Flower Chimp Malaysia Recensioni 

Really bad experience dealing with FlowerChimp. In my life, I have received and send many bouquets of flowers to business associates, friends and family. Not once have I been asked to pay a re-delivery fee. However, this is my first time ordering with Flowerchimp and after a failed delivery, they asked the sender to pay another RM10 redelivery fee to failed 1st attempt. I chatted and phoned the customer support to waive it, however they refused to absorb this additional cost of business. It is and was a very bad experience dealing with this flower shop. I would strongly urge everyone to get your flowers from the local shop near your home instead of this fancy e-commerce site which failed to deliver its brand promise. Never again would I order from them!

Really happy with the bouquet! The flowers arrived fresh, looked beautiful, and were delivered on time. The arrangement was even nicer in person. Would definitely order again! 🌸

I had a problem with the app and was actually disappointed when directed to an Ai chat . However when the bot realised it couldn’t answer it redirected me to a customer service person . Really appreciate the service and the time you took to answer my questions .

My order in The tracking system is not updated. Resulted in me sending whatsapp to enquire status. Once connected with whatsapp, the Bot and Live Agents were helpful and assisted in speeding up delivery of my order.

I faced an issue with the order and received help from Sunny and she was very helpful and ensured my ordering process was smooth.

The Live Agent Sunny was super accommodating and very prompt in their response and work!! Truly really good customer support!

Flower Chimp never disappoints me! I arranged the delivery for between 6:00 PM and 9:00 PM. At the last minute, I contacted Flower Chimp’s (Izawati was the representative at the time) and asked if she could help arrange for the delivery to arrive before 7:30 PM.
I truly appreciate the effort she made, and thankfully, the flowers arrived on time! 🌸
Thank you, Flower Chimp, and especially Izawati, for the excellent service. You’re the best! ❤️

Fast and great service, thanks for agent Izawati.

Izawati customer service yg Sgt membantu. Sy telah menukar tarikh delivery dan dia dpt memenuhi permintaan sy walaupon dah last minit thank you flower chimp

I needed to update the time of my delivery last minute and received an update first thing this morning from Zamatul & Izawati saying my request had been taken care of with screenshots as confirmation on Whatsapp. Very impressed with the speed and quality of communication :)

Customer service Zamatul was very helpful in ensuring that my 79 year old aunt got beautiful roses as per the arrangement for her birthday!

Fantastic service and communication.
Really appreciate the regular updates received and the quality of flowers. The recipients were very happy - thanks so much!

sangat berpuas hati gan service flowerchimp
untuk izawati yng sangat membantu saya utk semua hal , sangat2 baik terbaik 🫰👍🏻

They are prompt in responding to inquiries. I made a couple of mistakes during my order but the were very helpful in helping me rectify them. I got the timing wrong and Mr Wong, the delivery person was helpful in redirecting n resending at the proper time. 👍🏻👍🏻 from the beginning to the end. Trusted online service.
Thank you Ms Izawati for the excellent communication n service

Good service and very effective.Always my first choice

It was efficient delivery with a lovely ensemble. Will definitely repeat order.

Ordered Tuilips. Their policy allows them to say there are no Tuilips 1 day before delivery.

It was quite a big package, so im not fighting them for a refund, especially since my bank card is from Europe and im too tired of dealing with that company. Just deliver what you got, and keep scamming people selling tuilips and giving roses

I received 5-star service from a staff member named IZAWATI from Flower Chimp. She was very efficient, and I am truly satisfied with her service. I will definitely continue ordering from this florist.

Customer service are so friendly and guide you step by step .thats amazing .they are listening to you so patiently and guide you extremely well.Izwati is the one who makes my day .

Very smooth and easy process to place order with live chat assistance from Izawati. Helped me navigate through their website and very helpful to accommodate my last minute request 🙏🙏 will purchase again from here