Have purchased on a few occasions and been happy with the service. Had additional questions and Sarah responded quickly and professionally. Her knowledge around validity and use of tickets and how we... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I placed an order yesterday for my Florida tickets and managed to type my email address wrong. I called up today and got through instantly to Matthew. Matthew was so friendly polite and helpful c... Leggi di più
L'azienda ha risposto
Jennie was so helpful. I had bought some tickets and wanted to change them but wasn’t sure if I would be able to. I sent an email last on a Saturday night and didn’t expect a response until at least M... Leggi di più
L'azienda ha risposto
The website was very easy to use. The Universal tickets were a great price and arrived by email within 5 minutes of me ordering. I could then see them straight after on Universal’s app. Highly recomme... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
FloridaTix are the UK's leading Florida ticket experts! We specialise in Disney tickets, Universal tickets, SeaWorld tickets & top Florida attractions at unbeatable prices. Book your tickets now with deposits from just £20 per person. Trusted by thousands of UK customers. UK-authorised seller of official Orlando Theme Parks
Informazioni di contatto
First Floor New Oxford House, 16 Waterloo Street, B2 5UG, Birmingham, Regno Unito
- 0330 100 3130
- tickets@floridatix.com
- floridatix.com
4,7
Eccellente
488 recensioni
Ha risposto al 12% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Thank you so much Sarah
Thank you so much Sarah, I just booked Disney land Paris for the second year running. Such an easy process and the whole family is excited to go back. Such an amazing experience!!!
24 febbraio 2026
Non scritta su invito
Risposta di FloridaTix
Wow – thank you so much for your lovely review! 🌟
We’re absolutely thrilled to hear that you’ve booked Disneyland Paris for the second year running with us – that really means the world. There’s no better compliment than a returning customer! If you need anything at all before you travel, we’re always here to help.
Excellent customer service from Sarah
I have booked many times with FloridaTix and would highly recommend. I had to amend booking and after purchasing the peace of mind insurance Sarah was able to assist me in cancelling the original order and rebooking, with the insurance there was no loss of deposit.
thank you Sarah for good customer service
23 febbraio 2026
Non scritta su invito
Risposta di FloridaTix
Thank you so much for your continued loyalty and for taking the time to leave such a lovely review!
We’re thrilled to hear you’ve booked with FloridaTix many times and would highly recommend us — that really means a lot to the whole team.
It’s great to know that adding the Peace of Mind insurance gave you the flexibility you needed, and that Sarah was able to assist with cancelling your original order and rebooking without any loss of deposit. We understand how important that reassurance can be when plans change.
We’ll be sure to pass your kind thanks on to Sarah — she’ll be delighted to hear your feedback.
Sarah is amazing!!
I just spoke to the lovely sarah in regards to changing my disney tickets with all the aer lingus drama I have had to change my flights.
It was quick and easy and she sent me my disney tickets today.
So excited
Thanks so much sarah. X
23 febbraio 2026
Non scritta su invito
Risposta di FloridaTix
We’re sorry to hear you’ve had to deal with flight changes—we know how stressful travel disruptions can be. We’re so pleased that Sarah was able to make the process of changing your Disney tickets quick and easy during all the Aer Lingus drama.
It’s great to hear she got your updated tickets sent over the same day, giving you one less thing to worry about. We’ll be sure to pass your lovely comments on to her—she'll be delighted to know she helped make things smoother for you.
Highly recommend Jennie!
Jennie was really helpful, made the process really quick and easy. Really friendly service! Got my tickets sorted quickly without any hassle.
23 febbraio 2026
Non scritta su invito
Risposta di FloridaTix
We’re delighted to hear that Jennie made the process quick and easy for you. Providing friendly, hassle-free service is exactly what we aim for, so it’s wonderful to know she was able to get your tickets sorted smoothly and efficiently. Thanks again for choosing us, and we hope you have an amazing time
Great price with excellent customer…
Great price with excellent customer service. We had issues with our Disney tickets on the day we visited. A quick message on IOT and Jennie from Floridatix came to the rescue. What looked like a holiday nightmare became a small hiccup in an otherwise magical day.
27 agosto 2025
Non scritta su invito
Risposta di FloridaTix
We’re really pleased to hear you were happy with our prices and customer service. We know how worrying it can be to have ticket issues on the day of your Disney visit, so we’re especially glad that reaching out to us on IOT meant we could respond quickly and get things sorted for you. It’s great to know Jennie was able to turn what felt like a holiday nightmare into just a small hiccup, so you could get back to enjoying your magical day ✨
Jennie was so helpful answering all of…
Jennie from the customer experience team was so helpful answering all of our questions regarding the disney and universal tickets ( and we had alot) really good tickets prices and helpful staff
22 febbraio 2026
Non scritta su invito
Risposta di FloridaTix
Thank you so much for your lovely review!
We’re absolutely thrilled to hear that Jennie was able to help with all of your questions about the Disney and Universal tickets — especially since there were quite a few! 😊 We know planning a trip like that can come with lots of details, so it’s great to know she made the process easier and clearer for you. We’ll be sure to pass your kind words on to Jennie — she’ll be delighted!
Penny was great and very proactive in…
Penny was great and very proactive in helping me! I can't recommend both her and the company enough!
20 febbraio 2026
Non scritta su invito
Risposta di FloridaTix
Thank you so much for your fantastic review!
We’re thrilled to hear that Penny was proactive and provided the support you needed. She takes great pride in looking after our customers, so your kind words will mean a lot to her.
We truly appreciate your recommendation of both Penny and the company — it really does mean so much to us. If there’s anything else we can help with, we’re always here!
