Bus was very clean, driver was given wrong address and took us to the wrong place. We had to help get her to the correct location.

Very professional charter company.

Thank you so much for the great service! Everything was on time and went smoothly! Thank you!

My experience with
Catherine J Micklo at Accounts Receivable was very pleasant and helpful. I really appreciated her willingness to listen and help me sold an issue. And her follow up was very prompt. Overall, it's been a wonderful experience. The drivers that are doing our trips are also fabulous and professional! We enjoy having them. Thank you so much.

Five stars are given because of our bus driver's customer service. He was prompt and went out of his way to assure we stayed comfortable. Not to mention a safe and excellent driver.

Awesome Service! Great Driver!

The staff at First Student are all very friendly and prompt at what they do. I generally work directly with Larissa and make bus requests fairly often--every interaction has been pleasant and easy. I would recommend First Student to any organization that needs worry-free and efficient transportation for students.

The bus driver was polite and punctual. He was very patient and drove safe. He gave us updates on what was needed and where we were. I was very satisfied with his customer service. Thank you for everything.

The drivers were kind, punctual and flexible with our timeline. We received our quotes and confirmations within a few days; overall reliable team.

I highly recommend First Student. We chartered a school bus for our Classic Yacht Association group. The bus took us to tour the historic University of Washington Shellhouse where the 1936 “Boys in the Boat” team trained. The driver was prompt, polite and handled the bus really well. As a group who loves history, riding a school bus was just great for us!

Loretta and Lisa were AMAZING bus drivers. Early to all pick-up times, friendly to our students, and knew their way around Seattle without needing to ask for directions. Thank you very much!!

Great staff, very punctual, great communication!

All went well. No hiccups.Thank you!

I ordered two buses for this trip the Seattle bus went off without a hitch. The Burien bus was 30 minutes late. The driver was lost, our staff had to run around to find the bus. We had to adjust our event due to this.

The bus was 30 minutes late for our field trip.

On time. Pleasant driver. Would work with again!

Best price around, but customer service was just ok. Bus showed up 30 minutes late-- they had driven to the wrong place, after waiting 15 minutes I called to see where they were and discovered they were about 10 minutes away. Confused about why I wasn't contacted when they waited for 15 minutes with no sign of life. Also confused how they ended up in the wrong spot, I thought it was very clear where we'd requested to be picked up. Had to cancel one of the busses and was refunded, so that was a positive experience.

Buses got lost at venue, did not come on 22nd when I specified and our arrival time was delayed as a result