I order flowers for my wife on this shop yearly and they always deliver very good quality flowers. This year, to my surprise they contacted me and offered me discounts. Aina, the representative i... Leggi di più
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I was making my order for a gift and adding items to cart. As I was waiting to finalise some details, Aina contacted me for assistance. She was helpful, waited for me to finalise my order and even pro... Leggi di più
The service provided by Aina was superb. She was pro active in providing any potential assistance need and was prompt to clarify any question i had on my mind. Additionally she went thru extra miles t... Leggi di più
i have ordered 2 cakes for the birthday celebration of my mother-in-law and nephew. The chocolate cake was so dense and dry it tasted horrid. The mango fruit cake looked cheap and of low quality, can... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
FNP.SG: Touching Hearts with Every Gift Welcome to FNP.SG, Singapore’s premier gifting platform dedicated to making every occasion special. We offer a diverse selection of gifts, including stunning flowers, delicious cakes, vibrant plants, and heartfelt sympathy arrangements. Whether you’re sending a cheerful get-well-soon gift, celebrating a new arrival with our thoughtfully curated hampers, or choosing the perfect corporate gift, we have everything you need to express your sentiments. Our island-wide delivery service operates from early morning to midnight, allowing you to send love and joy at your convenience. We celebrate all local and international occasions, ensuring that no matter where you are, you can connect with your loved ones through the art of gifting. At FNP.SG, we understand that every gift carries emotions, and we strive to make each moment memorable. Our commitment to quality and customer satisfaction ensures that your gifts arrive beautifully presented and on time. Join us in spreading happiness and creating cherished memories. With FNP.SG, you can truly touch hearts with every gift. Celebrate life’s special moments with us today!
Informazioni di contatto
444 Tagore Industrial Avenue, 787817, Singapore, Singapore
- 66531219
- support@fnp.sg
- fnp.sg
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quality products and service
I order flowers for my wife on this shop yearly and they always deliver very good quality flowers.
This year, to my surprise they contacted me and offered me discounts. Aina, the representative is very helpful from the start until I placed my order. Kudos to Aina.
Do not hesitate to order gifts from this shop for your love ones.
Great assistance rendered
I was making my order for a gift and adding items to cart. As I was waiting to finalise some details, Aina contacted me for assistance. She was helpful, waited for me to finalise my order and even provided me with a promo code. Payment was a breeze too.
Smooth order
Smooth order. Staff Aina is very helpful and provide 1st time order discount.
Had help from Aina
Had help from Aina. She was really patient with my order as I made some changes. Great service from her and very polite too.
Will certainly continue to order from FNP.
Aina was amazing with her service
Aina was amazing with her service. I left something in my cart and she followed up with me and even offered a discount code. Such great sales follow up from fnp!
Thank U Aina for being such a big help…
Thank U Aina for being such a big help in assisting with the orders. Thank u. Ordern frm fnp is always my best choice for all occasions
Many thanks Aina for being so…
Many thanks Aina for being so responsive & helpful with my order! Very much appreciated!
Good service
The Staff, Aina was helpful and forthcoming towards my queries.
Ease with the payment. Thank you so much. Appreciate 👍
A helpful staff Aina has been assisting…
A helpful staff Aina has been assisting me throughout my orders with passion. 👍
Aina was prompt in helping me
Aina was prompt in helping me, thank you once again !
Great service
Aina was amazing, I left my items in the cart because I haven’t decided on delivery time. She followed up on my order and guided me through checkout for a seamless experience. Thank you for helping me make this happen, appreciate it.
Aina the best service provider
The service provided by Aina was superb. She was pro active in providing any potential assistance need and was prompt to clarify any question i had on my mind. Additionally she went thru extra miles to ensure that i have the best promo to save money on my end. It is not about the amount money that is saved, is about the effort and proactivess she provided when she have a choice to keep quiet or laid back about it. I will not hesistate to revisit fnp again for any future needs for gift and flowers.
was struggling to place an order from…
was struggling to place an order from the website because i needed delivery for a specific time slot, but Alina reached out to me via whatsapp and call after seeing me struggle online, and was very patient and accommodating to all my requests! really appreciate the help and guidance on my order, will definitely order from FNP again
thank you aina for making my ordering…
thank you aina for making my ordering experience so quick and efficient!
Aina
Aina, provided solid customer service. Very prompt and efficient. Despite the last minute order request Aina was accomodative and made the booking process seemless for me. Reliable seller.
Great experience with Aina
Aina provided great service to me and offered the best discount for me before checking out. She was patient and her responses were quick, making the whole purchase experience seamless and easy! Thank you so much Aina!
Your staff Aina makes the order…
Your staff Aina makes the order experience pleasant & she has my questions n enquires answer within minutes. Now just waiting for my order to delivery on time & intact. Thank you
i tried to order flowers for same day…
i tried to order flowers for same day delivery but they said that the delivery could not be processed and went to talk to Aina and she helped me so much thank you😊😊
The best customer service and quick…
The best customer service and quick response!
Ordered flowers for a birthday…
Ordered flowers for a birthday surprise, scheduled for between 11pm and 11.59pm on 08/10/2026. Delivery address was not given during checkout - they are supposed to contact me before delivery to get my location.
7.38pm, i received 2 calls and an email from FNP asking for delivery address. 7.46pm (just 8 minutes later) i replied to the email with the address.
No further communication from FNP. I called them up at 9.50pm to get a status update for my order. Customer service told me my order is put on hold and will not be delivered because of a missing address - to which i informed them i already responded to the email. The call operator checked and verified that i had indeed provided an update.
He apologised and later confirmed the delivery address again via text. I asked for the flowers to be delivered first thing in the morning, at 9am. They said they would deliver it at the earliest timing possible.
The next day, at 10am the flowers still did not arrive. The person the flowers were intended for had already flown back to their country. And the missing flowers created a huge misunderstanding that eventually led to a breakup.
And all FNP can tell me is that they are 'sorry for the inconvenience caused'
Thanks FNP, for causing a breakup due to your delays and lack of communication.
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