Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

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Valutata 5 stelle su 5

Great selection of colours and sizes, excellent customer service - really helpful to ensure a last minute order reached me next day! Thank you

Valutata 5 stelle su 5

Choice of colours are great, fabulous selection and a good price. Arrived within 3 days. Perfect, thank you.

Valutata 4 stelle su 5

I really like flip flop and have been buying for years from different companies and the size is not as good or true as it was The flip flop I have kept as they won’t be worn for long periods however... Leggi di più

Valutata 5 stelle su 5

I do not normally review businesses but I must: I’ve been impressed every time even though all staff and very attentive manager Teresa have been very busy I have always been treated very courteously a... Leggi di più

Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di abbigliamento da spiaggia
  3. Negozio di accessori di moda

Scritti dall'azienda

All the top flip flop brands and all the key styles. With over 30 brands and mor than 3500 styles to choose from you'll find flip flops for Women, Men and Kids all in one place. With fast free delivery and free returns - visit the FlipFlopShop.co.uk - Flip Flop Shop is part of The Shore Watersports Family


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

197 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I really can’t fault it

I really can’t fault it. I ordered a pair of Blowfish sandals at a great price and must admit reading the reviews had me a nervous wreck! But they arrived really quickly, and they’re beautiful sandals. I wouldn’t hesitate to recommend

20 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

avoid avoid avoid

Still not received my shoes nor a refund & no response to emails

12 luglio 2024
Non scritta su invito
Logo di Flipflopshop

Risposta di Flipflopshop

Hi Karen, As I said on your previous review this has all been resolved now apologies for the delay

Valutata 1 stelle su 5

If i could rate lower i would awful…

If i could rate lower i would awful company awful experience
Brought some flip flops incorrect sizing so had to return
Get £6.99 taken off return postage plus the postage when i puchased them taken off my refund
In total i paid £34 for the flipflops which were incorrectly sized to receive £23 refund
Disgusting service will never be using again complete con artists

8 agosto 2024
Non scritta su invito
Logo di Flipflopshop

Risposta di Flipflopshop

We do try and listen to our customers. So from October this year we have updated our returns and exchange processes. Check out the website for all the information

Valutata 1 stelle su 5

You have to pay £4.99 just to return

I brought flip flops which I needed to return because they were too big. I was going to order more until I realised they’d deducted £4.99 for a prepaid label to return them. I therefore won’t be using them again

1 agosto 2024
Non scritta su invito
Logo di Flipflopshop

Risposta di Flipflopshop

We do try and listen to our customers. So from October this year we have updated our returns and exchange processes. Check out the website for all the information but basically we now offer free exchange postage on all orders

Valutata 1 stelle su 5

Disappointed

Very bad 2-3 days delivery is a a big lie after 10 days and I called and email them they send me the refund instead of apology.i’ll never buy even they are the last shop 👎👎👎👎👎👎👎👎

22 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Poor customer service. No replies to phone and email.

Two pairs of sandals we bought (one for me one for my son) broke quite quickly. The first pair was within a day of purchase and I sent them back as requested by flipflopshop but they then didn't refund me or email me. After chasing for a month (their phone number doesn't take you through to anyone, it just says email them, but they don't respond to their emails), I eventually posted a negative review on their own website (which incidentally they haven't published) and they then refunded me. I have had no apology though for the poor customer service and they haven't replied to my emails for the second pair of sandals. I never leave reviews but felt this is an exception worthy of warning others of flipflopshops poor practice.

30 luglio 2024
Non scritta su invito
Valutata 2 stelle su 5

Order arrived with no packing slip or…

Order arrived with NO packing slip or returns information.

Unfortunately the flip-flops were too tight. Decided to return only to discover there's only a 14 day return period and I'd missed it.

I didn't see the returns information when purchasing and crucially definitely NOT included in the parcel.
As most shops offer 28 days I feel this shorter period needs to be highlighted clearly in the parcel.

Emailed customer service but no answer about why there was no packing slip and no refund.

I feel misled and do not recommend this company.

Emailed the company but no return accepted despite pointing out the lack of packing slip.
£40+ wasted at the moment. Beware!

13 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great fit, great value

These sandals fit really well and are so comfortable. They feel as if I have had them for ages, not at all like brand new shoes usually do.

29 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Order arrived in poor condition. AVOID

Order arrived in poor condition. Dirty, dusty and look like they have been either worn already or thrown around in a dirty warehouse. Send numerous emails to customer service to which I am still awaiting reply. No returns slip or any option online on returns policy apart from the email that they do not reply to. Do not waste your money and go elsewhere!

28 maggio 2024
Non scritta su invito
Logo di Flipflopshop

Risposta di Flipflopshop

Hi Marina. I can confirm that the item you purchased was new and delivered in the original factory packaging. I'm sorry you weren't satisfied with the item received. Our product team have reviewed the photos you sent and we have now emailed you with a free returns label to return your order to us for a refund.

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