Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Stevie has been amazing! She helped me find an alternative carpet of a similar standard, sent me photos of colours and really has gone above and beyond to help resolve supply issues which are out of... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Really disappointed. Sales guys started off great. Communication was really good until my order was placed, but has rapidly went down hill. You seriously need to find another courier company! Was give... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The representative we spoke to was friendly, professional and very helpful and answered our questions in a clear way. He was also helped us place our order online as we aren't very computer literate.... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

The website has been closed down and asks you to contact them by email. I have emailed but received no response. I have tried the phone number listed on Trust Pilot but this isn't answered. I purchas... Leggi di più

Dettagli dell'azienda

  1. Negozio di materiali da pavimentazione
  2. Negozio di tappeti e moquette
  3. Grossista di tappeti
  4. Negozio di bricolage
  5. Ditta specializzata in pavimentazioni
  6. Negozio di articoli per il rinnovamento della casa

Informazioni su Flooring Megastore

Scritti dall'azienda

Shop Carpets Shop Carpet Tiles Shop Laminate Flooring Shop Real Wood Flooring Shop Vinyl Flooring Shop Vinyl Tiles

About FlooringMegastore.co.uk

Our worst nightmare is walking into any High Street flooring store to find the selection of products they offer being only a fraction of what is truly available in the market today. Which is why we have spent 25 years in the flooring and interior design industry perfecting our connections and product portfolio sourced from within the United Kingdom and Europe to provide you with a whole host of different floor coverings you truly will not find anywhere else, especially the High Street. Flooring is not boring; it’s inspiring, and you will believe this whilst shopping with us.


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,1

Tutte le recensioni

(1621)

2 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

I may have been very unlucky

I may have been very unlucky with my attempt to purchase a carpet and initially I was going to give them a 3 star rating. However, I have been asked to be honest with my experience and I suppose disappointment was going to take over. Carpet ordered, accepted, confirmed and paid for. On the same day I received another email stating that my order could not be fulfilled. To be fair, my refund was received the same day and communication is very good. Yes, I would try and order again from this company.

12 ottobre 2023
Logo di Flooring Megastore

Risposta di Flooring Megastore

Thank you for your review, Barry. I'm really sorry you were let down with your order. When we passed it over to the manufacturer they unfortunately informed us it couldn't be fulfilled. I'm truly sorry for any inconvenience caused, but if we can assist you with any future order, please contact us at info@flooringmegastore.co.uk.

Kind regards,
James

Valutata 1 stelle su 5

Was given a delivery date of this…

Was given a delivery date of this morning (Wednesday) but instead received a phone call that my carpet had been collected by the wrong courier. All the furniture and fitted units had been removed out of the room and distributed around the house and carpet fitter organised. Now been told when they do manage to locate the carpet it will won't be delivered until Friday or possibly Monday. Not happy!!! Now have to move everything back into the room so that we can use the rest of the house!!

11 ottobre 2023
Logo di Flooring Megastore

Risposta di Flooring Megastore

Thank you for your review, Shiralee. Apologies the incorrect courier collected your carpet. When the correct courier arrived to collect it, we started contacting the couriers to locate your order. When we did locate it, we arranged for a return as soon as the courier could manage and arranged a re-delivery date. Apologies it led to inconvenience and extra movement of items in your house. When it arrives, we hope you love your new carpet.

Kind regards,
James

Valutata 5 stelle su 5

Carpet Supply

Great product, the price was excellent, I’d checked other companies and Flooring Megastore was the best price . It took a while to arrive but when it did the delivery guys were friendly and helpful, they even helped putting it in the garage . My enquiries were dealt with professionally, and when looking for flooring in the future I’ll definitely be checking their website . Five stars

10 ottobre 2023
Non scritta su invito
Logo di Flooring Megastore

Risposta di Flooring Megastore

Thank you for your review, Gareth. We appreciate your kind words and hope you enjoy your purchase for many years to come.

