The process is quick and the staffs are helpful. Just the back order of the part is a bit too long. Communication can be better if they find the issues or questions initially.
Sede
Cambia sedeUnit 9 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, Buckinghamshire, GB
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Scopri cosa dicono le persone
Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insura... Leggi di più
L'azienda ha risposto
Car looked like new after damage and car was cleaned thoroughly for pick up. Side mirror was damaged by the insurance delivery lorry but the manager offered to fix it for free out of courtesy! Very go... Leggi di più
L'azienda ha risposto
Excellent service. Made it all very easy.great communication . Danny the young lady I liaised with over the phone could not have been more helpful. Well done everyone
Dettagli dell'azienda
- Officina di autoriparazioni
- Carrozzeria
- Servizio di rimozione delle ammaccature
- Riparazione e manutenzione auto
- Servizio auto
Scritti dall'azienda
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Scritti dall'azienda
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informazioni di contatto
Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, Buckinghamshire, Regno Unito
- 01494 450088
4,5
Eccellente
241 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The whole service from start to finish…
The whole service from start to finish was a great experience , polite,helpful and very efficient staff .
1 dicembre 2022
Risposta di Fix Auto UK - Fix Auto High Wycombe
Hi Lee. Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day!
Really good professional service all-round
Really good service all-round; slight delay re finishing date, but these things can't be helped sometimes even with the best of planning. Good communication/easy to contact the office and most importantly, the car looks like it's brand new! Would certainly recommend.
13 dicembre 2022
Risposta di Fix Auto UK - Fix Auto High Wycombe
Hi Dudley. Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great New year!
Used this company through my insurance…
Used this company through my insurance for car repair. Found them extremely helpful and very polite. Spoke with Mike and found him extremely helpful. Job was done nicely as well.
22 dicembre 2022
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Mr Kamran, thank you for your kind feedback. It is much appreciated and we will pass your comments on to the team. Happy New Year. Kind regards. FixAuto High Wycombe
Car was picked up quickly and turned…
Car was picked up quickly and turned around through the process very fast.
8 dicembre 2022
Risposta di Fix Auto UK - Fix Auto High Wycombe
Hi David, Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day and Merry Christmas!!!
Prompt repair under insurance to car
Prompt repair under insurance to car. Courtesy car provided and good job done on repair
29 novembre 2022
Risposta di Fix Auto UK - Fix Auto High Wycombe
Hi Jo, Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day!
Risposta di Fix Auto UK - Fix Auto High Wycombe
Hi Julie. Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day!
Excellent service
Very efficient delivery and collection. Courtesy car was excellent . Car returned fully valeted and great repair job. Would fully recommend.
18 novembre 2022
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Mr Hollins, thank you for your kind feedback. We were glad to be of service. We shall be sure to pass your comments onto the team. Kind regards. Fix Auto High Wycombe
Great work but took too long expected…
Great work but took too long expected car to be done in a week not 3 weeks . Was grateful for the car loaned .
8 novembre 2022
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Miss Maja Gliguroski, thank you very much for your kind feedback. We shall be sure to pass your comments on to the team. Kind regards. FixAuto High Wycombe
Repair was excellent
11 novembre 2022
Risposta di Fix Auto UK - Fix Auto High Wycombe
Mr Robert Macdermott, thank you for your kind review. It is much appreciated and we shall pass on your comments to the team. If possible, we we be very grateful if you complete the BMW/Mini survey that you will have received via email. Kind regards. FixAuto High Wycombe
Staff are helpful and polite
Staff are helpful and polite, they did what they said they were going to do and my car came back in showroom condition with a work guarantee. The man who collected it and delivered it back really seemed to take pride in his work.
4 novembre 2022
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Mr Cooper, thank you for your kind feedback. We were glad to be of service. We shall be sure to pass your comments onto the team. Kind regards. Fix Auto High Wycombe
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Ms Randall, thank you for your kind feedback. I am pleased that we managed to resolve the issues to your satisfaction. Kind regards. Mike
Excellent experience
Excellent experience. A very professional company who did a superb job on my car. The valet service at the end was a lovely bonus. Would highly recommend.
