First Charter Bus Rental - San Mateo Recensioni 20

TrustScore 4 su 5

4,1

991 E. Poplar Avenue, 94401 San Mateo, CA, US


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Buses were on time & clean! Drivers were courteous & expectations were made cleqr! No time was wasted!

Valutata 5 stelle su 5

We had a wonderful experience with First Charter Bus Rental. Our driver was timely, professional, and communicative. Our students felt safe, respected and had a wonderful field trip. We will definitel... Leggi di più

Valutata 5 stelle su 5

They arrived at the scheduled time, the drivers were helpful, they went over the safety protocols once everyone was on board, allowed us to store items on the bus out of the sun while they waited for... Leggi di più


Dettagli dell'azienda

  1. Autolinea
  2. Noleggio di autobus

Informazioni su First Charter Bus Rental - San Mateo

Scritti dall'azienda

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Informazioni di contatto

  • 991 E. Poplar Avenue, 94401, San Mateo, CA, Stati Uniti

  • 800-309-1421

4,1

Molto buono

TrustScore 4 su 5

20 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Difficulties with difficult driver

On the plus side we received the correct buses (with undercarriage storage. Thanks for that!
This latest trip was disappointing. Going out, the lead driver took a wrong turn, failed to immediately correct the mistake, and led us through a narrow and difficult road loop to correct it. At one point we had to evacuate the children from the bus to cross a weight limited bridge. It took 45 minutes to get back to where we started and impacted the quality of our program. The return trip arrived 30-45 min late and had a "know it all" (not Amy) driver who regaled us with difficulties of our intended destination. He diverted our destination twice and finally returned to our requested destination (which was adequate for bus entry), adding another time delay to our programming. These time delays put a damper on our excursion and negatively affected our experience.

2 settembre 2022
Valutata 1 stelle su 5

Services Not Renderd No Refund Offered

Services we requested were not provided. We had booked through third party and then we were told that if that company made a mistake it was not First Charter's fault and they would not be issuing a refund even a partial refund since services were not rendered. That they were not responsible for the third party they do business with.

3 luglio 2022
Valutata 5 stelle su 5

We had a wonderful experience with…

We had a wonderful experience with First Charter Bus Rental. Our driver was timely, professional, and communicative. Our students felt safe, respected and had a wonderful field trip. We will definitely be using First Charter for our future field trip transportation needs.

7 novembre 2021
Valutata 5 stelle su 5

They arrived at the scheduled time

They arrived at the scheduled time, the drivers were helpful, they went over the safety protocols once everyone was on board, allowed us to store items on the bus out of the sun while they waited for us, and got us back for drop off safely and on time.

3 agosto 2021
Valutata 4 stelle su 5

Feed back to overall performance

The drivers arrived to pick up location a little bit off schedule, but it was acceptable, despite the coordinator is too busy to reply my quote and confirm the buses for me, it ended up every thing worked out fine at the last minute. Thank you for taking our business.

25 luglio 2021

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