Kind regards,
James

Valutata 1 stelle su 5

Took my order but can’t get stock for…

Took my order but can’t get stock for at least a month. Call before you buy…

5 ottobre 2023
Logo di Flooring Megastore

Risposta di Flooring Megastore

Thank you for your review, Anonymous. Apologies for the delay to your order. With some products, we are reliant on the manufacturer providing us with accurate availability timescales, I'm sorry they were longer than expected in this instance. Despite the supply issue, we hope you love your carpet.

Kind regards,
James

Valutata 5 stelle su 5

Great customer service and communication

Great customer service and communication!
Martin A. dealt with all my queries in seconds. The laminate was delivered on time.
Good price as well.
I'll buy again with them in the future!

22 settembre 2023
Non scritta su invito
Logo di Flooring Megastore

Risposta di Flooring Megastore

Thank you for your review, Juan. Martin was thrilled to have assisted you and hopes you love your new purchase.

Kind regards,
James

Valutata 5 stelle su 5

Very good service

I asked for a sample and it was delivered within few days. I bought two carpets and the customer service I was given was 10/10.
Martin was dealing with my order and I woul say he is very helpful. I had to twice cancel delivery and there was no problems from them. Martin helped me so much.

29 agosto 2023
Logo di Flooring Megastore

Risposta di Flooring Megastore

Thank you for your review, Ebrahim. Martin was thrilled to have assisted you, and hopes you love your new carpet.

Kind regards,
James

Valutata 5 stelle su 5

We found the carpet we wanted for our…

We found the carpet we wanted for our living room, we were initially quoted £42per square metre by a local firm and I luckily found it online at flooring megastore for much much cheaper!

Communication was clear from order being placed and the delivery company they use were just as good.

I will most certainly be coming to flooring superstore as my first port of call for future carpet purchases

16 settembre 2023
Non scritta su invito
Logo di Flooring Megastore

Risposta di Flooring Megastore

Thank you for your review, Mark. We're happy to hear you could obtain your carpet for a cheaper price yet no less on the quality front. We hope you love your purchase!

Kind regards,
James

Valutata 5 stelle su 5

I haven’t received my flooring yet but…

I haven’t received my flooring yet but have been very impressed with communication with Flooring Megastore. Martin Allen has been very helpful and kept me informed as to the progress of my order including arranging delivery on a date to suit me.

10 settembre 2023
Logo di Flooring Megastore

Risposta di Flooring Megastore

Thank you for your review, Gail. Martin hopes, when it arrives, that you love your new purchase.

Kind regards,
James

Valutata 5 stelle su 5

Easy to order

Easy to order. Great communication about the order and delivery.

28 agosto 2023
Logo di Flooring Megastore

Risposta di Flooring Megastore

Thank you for your review, Rebecca. We hope you love your order for many years to come.

Kind regards,
James

Valutata 1 stelle su 5

DO NOT USE...Not a trust worthy…

DO NOT USE...Not a trust worthy company...

They sent the incorrect door bar with my carpet order. It caused alot of hassle at the time of installation.

My partner had to take a day of work because they refused to collect at a weekend or provide a time slot for collection. This was there mistake not ours...

Furthermore its been five to six weeks and they are yet to issue a refund. Shocking customer service.

Since used a local carpet supplier for our downstairs carpets. Everything went smoothly. Will never use Flooring Megastore again.

5 settembre 2023
Non scritta su invito
Logo di Flooring Megastore

Risposta di Flooring Megastore

Thank you for your review, Jake. Apologies for the issues with your order. We tried to arrange the collection of the incorrectly supplied trim a few times but without success. Once it was collected, we were not informed by the courier they had done so, it was then returned to our warehouse. Once it was booked in, which admittedly took longer than expected, we required your bank details in order to process the refund. Once received the refund was processed. We hope you enjoy your order, if not the experience.

Kind regards,
James

Valutata 5 stelle su 5

Fantastic service

A huge thank you to Martin and Aedan. They provided amazing customer service. Extremely courteous, helpful and patient. My carpet was delivered today as promised and I am very pleased with the quality. Looking forward to getting it fitted next week. Thank you flooring megastore I will be in contact again soon.