13 ottobre 2022
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Mrs Coughlin, thank you for your kind feedback. We were glad to be of service. We shall be sure to pass your comments onto the team. Kind regards. Fix Auto High Wycombe
Fix auto have been great with…
Fix auto have been great with communications and I am really happy with the repairs on my car. It would have been an easy 5 stars; however car was dropped off on double yellow lines, which unfortunately did not go down well with neighbours as I was at work and unable to move it for several hours.
Nevertheless, for quality of work I would absolutely recommend fix auto.
5 ottobre 2022
Risposta di Fix Auto UK - Fix Auto High Wycombe
Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. I will address the parking on double yellow lines with my drivers, I am sorry this should bot of happened. Thanks again and have a great day!
Firstly the excellent customer service…
Firstly the excellent customer service hotline really impressed me as they always picked up the phone in 5 ringing. The second up thumb, my car was picked up and returned on time. At last, I really feel amazing that ‘a new car’ was back, it’s perfect. Thank you very much.
5 ottobre 2022
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Mr Wan, Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day!
Body repair
Repair to front of car.
Good service and good all round job by Fix Auto. Would recommend.
26 settembre 2022
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Mr Proctor, thank you very much for your kind feedback. We shall be sure to pass your comments on to the team. Kind regards. FixAuto High Wycombe
Good repair
Good repair, which is the most important aspect. Friendly face-to-face and telephone service but emails went unanswered. Their vehicle recovery contractor was significantly late arriving and didn't give a professional impression.
21 settembre 2022
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Mr Clough, thank you for your kind feedback. We will be sure to pass your comments on to the team. We will discuss your comments with our subcontractor. Kind regards, Fix Auto High Wycombe.
I gave 4 star coz’ they missed a small…
I gave 4 star coz’ they missed a small scratched on the front left side of my car which the focus side should be fix.
23 settembre 2022
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Ms Tuazon, thank you for your feedback. We have contacted you to resolve this. Kind regards, Fix Auto High Wycombe.
Great People to Deal With
Thanks to an unfortunate incident, my car suffered some minor damage and my insurance company sent me to Fix Auto in High Wycombe to have it repaired.
I must say they were very easy to deal with and as I delivered and collected the vehicle myself (even they said it wasn’t necessary) it gave me an opportunity to meet them and see their facilities.
What a lovely group of people they are and they’ve not only done an excellent job but they also valeted the car afterwards - first class !
30 settembre 2022
Risposta di Fix Auto UK - Fix Auto High Wycombe
Hi Alan, thank you for your kind feedback. I will be sure to pass your comments on to the team. Kind regards, Fix Auto High Wycombe.
Would have given 5* had the repair time…
Would have given 5* had the repair time taken been a bit shorter.
30 settembre 2022
Risposta di Fix Auto UK - Fix Auto High Wycombe
Hi Zahir, thank you for your feedback, we will be sure to pass your comments on to the team. We apologise for any delays with your repairs, and we are looing into this with the team to improve our service. Kind regards, Fix Auto High Wycombe
My VW Tiguan Rear End Shunt
My VW Tiguan was damaged after my wife caught her foot under the accelerator and backed in reverse into our rear garden wall. Demolishing a section of wall and adjoining gate pier. The body work damage was extensive to the car rear end. However, the repairs carried out were good and the car looks like new again, thank you Fix Auto for doing a fabulous job.
My only reservation was the time it took to carry out the repairs which I understand was due to difficulty in obtaining parts from VW in Germany?
29 settembre 2022
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Mr Clements, thank you for your kind feedback, we will be sure to pass your comments on to the team. We apologise for the delays with your repairs, but there are global issues in the supply chain which is affecting many vehicle manufacturers. Kind regards, Fix Auto High Wycombe.
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