 2026
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The staff Aina very helpful and…
The staff Aina very helpful and patience in recommendation of flowers for the event! Prompt reply too! Thanks for assisting!
20 luglio 2026
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Risposta di FNP
Dear Megawati,
We appreciate you taking out time and giving your valuable feedback.
We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.
Flowerly Yours,
Team fnp.sg
Aina
Aina, the customer service agent assist and giving me good promos and discounts. Very smooth and easy transactions. Thanks Aina for the great service given!
19 luglio 2026
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Risposta di FNP
Dear June,
We appreciate you taking out time and giving your valuable feedback.
We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.
Flowerly Yours,
Team fnp.sg
Best service from a florist ever
Amazing service, this is one of the best service I’ve ever received from a florist. Super friendly helpful and personable. Special shoutout to Aina: She called me when I was about to check out. That was quite amazing as I had some questions (how did they know, wow) and they called just in time to clear all my doubts and answer my questions clearly before I proceeded with payment. Sometimes you need that personal touch and an actual person’s help (other than AI), especially when you’re trying your best to order a meaningful gift for a special occasion, it’s not always so straightforward, but FNP made it seamless for me and really helped me to find the perfect gift for a special someone. Website is very user-friendly and detailed too. Overall was a smooth process to order, and they helped me with any additional help that I needed with my order. Highly recommended. Thanks for the awesome experience, I’ll definitely be back!
15 luglio 2026
Non scritta su invito
Risposta di FNP
Dear Sarah,
We appreciate you taking out time and giving your valuable feedback.
We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.
Flowerly Yours,
Team fnp.sg
Outstanding Customer Service
Aina reached out via whatsapp to help me order. She offered detailed information that enabled me to make the necessary decisions.
13 luglio 2026
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Risposta di FNP
Dear Valued Patron,
We appreciate you taking out time and giving your valuable feedback.
We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.
Flowerly Yours,
Team fnp.sg
helpful and guideline on the order.
13 luglio 2026
Non scritta su invito
Risposta di FNP
Dear Ho Ho,
We appreciate you taking out time and giving your valuable feedback.
We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.
Flowerly Yours,
Team fnp.sg
Great customer service from Aina🩷🌹
11 luglio 2026
Non scritta su invito
Risposta di FNP
Dear Asmira,
We appreciate you taking out time and giving your valuable feedback.
We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.
Flowerly Yours,
Team fnp.sg
Great Customer Service
I had a pleasant experience with Aina. Managed to get the discount for my purchase within minutes. Very fast and efficient service. Thank you!
11 luglio 2026
Non scritta su invito
Risposta di FNP
Dear Jayanthi,
We appreciate you taking out time and giving your valuable feedback.
We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.
Flowerly Yours,
Team fnp.sg
Superb service
Superb service , excellent on kine support by Aina, including the discount offered
10 luglio 2026
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Great customer care
Ms. Aina is Very helpful and understand the subject what we need. Very friendly and understandable.
6 luglio 2026
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Non existent post sale customer…
Non existent post sale customer service. i ordered a bouquet of flowers to be delivered to my office as a surprise for my colleague but the delivery address was wrongly indicated. Over the past 18 hours I have written, texted and submitted a feedback, along with 10 over calls to various helplines 9727 9363 and +65 6653 1219 and no one has been able to help me. This will be the last time I order from this platform.
5 luglio 2026
Non scritta su invito
Thank you Aina.
Thank you Aina.
Really appreciate your fast reply and assisting me through the whole process.
3 luglio 2026
Non scritta su invito
Thank u aina ..
Thank u aina ... July 8 th going to be my big day .... Waiting for the excitement day ... U are too helpful and patient in proceeding with orders very happy ...
2 luglio 2026
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Customer Service is helpful and replies…
Customer Service, Aina is helpful and replies were very prompt. A pleasant experience.
2 luglio 2026
Non scritta su invito
So Simple to Make Order
It was so easy to order from their website. I was googling on birthday cake or wine to deliver to my cousin and FNP came up at top of the list. I looked into it and liked what I see. When I tried to make order, I saw on bottom right, a phone icon so I clicked on it and was able to text and Aina was on the other line. Aina was very patient and helpful and got me a little discount which she emailed me the QR code for me to make the payment. Overall, it was very easy for me, a 63 year old lady, to make my order. Thank you Aina!
1 luglio 2026
Non scritta su invito
Ordered a wreath and it was nothing…
Ordered a wreath and it was nothing like the photo. Should have read the reviews before ordering. So many negative reviews and I fell for it. 😢 Feeling very embarrassed and they offered me a $20 gift voucher as compensation… adding insult to the whole experience.
30 giugno 2026
Non scritta su invito
Aina from customer service called me…
Aina from customer service called me asked how else she could be of help when I was taking some time off to finalise my orders online. She offered me reasonable discount as a returning customer and proceeded to make the orders. She ensured the details of the order were accurate and continued to support even when I had to take sometime off in between my messages. Thank you Aina for the support. Allowed me to quickly proceed with my orders with cost savings!
27 giugno 2026
Non scritta su invito
Was assisted by Ms Aina
Was assisted by Ms Aina , friendly n helpful. Completed my order v fast n smooth. Good service!
26 giugno 2026
Non scritta su invito
Service
Aina, friendly attitude and excellent service completely made my day😊
26 giugno 2026
Non scritta su invito
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