1 settembre 2023
Non scritta su invito
Logo di Flooring Megastore

Risposta di Flooring Megastore

Thank you for your review, Rubi. Both Aedan and Martin were thrilled to assist you and hope you love your carpet for many years to come.

Kind regards,
James

Valutata 5 stelle su 5

A great website that’s easy to use and…

A great website that’s easy to use and an amazing selection of carpets at affordable prices.
Fast delivery as well.

2 agosto 2023
Logo di Flooring Megastore

Risposta di Flooring Megastore

Thank you for your review, Lorraine. We're thrilled to know the website was great and that you love your new carpet.

Kind regards,
James

Valutata 5 stelle su 5

Ordered laminate flooring for bedrooms

Ordered laminate flooring for bedrooms. I was contacted quickly with a delivery date and items received on time. Loved the quality and look of the flooring so I have ordered more.

23 giugno 2023
Non scritta su invito
Logo di Flooring Megastore

Risposta di Flooring Megastore

Thank you for your review, Angela. We hope you love your laminate flooring for many years to come.

Kind regards,
James

Valutata 5 stelle su 5

Faultless service

25 luglio 2023
Logo di Flooring Megastore

Risposta di Flooring Megastore

Thank you for your review, Phil. We hope you enjoy your purchase for many years to come.

Kind regards,
James

Valutata 5 stelle su 5

Professional and helpful sales staff

Professional and helpful sales staff. Order confirmed within 24 hours and deliver has already been agreed.

6 agosto 2023
Logo di Flooring Megastore

Risposta di Flooring Megastore

Thank you for your review, Customer. We hope you enjoy your purchase for many years to come.

Kind regards,
James

Valutata 5 stelle su 5

Good price and service

Spent some time looking for my best option to purchase the Tegola Elite click plank and found Flooring Megastore to be the one based on price and delivery, i was contacted by Martin & Aedan to arrange the best date for the delivery which arrived as agreed with the them.

2 agosto 2023
Logo di Flooring Megastore

Risposta di Flooring Megastore

Thank you for your review, Keith. Both Aedan and Martin were thrilled to assist you and hope you love your new flooring.

Kind regards,
James

Valutata 5 stelle su 5

Had a great online chat with Aedan…

Had a great online chat with Aedan Bowman and then when I had more questions, he very politely asked if he could call me to discuss. Had a lovely chat and he was so helpful (especially as I had ordered the wrong colour carpet). Really helpful info about underlay and I can't thank him enough. My first experience with Flooring Megastore was great and I will definitely be back for more.

10 agosto 2023
Non scritta su invito
Logo di Flooring Megastore

Risposta di Flooring Megastore

Thank you for your review, Yvonne. Aedan was happy to help and is glad you found the perfect underlay to suit your needs.

Kind regards,
James

Valutata 5 stelle su 5

Excellent delivery service 🫰🏼

Probably it took a week to receive the LVT requested. Like all important deliveries they arrive when there is nobody home in a gap of two hours, that's when they arrived! Luckily we lef the side door opened and the delivery guy was kind enough to bring them over the gate. We left a tip for him . When we will install the laminate we will examine the quality. All boxes ftom 18 come brand new ,just one opened,the LVT seems in good condition.

30 luglio 2023
Logo di Flooring Megastore

Risposta di Flooring Megastore

Thank you for your review, customer. It seems to often be the case that couriers deliver at the most inopportune times. Now you have received your order, we hope you enjoy the LVT for many years to come.

Kind regards,
James

Valutata 5 stelle su 5

I needed 4 more packs of flooring…

I needed 4 more packs of flooring before a certain date and they went out of the way to get them for me ready for the floor to be laid by a certain date. A big thank you to martin who was so helpful and made this possible. Nothing to much for this company. Fully reccomend them. Thank you

1 agosto 2023
Logo di Flooring Megastore

Risposta di Flooring Megastore

Thank you for your review, Mary. Martin is glad to know you love both our service and your new flooring.

Kind regards,
James

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più