Flower Chimp Singapore Recensioni 

Same day delivery n delivery is a lie! Not only the flowers were not delivered on the same day, it was not delivered at all! They didnt even know the flowers were not delivered until I called them on the next day. Promised to deliver quickly but till 6pm, no delivery was made! What a lousy company!

Awful substitution made without my approval. I ordered a Pearl Treasures Orchid - Large White Orchid (1 pot), Double Mini White Orchid (1 pot). They didn't have the mini white orchid and replaced it with mini lavendar ones, which didn't match at all! Their Customer Service Officer (Aishah) said that they had tried calling me and when I didn't pick up went ahead with the delivery anyway. I was in back-to-back meetings and couldn't pick up. Even after I returned their call, they said they couldn't stop the order as the flowers were already arranged and out for delivery. Rather than hurrying up to retrieve the order so that their customer would get what they actually purchased, they said it wasn't possible. The other justification Aishah gave was that it looked like an urgent order from the written message. However the message made clear it was a thank you gift, there was no urgent occasion at all, so the store could have waited. It simply couldn't be bothered and thought they'd get rid of their last large orchids and get this order over and done with. If they didn't have the item available they should just have said 'Sold Out', which is what the website now reads. I would NOT recommend this store nor their customer service. It is utterly lacking in professionalism. I wanted to give a thoughtful gift of beautiful orchids, but instead they sent mismatched, ugly ones, which are embarrassing to me and should be an embarrassment to any store that had pride in its work.

They are unable to fulfil my order for a funeral bouquet after I've paid for it on their website and offered to deliver it two days later instead, after the funeral. Their message:

"I hope our email finds you well. My name is Amira
This email is pertaining to your order 144XXX.

Regretfully, we are sorry to inform you that we are unable to fulfill your delivery today in the evening slot due to the flowers outage.

We would like to check if you are okay to proceed with delivery on 29/5/2023, Monday (1 PM - 6 PM) instead or we will proceed to cancel your order.

As compensation for the mishap, please help yourself to this 15% discount code for your future purchase 03EPDEPGWXXX.
Rest assured that we will make your delivery our priority.
Again, we genuinely apologize for the inconvenience caused to you.

I am amazed at the many good ratings people have given Flowerchim. I have bought flowers from them on several occasions and quality is getting worse each time.

Flower Chimp has gone downhill over the last year. Their bouquets have significantly less flowers in them than what they show on the pictures when ordering and the flowers are already tired when they arrive. They have also gone from delivering flowers in water to arranging the flowers in floral foam, which may look good on delivery, but it means the flowers die quicker.

As an example the bouquet, Madeleine arrived with 7 lilies despite the picture showing 16. The lilies were all closed on delivery and only 4 opened. The roses were all tired and got droopy heads and brown edges within a couple of days. I wish I could upload pictures here...

Customer service just replies with standard messages about how you should give the flowers water (great advice), and that the number of flowers are within their guidelines (which doesn't help the customer much) and then they offer you 15% discount on the next order. Sadly, I will be getting my flowers from suppliers I can trust on quality going forward so I won't be using the discount code.

We have multiple good experiences with Flower Chimp in both Singapore and Malaysia. Good flower quality and reliable delivery. Thank you.

First time order from Flower Chimp. Their picture is exactly of what you will get. Customer service wise is excellent as well. Call up to inform the item i wanted is oos and they ask me if i wanted to replace with another item with the same price. Delivery was on time as well. Will return to them if i ever want to get a gifts for my love one.

I have used Flower Chimp on few occasions, and they never seem to disappoint me. Gifts are always delivered on time and in good condition. I am so happy to have found them randomly. Kudos to the team of Flower Chimp

I've used this flower service many times and everything has always ran smoothly !

I have purchased 3 of A Single Kiss to 3 different people and they happy with the quality and packing.
I will continue to buy from Flowerchimp. Thanks

Great selection and easy to use online portal.

I bought a sunflower with the hedgehog stuff toy for my GF birthday. I am glad how the quality and punctuality of Flowerchimp was. Overall had a great experience, thank you!

Reliable florist and flowers are always fresh. Affordable prices but too expensive for delivery charge.

I do not think that you can find a better service in Singapore. Flowers were fresh and delivered as promised. Customer service replied right away to handle the small problem of availability of receiver. I was happy with the process overall.

On time delivery. Fresh flowers

Fruits were fresh and delicious. Just that delivery Time took longer than expected. Otherwise, a good experience ordering and receiving the gift! Tq flower chimp!

The roses arrived beautifully arranged in a floral foam base, which includes pop easily into my vase . Very happy with Flower Chimps’ service and quality!

The flower was wonderful and my fiancée loved it .. fast delivery and well recommended :)

The flower aways look amazing and great customer service.

I ordered 3 bouquets in recent months, all three were well loved by the receivers, the flowers were fresh & lovely and the bouquets were as pictured, i appreciated their prompt service and most importantly their prices are not too pricey compared to others, thumbs up!