Spoke to penny today who was ever so…
Spoke to penny today who was ever so helpful, she went through different options for our tickets until we got exactly what we needed and by the end of the call I felt we had become friends so I would definitely recommend floridatix
20 febbraio 2026
Non scritta su invito
Risposta di FloridaTix
Thank you so much for your lovely review!
We’re delighted to hear that Penny was able to help you find exactly the right ticket options and that she made the whole experience enjoyable as well. She always goes the extra mile to make sure our customers feel confident and well looked after.
It’s wonderful to know you’d recommend FloridaTix — that truly means a lot to us. We hope you have an amazing trip and we’ll be here if you need anything else
I spoke with Penny talking through what…
I spoke with Penny talking through what I wanted and the best package for me. Penny was amazing I like to think 🤔 and speak to my husband before any decisions are made. Penny was happy to call me back and true to her word she did.My Florida tickets are now all booked. Penny did all this even though I could tell she was not well and made me laugh all through the call. That's the best customer service.
19 febbraio 2026
Non scritta su invito
Risposta di FloridaTix
Thank you so much for your lovely review!
We’re thrilled to hear Penny looked after you so well and made the booking process both easy and enjoyable. She’ll be so pleased to hear your kind words — especially knowing she made you laugh along the way!
We hope you have an amazing time in Florida, and thank you for choosing to book with us
Cancellation of Booking
Due to family medical reasons, we needed to postpone our fmaily Florida Holiday and cancel all of bookings. FloridaTix were fully understanding regarding our family booking and efficient with cancelling our booking (Less Deposit)
17 febbraio 2026
Non scritta su invito
Risposta di FloridaTix
We’re very sorry to hear that you had to postpone your Florida holiday due to family medical reasons, and we sincerely hope everything is improving for you and your family.
We’re pleased that our team was able to assist you efficiently during what we understand can be a stressful time. Providing understanding, flexibility, and clear communication is always our priority, especially when unexpected situations arise.
When you’re ready to rebook your Florida adventure, we’ll be here and happy to help make it a magical experience.
Wishing you and your family all the very best.
Just spoke to Matt at FloridaTix
Just spoke to Matt at FloridaTix – who booked my tickets for this year and also recommended Orlando Magic as a great experience for the kids.
Great service again - I have used FloridaTix several times now and they are all really helpful and friendly!
17 febbraio 2026
Non scritta su invito
Risposta di FloridaTix
Thankyou for your feedback. Glad to hear Matthew recommended Orlando Magic it’s such a great atmosphere & gives you a break from the theme parks
A great service
A great service, brilliant pricing. I would highly reccommend. Saved me a great deal when compated to other sites.
13 ottobre 2025
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Risposta di FloridaTix
Thank you so much for your great review!
We’re really pleased to hear you found our service great value and that we were able to save you money compared to other sites — that’s exactly what we aim to do.
Thank you for recommending us, it really means a lot to the team.
Thanks to Sarah and the team!
Thanks to Sarah and the team!
Really knowledgeable and helpful!
Would definitely recommend
13 ottobre 2025
Non scritta su invito
Risposta di FloridaTix
Thankyou for your feedback
Awesome service
Just been chatting to Penny,awesome service as always.
I'm sure there's other staff working there who give the same level of customer service but always seem to chat to Penny! Keep up the good work and thank you especially to Penny today.
13 febbraio 2026
Non scritta su invito
Risposta di FloridaTix
Thank you so much for your lovely review!
We’re thrilled to hear you had another great experience speaking with Penny — we’ll be sure to pass your kind feedback on to her. She’ll be delighted to hear this.
You’re absolutely right, we’re very lucky to have a fantastic team who all work hard to deliver great customer service, but it’s always nice to hear when someone has made a real impression.
Expectional customer service
Excellent thank you so much! Very helpful customer service team and great prices.
10 febbraio 2026
Non scritta su invito
Risposta di FloridaTix
Thankyou for your feedback
Amazing, Would recommend!
Amazing!Would recommend, competitive prices all year round.
12 febbraio 2026
Non scritta su invito
Risposta di FloridaTix
Thankyou for your feedback
Not bad
Not bad, thx for your service. I had a trip to Florida and it was good to have your service at this time. Thx and again it was superb!!!
3 febbraio 2026
Non scritta su invito
Risposta di FloridaTix
Thank you for your feedback
Thank you so much to Jennie for all…
Thank you so much to Jennie for all your help in sourcing tickets for our upcoming trip. Amazing customer service and super helpful. Will recommend you to my friends for their upcoming trips. Thanks Again
11 febbraio 2026
Non scritta su invito
Risposta di FloridaTix
Thank you so much for your kind review!
We’re delighted to hear Jennie was able to help you source the tickets for your upcoming trip and that you had such a positive experience with her support.
It means a lot to us that you would recommend us to your friends — that’s the biggest compliment we can receive.
Fantastic Service
We had to cancel our tickets due to a family emergency and Penny went above and beyond sorting this out. Great customer service - 5 star treatment
11 febbraio 2026
Non scritta su invito
Risposta di FloridaTix
Thank you so much for taking the time to leave this review.
I’m really sorry to hear you had to cancel your tickets due to a family emergency, but I’m very glad Penny was able to support you and help get everything sorted during what must have been a stressful time.
Providing great customer service, especially when plans unexpectedly change, is really important to us, so it means a lot to hear this feedback.
I had booked and paid for universal…
I had booked and paid for universal tickets and booked the wrong year, they cancelled my existing booking and changed it to the correct year.
11 febbraio 2026
Non scritta su invito
Risposta di FloridaTix
Glad to hear you are all sorted, thankyou for your feedback
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