Glasses are great quality, and very affordable. Customer service is second to none, so buying online and not being able to try frames before purchase doesn't feel like a risk.
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Reliable, good email support, good quality glasses at very fair prices, great range of styles, timely delivery, quality as expected and the website is very easy to use. The glasses fitted well withou... Leggi di più
I'm delighted with my glasses! I learned the hard way thou an got two long distance glasses, when I really wanted one long distance and one reading! take your time filling in the appropriate boxes whe... Leggi di più
Delighted with my new glasses. they are far superior quality than I have ever bought from other retailers. Will be getting another pair soon.
Dettagli dell'azienda
Scritti dall'azienda
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Informazioni di contatto
Irlanda
- service@firmoo.ie
- firmoo.ie
4,7
Eccellente
882 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Easy to follow instructions on sizing…
Easy to follow instructions on sizing during the ordering process, arrived as expected and was kept informed on transit status. Follow up to see if everything went well from the company was a nice touch. The quality is great.
26 giugno 2026
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Great value glasses from Firmoo
Great value glasses from Firmoo. I have several pairs all varifocal and perfect prescription. Customer service is excellent
10 luglio 2026
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Happy customer
The frames are perfect, very good quality, no issue with lens and saved 200 euro on one pair of glasses with the same specifications and add-ons that specsavers recommend.
Very happy with the service
Purchased a second pair when my first order arrived
3 luglio 2026
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Fantastic glasses at a fantastic price
The cost of glasses from normal high street retail is super high so I decided to try Firmoo.ie as a "science experiment."
I ordered two pairs of advanced varifocals (one photochromic) and to say I was surprised would be an understatement. They are fantastic glasses and I couldn't be more pleased.
If they can keep this going I wont buy glasses on the high street ever again.
30 giugno 2026
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Got my sunglasses before my holiday and…
Got my sunglasses before my holiday and I was very happy with them
12 giugno 2026
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The glasses are really good
The glasses are really good, I was really surprised. Good quality, they fit perfectly , they saved me a lot of money.
My eyes adjust them perfectly, the progressive lenses work better as my really expensive other pair.
Definitely will be back.
1 luglio 2026
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Pretty fast delivery
Pretty fast delivery, glasses look nice and adjust to the sun. They do look a bit bigger than on online Try-on, but still nice. Will order again! :)
27 giugno 2026
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Risposta di Firmoo
Hello Natasha,
Thank you so much for sharing your feedback!
We're delighted to hear that you like your new glasses, that the photochromic lenses are working well, and that your order arrived quickly.
Thank you as well for your comments about the online Try-On feature. We truly appreciate your feedback. Please note that our Virtual Try-On tool is designed to help you visualize how the frame style looks on your face, but it cannot accurately determine the frame size or fit. You can learn more about how the feature works here:
https://www.firmoo.ie/help-p-112.shtml
If you feel the frame size isn't quite right, don't worry—we offer a 60-day Return & Exchange policy. You can find the step-by-step guide here:
https://www.firmoo.ie/help-p-73.shtml
If you need any assistance selecting a better-fitting frame or with your return/exchange request, please don't hesitate to contact our customer support team via our 24/7 Live Chat or by email at service@firmoo.ie. We'll be more than happy to help.
Thank you again for choosing Firmoo. We look forward to serving you again soon!
Kind regards,
Firmoo Customer Support Team
Great service
I had a slight issue with one pair of my glasses so I reached out to the after sales team and they couldn't be more helpful.
25 giugno 2026
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Excellent website
Excellent website. Ordered numerous glasses from them with no issues!
29 giugno 2026
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Great value
Great value, beautiful glasses and very easy site to buy from.
6 febbraio 2026
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It was very easy to order fast delivery…
It was very easy to order fast delivery and when the glasses came they were just great thank you so much
19 giugno 2026
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Glass thickness
Glass vey thick make glass look very old fashioned
19 giugno 2026
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Risposta di Firmoo
Hello Terrie,
Thank you for sharing your feedback. We're sorry to hear that you were disappointed with the thickness of your lenses.
For stronger prescriptions, lower-index lenses will naturally result in thicker and heavier lenses. However, the final thickness of the lenses is also influenced by several factors, including the frame size (lens width and height), frame material, and your pupillary distance (PD). Larger frames generally require thicker lens edges, while thin metal frames can make the lens thickness appear more noticeable. Additionally, if the frame is not the most suitable choice for your PD, the lenses may not appear as thin or aesthetically pleasing as expected. Choosing a lens index that is appropriate for your prescription can significantly improve not only the appearance and thickness of the lenses but also overall wearing comfort.
We want you to be satisfied with your purchase. That's why we offer our 60-Day Exchange & Return Policy, allowing unsatisfactory glasses to be exchanged or refunded within 60 days of receipt.
Please expect a follow-up from our support team via email within 24–48 hours. We will carefully review the details of your case and work with you to find the most appropriate solution. If you have any additional information you'd like to share, you may also contact us through our 24/7 Live Chat or by email at:service@firmoo.ie
We appreciate your patience and the opportunity to look into this matter further.
Kind regards,
Firmoo Customer Support Team
Fantastic quality great pricing…
Fantastic quality great pricing compared to the high street
16 giugno 2026
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I have received 2 pairs of glasses one…
I have received 2 pairs of glasses one sunglasses varifocal they are amazing quality very stylish and most of all very reasonably priced..The website is very user friendly and easy to order which is always a plus for me.. The delivery time is prompt.. So happy with this service looking forward to ordering my next pair...
15 giugno 2026
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Delighted with my first pair of glasses from Firmoo!
The website is really easy to use, my glasses arrived when they advised they wood and the glasses are great, super light, good quality and no complaints! Will be getting a pair for my screen now that I know they are good.
24 giugno 2026
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Very satisfied with all service!
8 giugno 2026
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Great choice and very easy to…
Great choice and very easy to understand. This is my 3rd pair and I love them. Great communication from the start. Great quality and attention to detail with free delivery.perfect
16 giugno 2026
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Order reading glasses bit made mistake…
Order reading glasses bit made mistake in ordering. Got onto web chat and they sorted me out on no time. Very efficient and new glasses on the way. Hopefully they will be fine. I found it a little confusing when ordering , wasn't sure what I was doing. Also took a hood while to come.
15 giugno 2026
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Quick and easy purchase process and…
Quick and easy purchase process and comunication after the purchase, quick delivery and very nice glasses, good quality, all as expected.
12 giugno 2026
Non scritta su invito
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