Flownbeauty Recensioni 2056

Fantastic customer service! Aaron was professional and quick to resolve any issues. A+ business!

Product is terrible. Takes forever to charge (unless you purchase their fast charger). Why would one make a product that takes all day+ to charge when technology is there for faster charges without having to purchase an additional item?
It does not reduce my frizz, nor straighten my hair without a lot of fuss.
Wish I had not waited so long as i am out of the 30 day return time fram.

I ordered a portable straightener brush April 21 in the evening. On April 22 at 9:00 EST I realized I ordered two by mistake. I also realized I had ordered an incorrect product. I e mailed your company to see if I could cancel my order. Within 10 minutes I received an e mail from Angel saying my order had been cancelled and money would be credited to my account. Thank you so much. I am 91 years old and realize I should have my daughter do my online ordering. The brush was to be a gift for a granddaughter, Your customer service is outstanding. Angel was truly an angel to me. Janet McGeough.

Although the product didn't work as expected for me the customer service was excellent. My emails were actioned promptly and Erica who was the last person who I dealt with discussed my concerns with regard to me returning the product with her supervisor, resulting in an amicable resolution.

Any message sent would be returned with "mailbox full". Every time I sent a message there would be a different person responding and it would take several tries for any message to even get accepted.

Very helpful guy called Darwin sorted out my order and was very helpful and quick in responding

Darwin was able to cancel part of my order,as somehow I made a mistake. I sent an email and he responded immediately.
Thank you Darwin

Good public relations and support. Matter at hand was promptly resolved.

Fellow Lady Travelers, here's and FYI: Do not order the Numoya (now Flown) travel brush. I ordered the 1st from Amazon. It didn't hold a charge after a couple of uses. It was removed from stock and I was able to get credit back on my account. (I noticed today it was back on Amazon. Just don't bother.) Numoya said it was fake, so I ordered one from their website. I got the brush, travel charger and carry case. I received the brush about a week before my cruise (had to clear customes). Charged the brush but didn't use it. Tested it out the day before my cruise. Didn't work. Contacted Numoya and they contacted me after I'd already left for my trip. I sent the requested videos/pics. Since then, crickets. I contacted them 3 times via email and 3 times via website. My last email came back today and of course by complaint #2, the website advertises "Flown formally Numoya". Trust Pilot gave it good reviews. I'm giving it a negative view as soon as I get this post done.
Today, I contacted my credit card to dispute the charges. $80 for a brush that doesn't work. I bought the recommended travel charger and the travel case might have been a freebie. 3 useless items.
The Amazon "fake" still works, but must be charged each time after use.

My name is Colleen.Fast helpful service.thank u.

I was gifted the Numoya GoBrush Pro and am so disappointed.
I have very short hair so only use it for 5-10 minutes.
However, when I get it out to use the following day it has no charge left!

Carol was very good in helping with my request. She answered very quickly and was extremely kind and considerate. Thank you so much, Carol
Marilyn Polito

Aaron addresses all my concerns, took action on my behalf, advised me that my order had been cancelled, and when I could expect to receive my refund.

Natasha was so helpful. Shipping was not as quick as I thought and she helped track the order down. She was very helpful.

I accidentally clicked on additional items when ordering. This resulted in ordering two of each item instead of one. I immediately contacted customer service, and Zy took care of the problem with a refund for the extra items. I appreciate the quick response and if satisfied with the product when it arrives, I will likely do business with this company again.

I had a concern and Darwin responded quickly with excellent guest service. He made me feel my satisfaction was important and sent information to solve my issue. Darwin also followed up with me afterwards. Very impressive!

I charged this product twice and it refused to charge after that.

I have never had such exceptional help from a company due to an issue. Ella took care of me before I even woke up. I am so appreciative. I will recommend this company to my family and friends!!
Again thank you so much Ella! Have a wonderful day!!

Rebecca Mignone

I ordered this product and had the delivery address as the place i work. Shop is open 10hours a day, yet apparently they tried to deliver 3 times and the shop was closed… you would think the shop hours posted on the front door would have given them a headsup for the bext 2 attempts. Have tried several times to get a refund, and they keep ghosting me. Dont waste your money.

I've been generous in giving it 2 stars as it came on time and was well packed. However, I am giving mine to a charity shop! I have shortish hair, but this brush did not work as advertised. It did not give a bend or curl to my hair or increase the 'bounce'. It is heavy to hold and if you have fairly small hands it is difficult to grip. The 'bristles' are thick and rigid and my hair just slips through them. Altogether a complete waste of time and money.!