The process is quick and the staffs are helpful. Just the back order of the part is a bit too long. Communication can be better if they find the issues or questions initially.
Sede
Cambia sedeUnit 9 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, Buckinghamshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insura... Leggi di più
L'azienda ha risposto
Car looked like new after damage and car was cleaned thoroughly for pick up. Side mirror was damaged by the insurance delivery lorry but the manager offered to fix it for free out of courtesy! Very go... Leggi di più
L'azienda ha risposto
Excellent service. Made it all very easy.great communication . Danny the young lady I liaised with over the phone could not have been more helpful. Well done everyone
Dettagli dell'azienda
- Officina di autoriparazioni
- Carrozzeria
- Servizio di rimozione delle ammaccature
- Riparazione e manutenzione auto
- Servizio auto
Scritti dall'azienda
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Scritti dall'azienda
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informazioni di contatto
Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, Buckinghamshire, Regno Unito
- 01494 450088
4,5
Eccellente
241 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Uzam,
Thank you for your feedback! I will be sure to pass your kind comments onto the team.
Kind Regards
Aimee Cooper
Gold standard in service
The fact they picked up and dropped off my vehicle made it extremely helpful and they were very flexible with it. The customer service over the phone was always good. The repair works was to an extremely high standard and it was returned a lot cleaner than I handed it over. Could not recommend these guys enough.
9 febbraio 2024
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Ryan,
Thank you for your feedback! We're so glad you are happy with the service and repairs. I will make sure to pass your kind message onto the rest of the team - I'm sure they will appreciate it!
Kind Regards, Aimee Cooper.
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Tim,
Thank you for your kind feedback, it is much appreciated! We're so glad you're happy with repairs. I will pass your message onto the team. Merry Christmas and Happy New Year!
Kind Regards, Aimee Cooper.
They do what they say they will do when…
They do what they say they will do when they say they will do it!
Great at keeping me informed by telephoning me.
23 ottobre 2023
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Dee,
Thank you so much for taking the time to leave feedback! We're glad we were able to make your repair experience positive and trouble-free. I will make sure to pass your message onto the team as I know they will appreciate it greatly.
Kind Regards, Aimee Cooper.
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Chris,
Thank you for your feedback, we're glad you're happy with repairs! I will be sure to pass your kind words onto the team.
Kind Regards, Aimee Cooper.
Great service and communication
Great service, my car was collected I explained what the damage on the car was and what needed repairing. I was updated while my car was being repaired and when it would be ready. When I got my car back I was happy with the repairs. It was clean and tidy. Overall it was a easy and stress free experience.
9 ottobre 2023
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Mohammed,
Thank you so much for your kind feedback! I will pass your message onto the team.
Kind regards, Aimee Cooper.
Very efficient with repairs completed…
Very efficient with repairs completed ahead of time. Staff pleasant and car delivered on time.
18 settembre 2023
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Richard,
Thank you so much for your kind feedback! I will pass it onto the team.
Kind regards, Aimee Cooper.
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Lynda, thank you very much for your kind feedback. I will pass it on to the team. Kind regards. Michael
Risposta di Fix Auto UK - Fix Auto High Wycombe
Hi Gita, thank you for taking the time to leave us a review! I shall pass your kind words onto the whole team here.
Best regards, Justin
Risposta di Fix Auto UK - Fix Auto High Wycombe
Hi David. Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day!
Dent repair
Great service, did a superb repair.
Car came back clean and tidy.
Very happy.
10 maggio 2023
Risposta di Fix Auto UK - Fix Auto High Wycombe
Hi Noel thank you so much for taking the time to provide such lovely feedback. We are delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. I will pass on your kind comments to all the team at Fix Auto :)
I was told at the start that it would…
I was told at the start that it would take 7-10 days, once droped off this was changed to 5 weeks.
Which was really annoying as i had the van booked in for important re call work due to take place in 4 and a half weeks. Obviously with the original 7-10 days this was easily possible.
After having to cancel my appointment i now have to wait another 6 weeks.
I would have postponed the cosmetic work if I'd have been given more accurate information.
Also i wasn't overly happy that my van was used as a bin.
It was messy with my own stuff i admit, but as i don't smoke and have never eaten McDonald's in the van, I'm pretty sure the bags of these things were not mine!
The work carried out was okay, although my side door still doesn't run a smoothly as it used to.
27 aprile 2023
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Nathan, thank you for your valuable feedback. At the present time, we are quoting 7-10 working days for any repair due to staffing issues and parts availability. We shall, however, look to see how this process could be improved. Not sure on the rubbish left in your vehicle as everyone is aware we are not allowed to do this so I am sorry this has happened. Kind regards. FixAuto High Wycombe
They just sorted everything for me.
1 maggio 2023
Risposta di Fix Auto UK - Fix Auto High Wycombe
Hi Stephen, thank you for taking the time to leave us a review! I shall pass your lovely comments onto the whole team here.
Best regards, Justin
T5 picked up and dropped off…
T5 picked up and dropped off promptly,repair work done to a high standard, can’t fault these guys
28 febbraio 2023
Risposta di Fix Auto UK - Fix Auto High Wycombe
Hi Paul. Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day
Lear communications
Lear communications, everything done to agreed schedule, repair looks fantastic
22 febbraio 2023
Risposta di Fix Auto UK - Fix Auto High Wycombe
Hi Timothy. Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day
Good service
Good service, quick turn around and very quick to correct faults after returning repaired vehicle to us.
Have used them before, can recommend them.
2 febbraio 2023
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Janice, thank you for your kind feedback. We were glad to be of service. We shall be sure to pass your comments onto the team. Kind regards. Fix Auto High Wycombe
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Miss Dosanjh, thank you for your kind feedback. We were glad to be of service. We shall be sure to pass your comments onto the team. Kind regards. Fix Auto High Wycombe
Risposta di Fix Auto UK - Fix Auto High Wycombe
Hi Matthew. Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day!
I see no reason in having my car in to…
I see no reason in having my car in to do the work when you had not got the parts to do the job, as my car was still road worthy it was a waste of a courtesy car.
10 gennaio 2023
Risposta di Fix Auto UK - Fix Auto High Wycombe
Dear Mrs Wilks, thank you for your valuable feedback. At the present time, we are quoting 7-10 working days for any repair due to staffing issues and parts availability. We shall however look to see how this process could be improved. Kind regards. FixAuto High Wycombe
Repairs were rushed
Repairs were rushed, the bootdoor does not look good where the join has been made. There is a part missing from under my car and I have called and left a message and nobody has called me back.
23 dicembre 2022
Risposta di Fix Auto UK - Fix Auto High Wycombe
Hi There,
Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments regarding the repair are fed back. There was no need to remove anything from the boot or vehicle to enable to change the bumper. We checked in our displaced parts area just in case and checked with cleaner.
If you would like further piece of mind or amends to the repair completed by our bodyshop please let us know so we are able to rectify this as it seems, on this occasion, we were unable to meet our high standards.
We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.