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Valutata 5 stelle su 5

Glasses are great quality, and very affordable. Customer service is second to none, so buying online and not being able to try frames before purchase doesn't feel like a risk.

Valutata 5 stelle su 5

Reliable, good email support, good quality glasses at very fair prices, great range of styles, timely delivery, quality as expected and the website is very easy to use. The glasses fitted well withou... Leggi di più

Valutata 5 stelle su 5

I'm delighted with my glasses! I learned the hard way thou an got two long distance glasses, when I really wanted one long distance and one reading! take your time filling in the appropriate boxes whe... Leggi di più

Valutata 5 stelle su 5

Delighted with my new glasses. they are far superior quality than I have ever bought from other retailers. Will be getting another pair soon.

Dettagli dell'azienda

  1. Grossista di occhiali
  2. anche in
  3. Negozio di accessori di moda
  4. Negozio di occhiali da sole

Scritti dall'azienda

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

882 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(882)

437 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Am in love with my glasses, thank you Firmoo.

Good experience, I have ordered three pairs of glasses and am still going to order more because I am having a wonderful experience with the Firmoo company, the guys are great, and my glasses are prescribed and they make everything so easy for me to understand online, very fast delivery not up to two weeks and everything was perfect, from the size to the glass itself was wonderfully gorgeous, the best quality, pay Less get more, everyone is asking where did i get them gorgeous glasses from, i tell them from Firmoo, thanks you guys.

10 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

My first order, very happy.

This was my first order with Firmoo, The glasses were great value and arrived much quicker that I expected. The glasses are perfect, just as good as the ones I have from one of the big high street brands, but a fraction of the cost. Time will tell if they last as well, but all in all I'm very happy with them. I'll definitely use them again.

2 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Was concerned ordering for the 1st…

Was concerned ordering for the 1st time. However it was simple to complete order on line with a great selection of frames to choose from. I had a concern of measuring the gap between my pupils however had no issues with the glasses when they arrived. Delivery was quick and glasses were far better than I expected and better than the glasses I always got from Specsavers.

8 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent purchase

Excellent purchase! The frames are lightweight yet sturdy, and the fit is perfect right out of the box. Shipping was fast.

20 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent value for a good pair of glasses

I require three sets of glasses, a varifocal, sunglasses with varifocal, and super readers for the computer. The cost of these here in Ireland would most likely be around €1000, I cannot afford that. Firmoo has a limited but decent selection of frames, they arrived in good time and I now have a pair of sunglasses that work for me. It's a win win and I have since encouraged my mother to order non-prescription polaroids from them as well.

16 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

5 STAR ALL THE WAY

From start to finish 5star company.
I have purchased my 5th pair of glasses.
I have 3 tinted shades
1 photochromic
1 regular.
ALL VARIFOCAL prescription.
From ordering to delivery to Customer service throughout to after sales service and more importantly quality I cannot fault Firmoo.
It took me ages to order my 1st pair as I am dubious when not seeing the actual product .
I ordered my 1st pair and was thrilled. Now I have 5 pairs. I have recommended to so many others now as anyone who knows me would agree I have no problem complaining about a bad /defective product or service but I promise you I have nothing but praise for this company and its before /during and after care. The glasses speak for themselves.
I paid nearly 400 euro on a 2 for 1 offer for 2 pairs (prescription)from specsavers (basic lenses)
I paid half that for 2 pairs with all the added coatings/tinted and thinned .
Happy happy customer. Will be purchasing more.

3 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Fantastic company

Fantastic company! Made everything easy from step 1 to receiving the glasses! I love mine, comfortable and a perfect fit. Prescription was perfect too

28 marzo 2026
Non scritta su invito
Valutata 4 stelle su 5

I love the glasses I have so many pairs…

I love the glasses I have so many pairs I would give 5 stars but the ones that have click on sunglasses are a bit flimsy

31 marzo 2026
Non scritta su invito
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Risposta di Firmoo

Hello Shannon,

Thank you for taking the time to share your feedback with us.

We would like to remind you that all our orders come with a 60-day return/exchange policy. If you are not satisfied with your purchase for any reason, please feel free to contact us.

To assist you further, our customer service team will contact you via email within the next 24 hours. Please check your inbox (including your spam or junk folder) for our email then.

We look forward to resolving this matter as soon as possible.

Sincerely,
Firmoo Customer Support Team

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