Company was very easy to deal with. Definitely flexible (I kept changing my mind )

Bus driver was on time for all pickups .
I would recommend

the drivers were great and were able to change things up when we realized that our schedule had changed.

The drivers were patient, on time and supported our group. The excursions went off without a hitch. When we had a question that morning, we got immediate clarification which made it a stress free experience. The organizational support to address our booking adjustments was excellent. Dina was really helpful!!

Everything went very smoothly and the driver was extremely pleasant!

Steve was a great driver and very accommodating to our needs. Everyone we dealt with from Steve to Vanessa to Ronnie to Katie were very professional and helpful.

First Charter were communicative, responsive, and provided the service that they promised.

It was a very fun charter! Maggie our drive was awesome!! And really made our adventure memorable! Thank you for helping us with our weekend! Will definitely use you guys again!!!

The bus was perfectly on time, we didn’t have to worry about anything. The driver was very pleasant and let the kids play music. This was a fun way to bring my kiddo’s birthday party group to their party destination. All the kids had so much fun.

It was very easy and straightforward to book a shuttle bus service for our wedding with first charter. They were very responsive and took time to answer my questions. The driver was very nice and everything ran smoothly and on time on the day. We would recommend first charter to friends and family in the future.

Pierre was a fantastic driver. We will ask for him next time we are in Ottawa. Thank you

The driver was amazing and helpful for our Charter

Driver was early, friendly and communicated clearly regarding pickup. We made great time both enroute to the Ottawa Charge game at TD Place and home. Thanks for an excellent experience.

The booking process was easy, and the school buses were always on time. Excellent service—thank you!

Great customer service, fast response whether by email or phone. Prices are better than other companies. Overall, it's great experience.

Smooth and easy process to book, buses on time, driver pleasant and time change accommodated. Worked very well for our group.

Hired First Charter to provide shuttles for our wedding. They were slightly delayed in picking up guests from the hotel however this was due to fairly significant traffic that day, and they still got all the guests to the wedding prior to the start of the ceremony. They were on time at the end of the night. Staff were friendly and they were very easy to communicate with prior to our event. Would definitely consider using this company again in the future!

Great service! Ponctuel! Went above and beyond and decorated the bus.

Customer service was very accommodating when we asked to reschedule our trip to the following day due to bad weather. We also had a fantastic and friendly driver. Overall a great experience!

Bus driver didn't speak English. He went to the wrong drop off location. Was 30 minutes late to picking us up from our location and when I called his phone number, he did not pick up. I had to go to another bus driver at our location and ask them to radio him.

Every thing went well