Flamenca Cars Recensioni 

158
•
TrustScore 3 su 5

3,0

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Having used Flamenca cars many times before and experienced fantastic service cant now believe how bad they have become. Communication poor, the cars we received weren't in the best condition with v... Leggi di più

Valutata 1 stelle su 5

I had a tyre damaged and damage to an alloy. Reported it to flamenca only to be told that because the car left airport, then they are not liable. They supplied picture "evidence" of the wheel with... Leggi di più

Valutata 5 stelle su 5

If you’re looking for car parking at Alicante airport, look no further than Flamenca. Excellent service, staff and price. They really do go the extra mile . Absolutely nothing is too much trouble for... Leggi di più

Valutata 5 stelle su 5

Least stress ever hiring a car, airport pickup/drop-off a breeze. Very good price, nice Citroën C3, good instant communication with office via WhatsApp and friendly staff. When we return to Spain, Fla... Leggi di più

Dettagli dell'azienda

  1. Agenzia di noleggio auto

Informazioni fornite da varie fonti esterne

Rent a car in Alicante or Murcia airport. We are an independent, reliable car rental company, with no hidden extras. The price we quote is the price you pay.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

158 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,0

Tutte le recensioni

(158)

4 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Simply great value

Excellent service. Great price, easy pick up and drop off. No hidden charges or extra insurance costs. Just a simple, efficient, quality experience. Will definitely use them again.

27 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

First class service and communication.

We are new to the area and this is the first time we have used Flamenca Cars and I must say that everything has been first class with them . From picking up and dropping off vehicle their service to us has been brilliant.
My family arrived a few weeks ago for the first time and everything was spot on from arriving and going back to airport with vehicle. I would definitely recommend Flamenca Cars. 👌

26 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

First Class Service

This is my first time using Flamenca Cars . From the start this company has been excellant with the communication . The meet and greet staff at Alicante Airport were so courteous and helpful . Thank you Flamenca Cars.

11 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Amazing Customer servicd

We have used Flamenca Cars for several years now and have never had any problems. In fact, they go above and beyond with their customer service and I would recommend them to anyone.

3 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Very disappointed with this companies…

Very disappointed with this companies attitude.
I booked a car with a rear facing car seat for a 6 month old baby. On collection the car seat was in the car but not fastened in. I expected this as it is the hirers responsibility. The instructions were on the side of the seat but no matter how hard I tried I could not get the seat belt to reach so I could fasten it in. I called Flamenca and their employee came back out to us but he wasn’t able to do it either. He then proceeded to make up his own way of fastening it in. I showed him that this was not safe; he said there was nothing he could do as they didn’t have any other baby seats. At this point I said I had no choice but to cancel the booking and go elsewhere. He said someone would call me the next day. No one called so I sent an email requesting a refund. I received an email back saying I wasn’t entitled to a refund as I had cancelled the booking. I explained what had happened but all they could say was that no one else had complained. I asked if they had tried to install the seat themselves to see if it could be done. Since then I have had no reply and no refund. I have given this company ample time to reply. I will not be using this company again.

9 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

WOW !!!!!!!!!!!!

WOW !!!!!!!!!!!!
I've been going Spain for 20 years hiring cars most of the time and this was my first time with flamenca car hire absolutely hands down the best hire company I've ever used friendly staff at the airport no hassle just get your keys and off you go if I could give more stars I would thanks

28 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent serviceI

I just wanted to let you know that we dropped the car off yesterday morning.

All went extremely well. I was anxious as it was our first time but after phoning Ali she was so helpful. She immediately put me at my ease telling me not to stress and gave me clear directions and instructions . She was wonderful and made the whole process easy and a pleasant experience.

Please pass on our sincere gratitude to her.
Kind regards

26 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

The Best Car Hire in Spain

Everything about Flamenca Cars is great, the price, the pickup, the dropoff, the cars and ultimately the service. The sign of a well-run business is what they do when things don't go the way you plan. Flight delays, extensions to bookings, availability etc. whatever the problem, they will do their best to help and get things resolved. I would not want to use another hire company again, I don't even look to compare prices anymore because I'd happily pay more for the great service they provide. Thanks to Ana and the team

23 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service & after service help!

Frequently use Flamenca when coming to Spain, I most recently used them for a golf trip in October 23 and the service was great as per usual. I stupidly left an item in the car, which they kept for me until my pick a couple of days ago April 24.
Ana was absolutely superb to deal with and has unlimited patience! She is an absolute asset to Flamenca. Thanks for all your help and hope to see you again very soon!

9 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Flamenca Cars. Brilliant Service

Flamenca Cars offer a really great service above and beyond the parking alone. I had a few problems with my car last time I visited, They contacted the garage I bought the car from and arranged recovery and collection and when the car was returned to them they was not happy the car was correct so they got the garage back out to make sure it was done correctly.
I was worried I would be left without a car but no they even had a hire car on standby if mine could not be fixed.
Truly an excellent service.

16 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Brilliant New Customer Service

As a new customer I couldn't be happier with the service I've received with entrustrusting my car to this company. I asked to see where my car would be kept as I'd never used this type of service before... nothing was too much trouble, everything was explained in detail and I was more than happy to leave my car with them. Thankyou Flamenca.

8 febbraio 2024
Non scritta su invito

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