The bus was over a 1/2 hour late. 43 guests were left in a panic in the rain uncertain as to a means to get to the venue. The service issue was that no one would answer either of the day of trip/after hours phone numbers listed on the contract. I was on hold for 30 minutes after the time the bus was scheduled to make the first pick up, while myself and family members were trying to solve for our guests transportation issues. I understand a substitute driver was needed. As the day of trip contact no communication of the delay was made. If someone would have called or answered the phone much undo stress on multiple family members could have been eliminated. Issues arise, how we deal with them defines the company and “service”. The driver was sent into a difficult situation and handled it professionally.

Naturally, safety is the priority when transporting students, and our driver was lovely. She was very careful and courteous. However, the bus initially arrived about 20 minutes late. This caused us to be late for the start of our field trip.

Our bus driver Karen was awesome! 10/10 she was a great driver

Driver was on time, and very nice.

Valerie did a great job! She was very patient and professional. There was an accident and we had to re-route. Bus was on time/clean. Only suggestions - we did not have a bluetooth speaker and there was no speaker on the bus, so we couldn't listen to music. Kind-of a bummer. Maybe if we would have been alerted up front, we could have brought one along. Also, no place to charge our phones. That would have been nice too.

Our driver Mona was fantastic! The bus arrived on time and she was so sweet and very patient with our group.

I was very pleased with the service provided!!
The bus was clean and updated, the driver was professional and friendly, the price was great for the service.

Our driver, Nick, was great and the bus was just what we needed for my sister's 40th birthday celebration!

Ms Val was awesome. We had trouble finding our spot. Her patients and safety skills got us through.. She did exactly what I needed her to do and that was the Only thing that went right! Thank You Val for being awesome!!!!!

The bus was on time and the driver was easy to work with as we got organized to ride the bus

The bus did not show up at the time requested. We could not get a hold of anyone until 30 minutes after we were supposed to have the bus. After finally getting a hold of someone, they told us that our bus had been canceled even though I did not cancel it. They ended up sending a bus 1 hour after. We were late for our event.

They were timely and kind. Safe environment and great transportation for the kids.

The driver was on time and very helpful, and kind!!!

Our staff and camper enjoyed the driver they were on time and very polite.

Contract included both a pickup and return trip for my wedding guests - which I paid in full. They did not show up for the pickup time and did not answer their “emergency” phone number. Made a wedding day a little more stressful than it had to be. Although, the 2nd bus did show up for the return trip. NOT reliable.

This was the best experience that I have had with you. I've used you in previous years, and drivers haven't picked up on time on the weekends. But this time, the drivers were professional, safe and great. The only thing keeping you from a 5 star this time was that our Sunday driver showed up 15 minutes late, and no one returned my phone call from the "after hours" number.

The bus was 20 minutes late. This trip was 45 minutes away and very time sensitive. We missed 20 minutes of our 2 hour class. The bus driver was amazing. She was very kind and responsible. We have another trip this Friday and I really hope the bus is on time.